Carretera Tulum Boca Paila Km 8.3, 77760 Tulum, Mexico
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Image 1 of Alaya Tulum
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Hotel Description

A Serene Oasis in the Heart of the Riviera Maya

Welcome to Alaya Tulum, a captivating boutique hotel that seamlessly blends the vibrant essence of the Riviera Maya with the tranquility of a private sanctuary. Nestled on the idyllic Carretera Tulum Boca Paila Km 8.3, in the heart of the coastal town of Tulum, Mexico, this enchanting retreat offers a truly immersive experience, where guests can immerse themselves in the natural beauty of their surroundings and indulge in the luxuries of contemporary design and impeccable service.

Rated 8.7 out of 10 and boasting a prestigious 4-star rating, Alaya Tulum is a shining gem in the Riviera Maya’s hospitality landscape, captivating travelers from around the world with its unique blend of sophistication and seclusion. From the moment you step onto the property, you’ll be enveloped in a serene ambiance that invites you to disconnect from the chaos of everyday life and embrace the beauty of the present moment.

The hotel’s architecture is a harmonious fusion of modern aesthetics and traditional Mayan influences, creating a visually stunning and deeply authentic atmosphere. Designed with meticulous attention to detail, the guest rooms and suites exude a sense of refined elegance, seamlessly integrating natural materials, clean lines, and subtle pops of color to evoke a tranquil and rejuvenating atmosphere.

Each accommodation at Alaya Tulum is a private oasis, carefully crafted to provide guests with the ultimate in comfort and relaxation. From the plush bedding and high-end amenities to the expansive private terraces or balconies, every element has been thoughtfully curated to ensure that your stay is nothing short of extraordinary.

One of the standout features of Alaya Tulum is its stunning Cenote-inspired pool, a captivating natural wonder that serves as the heart of the property. Surrounded by lush tropical foliage and towering palms, this serene oasis invites guests to float, swim, or simply bask in the sun, while soaking in the soothing sounds of the cascading waters.

The hotel’s commitment to wellness and sustainability is evident throughout the property, with a focus on holistic experiences that nourish the mind, body, and spirit. The on-site spa offers a range of rejuvenating treatments, from traditional Mayan-inspired massages to innovative wellness therapies, all designed to help guests achieve a profound sense of balance and relaxation.

Culinary delights are also a cornerstone of the Alaya Tulum experience. The hotel’s restaurant, a true gastronomic gem, celebrates the flavors of the Riviera Maya, offering a tantalizing array of locally sourced, organic dishes that showcase the region’s vibrant cuisine. Guests can savor freshly caught seafood, artisanal cocktails, and decadent desserts while basking in the serene ambiance of the open-air dining area or the tranquil poolside terrace.

Beyond the hotel’s boundaries, Alaya Tulum provides guests with unparalleled access to the Riviera Maya’s most captivating natural wonders and cultural treasures. From the awe-inspiring Mayan ruins of Tulum and Chichen Itza to the mystical cenotes and pristine beaches that dot the coastline, the hotel’s knowledgeable concierge team is on hand to curate unforgettable excursions and experiences that showcase the region’s rich heritage and vibrant spirit.

Whether you’re seeking a romantic getaway, a rejuvenating wellness retreat, or a immersive cultural immersion, Alaya Tulum is the perfect destination. With its seamless blend of luxury, sustainability, and impeccable service, this extraordinary hotel promises to leave an indelible mark on your heart and soul, inviting you to reconnect with the beauty of the present moment and the wonder of the natural world.

