Av. Coba Mza 05 Lote 01, Zama, 77780 Tulum, Mexico
map
Image 1 of Aloft Tulum
Image 2 of Aloft Tulum

Aloft Tulum Overview

First Impressions

Walking into Aloft Tulum, you immediately get that this isn’t your typical beachside resort. The five-star property sits in the Zama development, which honestly feels like stepping into Tulum’s more polished future — think sleek architecture mixed with that jungle-meets-coast vibe the area’s famous for. I mean, you’re still close enough to hear howler monkeys in the morning, but you’ve got all the modern touches you’d want after a day exploring cenotes or climbing pyramids.

Location & Getting Around

The hotel’s position on Avenida Coba is actually pretty smart — you’re about 10 minutes from the beach clubs everyone talks about, but far enough from the main strip that you won’t deal with the constant buzz of scooters and tour groups. Tulum can get chaotic, especially around the ruins and beach road, so having this quieter base while still being connected feels like a win. The parking situation is refreshingly straightforward too, which anyone who’s driven around Tulum’s narrow streets will appreciate.

The Room Experience

The room design hits that sweet spot between Instagram-worthy and actually comfortable. Floor-to-ceiling windows let in tons of natural light, and the rain shower is one of those simple pleasures that just works after a sweaty day of sightseeing. What I really liked was how they’ve managed to keep things feeling airy and open — you know how some hotels can feel cramped even when they’re trying to be boutique? Not an issue here. The AC is powerful enough to handle Tulum’s humidity, which honestly might be the most important detail of all.

Dining & Daily Rhythms

The breakfast buffet covers all the bases without trying too hard — fresh tropical fruits, decent coffee, and enough variety that you won’t get bored if you’re staying for several days. The restaurant space flows nicely between indoor and outdoor seating, so you can catch the breeze in the morning or escape the heat during midday. I found myself hanging out there longer than expected, partly because the WiFi actually works well and partly because it’s just a pleasant spot to plan your day or decompress after exploring.

Why Guests Love It

What really sets this place apart is how it balances Tulum’s laid-back energy with genuine comfort and service. You’re not roughing it in the name of being “authentic,” but you’re also not stuck in some sterile resort bubble. The staff seems to actually know the area — they’ll point you toward the less crowded cenotes or tell you which beach clubs are worth the taxi ride. For couples especially, there’s something appealing about having a stylish home base that doesn’t require you to compromise on comfort while you’re out chasing that perfect Tulum experience.

Aloft Tulum Accommodations

AccommodationDetails
King Room with City View1 extra-large double bed for 2 adults, 1 child
Double Room with Two Double Beds and City View2 double beds for 4 adults, 3 children
One-Bedroom King Suite with Sofa Bed and Jungle View1 extra-large double bed and 1 sofa bed for 3 adults, 2 children
King Room with Jungle View1 extra-large double bed for 2 adults, 1 child
Double Room with Two Double Beds and Jungle View2 double beds for 4 adults, 3 children
Double Room with Two Double Beds, Terrace and Jungle View2 double beds for 2 adults, 1 child
King Room with Terrace and Jungle View1 extra-large double bed for 2 adults, 1 child
One-Bedroom King Suite with Balcony and Jungle View1 extra-large double bed for 2 adults, 1 child
Image 3 of Aloft Tulum
Image 4 of Aloft Tulum

Reviews of Aloft Tulum

  • Alexander from Russia (9/10)

    Seems brand new, very fresh in a convenient location on the way to the beach zone.

  • Laura from Spain (8/10)

    Modern and spacious room. Nice decoration everywhere.
    Nice infinity rooftop swimming pool.

  • Brittany from United States (8/10)

    Everyone was really nice and the hotel was really clean

  • Ebony from United States (8/10)

    Great location. Clean facility.

  • Leticia from United States (9/10)

    Beautiful

  • Angel from Puerto Rico (8/10)

    The vibe and look of the hotel

  • Laura from Australia (9/10)

    Neat and tidy. Pool was very clean and pool area nice. No complaints.

  • Awilda from United States (9/10)

    Everything

  • Jose from Mexico (9/10)

    As usual, the hotel itself is excellent.

  • Eduardo from Mexico (8/10)

    The roof top is awesome, great view

Facilities

General:

  • Shuttle service
  • Pet bowls
  • Pet basket
  • Shared lounge/T V area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Car hire
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Room service

Parking:

  • Electric vehicle charging station

Outdoors:

  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden

Wellness:

  • Fitness
  • Spa lounge/relaxation area
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Solarium
  • Fitness centre

Activities:

  • Bicycle rental
  • Live sport events (broadcast)
  • Live music/performance
  • Tour or class about local culture
  • Bike tours
  • Temporary art galleries
  • Snorkelling
  • Diving
  • Cycling
  • Billiards
  • Games room

Food & Drink:

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Restaurant

2 swimming pools:

  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Open all year
  • Adult only
  • Pool is on rooftop
  • Infinity pool
  • Pool with view
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas

Languages spoken:

  • English
  • Spanish

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Entertainment and family services:

  • Indoor play area
Image 5 of Aloft Tulum
Image 6 of Aloft Tulum

House Rules at Aloft Tulum

Pets:

  • Pets are allowed. Charges may be applicable.

Check-in:

  • From 15:00

Check-out:

  • Until 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.6

Comfort:

9.1

Location:

8.4

Free WiFi:

8.1

Facilities:

8.9

Cleanliness:

9.1

Value for money:

8.4