Calle 45 entre calle 16 y avenida 2, Tulum City Centre, 77760 Tulum, Mexico
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Hotel Description

Nestled in the heart of the Tulum City Centre, 11BR I Hacienda Zalama is a captivating oasis that seamlessly blends modern luxury with the enchanting essence of Mexican heritage. Boasting a Scored 9 9.0 rating, this remarkable hotel invites guests to immerse themselves in an unforgettable experience that transcends the boundaries of a typical vacation.

As you step through the grand entrance, you are immediately transported to a world of enchantment. The hotel’s architecture, inspired by the rich cultural traditions of the region, is a masterful interplay of clean lines, natural materials, and a harmonious blend of indoor and outdoor spaces. The soothing sounds of cascading water fountains and the gentle whispers of the tropical breeze create a calming ambiance that instantly soothes the senses.

The guest rooms at 11BR I Hacienda Zalama are a true reflection of the hotel’s commitment to excellence. Each suite is meticulously designed to provide the utmost in comfort and sophistication. Plush bedding, state-of-the-art amenities, and private balconies or terraces offer guests a haven of tranquility, allowing them to unwind and rejuvenate in complete privacy.

One of the hotel’s standout features is its impeccably curated culinary offerings. The on-site restaurants and bars are helmed by renowned chefs who masterfully blend traditional Mexican flavors with contemporary culinary techniques. Savor the vibrant, locally-sourced ingredients as you indulge in a gastronomic journey that celebrates the rich diversity of the region’s cuisine.

Guests at 11BR I Hacienda Zalama can also immerse themselves in the hotel’s extensive wellness and leisure facilities. The serene spa offers a range of rejuvenating treatments, from traditional Mayan massages to cutting-edge therapies that leave guests feeling refreshed and revitalized. Alternatively, guests can indulge in a refreshing dip in the stunning infinity pool, which offers panoramic views of the surrounding landscapes.

The hotel’s commitment to sustainability and eco-consciousness is equally impressive. 11BR I Hacienda Zalama has implemented a range of environmentally-friendly practices, from the use of renewable energy sources to the incorporation of locally-sourced materials in its construction and design. This dedication to responsible tourism allows guests to indulge in luxury while minimizing their environmental impact.

Beyond the hotel’s exceptional amenities, 11BR I Hacienda Zalama offers a wealth of opportunities for guests to immerse themselves in the vibrant culture and natural wonders of Tulum. The hotel’s knowledgeable concierge team can arrange excursions to nearby Mayan ruins, cenotes, and pristine beaches, ensuring that guests can delve into the region’s rich history and captivating landscapes.

Whether you’re seeking a romantic getaway, a family vacation, or a rejuvenating wellness retreat, 11BR I Hacienda Zalama is the epitome of luxurious hospitality in Tulum. With its unparalleled service, impeccable attention to detail, and commitment to providing an unforgettable experience, this hotel has set a new standard for luxury travel in the Riviera Maya.

Rooms

  • Villa with 3 × 1 large double bed, 5 × 1 extra-large double bed and 3 × 2 single beds for 22 adults
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Reviews

  • Amanda from United States (9/10)

    The property was spacious. I was traveling with a group of 16 friends and we had more than enough room. The host were great. They helped us throughout the way with restaurant reservations and helped us get a chef for two meals which was amazing! Jonathan was great and responsive and able to help with any small issues that arrived.

  • Kenyon from United States (8/10)

  • Sherrod from United States (9/10)

    The location was central to everything. The host communicated well and provided all the information needed. The pool, multiple bathrooms, and the bedrooms were perfect for the group. We took advantage of the massages and that was perfect.

  • Ben from United Kingdom (9/10)

    Jonathan the host was exceptional, any maintenance problem he resolved straight away and was always available to give us advice on the local area and help with booking and taxis, such a great guy it was a pleasure to meet him

  • Michael from United States (9/10)

    We were able to find everything we needed at any time. All rooms, kitchen, bathrooms, living room and other were equipped, also there are different stores and options for having a good dinner or lunch nearby. I found it to be one of the best price-quality options and don't regret about my decision, I would definitely recommend staying in Zalama if your plan is to enjoy Tulum. Getting to the beach is also pretty easy and fast, but the best thing was that we could reserve with a travel agency around there and enjoy of different experiences. Thank you so much for all your help and easy communication. I'm looking forward to coming back soon!

  • Dave from United States (9/10)

    Everything looks like the pictures. The place is big and fully equipped. My family and I had an excellent experience and could enjoy both the beach and the house. I would rent it again next time. Thanks for your help and recommendations. Hope to see you again soon.

  • Michelle from United States (7/10)

    I loved the design, spaciousness and overall cleanliness. Responsiveness to issues were promptly resolved and the concierge service was amazing! They were essential to our events success and ensured an amazing memory and exceptional time had by all.

  • Liliana from Mexico (9/10)

    Todo estuvo perfecto, muy buena atención del anfitrión, el lugar hermoso, limpio, comodo

  • Joey from Australia (8/10)

  • Barbara from United States (7/10)

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet
  • Dressing room

Kitchen:

  • Dining table
  • Toaster
  • Oven
  • Kitchenware
  • Kitchen
  • Washing machine
  • Dishwasher
  • Refrigerator
  • Kitchenette

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Toilet
  • Shower

Outdoors:

  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Barbecue
  • Private pool
  • BBQ facilities
  • Patio
  • Balcony
  • Terrace
  • Garden

Wellness:

  • Full body massage
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
  • Solarium

Transport:

  • Bicycle rental
  • Shuttle service
  • Car hire
  • Airport shuttle

Activities:

  • Cooking class
  • Snorkelling
  • Fishing

Living Area:

  • Sofa
  • Seating Area
  • Desk

Common areas:

  • Shared lounge/T V area

Food & Drink:

  • Wine/champagne
  • Kid-friendly buffet
  • Kid meals
  • Grocery deliveries
  • Special diet menus (on request)

Miscellaneous:

  • Designated smoking area
  • Air conditioning
  • Family rooms

Outdoor & View:

  • Inner courtyard view
  • Pool view
  • Garden view
  • View

Room Amenities:

  • Socket near the bed
  • Fan
  • Hot tub

Languages spoken:

  • English
  • Spanish

Cleaning services:

  • Trouser press
  • Laundry

Safety & security:

  • Security alarm
  • Key access

Media & Technology:

  • Flat-screen TV
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Great for your stay:

  • Parking
  • Balcony
  • Pets allowed
  • Air conditioning
  • View
  • Free WiFi
  • Terrace
  • Kitchen
  • Free parking
  • Flat-screen TV

Building characteristics:

  • Detached

Outdoor swimming pool Free!:

  • Open all year
  • All ages welcome
  • Pool/beach towels

Entertainment and family services:

  • Nightclub/D J
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Rules

Pets:

  • Free! Pets are allowed. No extra charges.

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 15:00
  • You’ll need to let the property know in advance what time you’ll arrive.

Check-out:

  • Until 11:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

10

Comfort:

9.2

Location:

8.8

Facilities:

9.0

Cleanliness:

9.0

Value for money:

9.2

Send Us a Message

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