Rooms

  • Ocean View Suite with 1 extra-large double bed for 2 adults
  • Ocean Front Suite TL with 1 large double bed for 3 adults
  • Garden Villa with 1 extra-large double bed for 3 adults
  • Family Villa with 2 bunk beds and 1 large double bed for 4 adults, 1 child
  • Partial Ocean View Deluxe Suite with 2 double beds for 4 adults, 1 child
  • Garden Apartment with 1 extra-large double bed for 3 adults
  • Double Room with 2 double beds for 4 adults, 1 child
  • Villa – Beach Front with 1 double bed, 1 extra-large double bed and 1 large double bed for 6 adults, 1 child
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Image 4 of Alaya Tulum

Reviews

  • Ravi from Trinidad and Tobago (9/10)

    Beautiful, natural, quiet and on beach.

  • Henrietta from United Kingdom (8/10)

    everything

  • Sally from United Kingdom (9/10)

    Absolutely perfect in every way

  • Fidan from Azerbaijan (9/10)

    Receptionist Selzin, she is the best!

  • Tom from Belgium (9/10)

    very good location
    nice 'vibe' and friendly staff
    nice rooms (although smaller than expected)

  • Tara from United Kingdom (8/10)

    This is a lovely chilled hotel on the most beautiful part of tulum beach. The staff went out of their way to help us enjoy our stay, providing recommendations for activities and booking restaurants etc. Thanks to Stephan for being so kind at all times! It is a chilled vibe without lots of amenities but sun loungers by the sea, a little basic bar, not much more is needed! Our family room was very comfortable with towels and dressing gowns provided and free filtered water. There wasn’t a fridge which would have been nice. But the room was very clean and stepping onto the sand and walking a few steps to the sea was heaven.

  • Cristina from United States (9/10)

    This was our second time at Alaya and it surely won't be our last. We will be back as often as we can! The staff is amazing, the facilities are super comfortable, and the food/service on the little beach club is exceptional. Truly, we could not have asked for a better time!

  • Alberto from United States (9/10)

    A beautiful and wonderful place!!

  • Irem from United States (9/10)

    It was right on the beach and a short walk to all the bars and restaurants. Tulum was very hot and humid but thankfully the room was air conditioned. And the staff was super helpful and very responsive to all our questions. We also made use of all the included amenities like morning yoga, access to the jungle gym and the ahau beach club.

  • Melanie from United Kingdom (9/10)

    I had an amazing time at Alaya Tulum. The staff were great and very attentive. Travelling solo, it’s important to have a good connection with the staff and they made me feel very welcome.
    The room was great and housekeeping did a great job of keeping it fresh and clean each day. I ate breakfast in the restaurant and lunch at the beach and both were very good. Santos was a lovely guy! Rony brought me coffee to my room each morning, he is so nice! Do not get the massage at the massage hut on the beach next to the hotel, it was terrible and not worth the money at all. Lots of other places to consider instead. I did the yoga twice and it was amazing, a great start to the day. I like the mornings and you will catch a stunning sunrise on the beach if you get up early!

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Shuttle service
  • Air conditioning
  • Mosquito net
  • Hardwood or parquet floors
  • Private entrance
  • Car hire
  • Laptop safe
  • Fan
  • Family rooms
  • Non-smoking rooms
  • Iron
  • Room service

Bathroom:

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Bath
  • Shower

Outdoors:

  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Private beach area
  • Terrace
  • Garden

Wellness:

  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Massage chair
  • Spa/wellness packages
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Massage
  • Fitness centre

Activities:

  • Bicycle rental
  • Happy hour
  • Bike tours
  • Beach
  • Water sport facilities on site
  • Snorkelling
  • Diving
  • Windsurfing
  • Fishing

Food & Drink:

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant

Languages spoken:

  • English
  • Spanish

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • iPod dock

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Tour desk
  • Currency exchange
  • 24-hour front desk
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Rules

Pets:

  • Pets are allowed. Charges may be applicable.

Check-in:

  • From 15:00 to 20:00

Check-out:

  • From 08:00 to 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.3

Comfort:

9.0

Location:

9.4

Free WiFi:

8.8

Facilities:

8.6

Cleanliness:

8.9

Value for money:

7.9

Send Us a Message

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