Calle Geminis Sur 5 Esquina Asteroide Ote, Q.R., Tulum City Centre, 77760 Tulum, Mexico
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Casa del Arbol Overview

First Impressions

Walking up to Casa del Arbol for the first time, I honestly wasn’t sure what to expect from the name — “House of the Tree” — but it makes perfect sense once you’re there. This four-star boutique property sits right in the heart of Tulum City Centre, and you know what struck me immediately? How quiet it feels despite being so centrally located. The design has this organic, jungle-meets-modern vibe that doesn’t try too hard, which I really appreciated after seeing so many over-the-top places in the area.

Location That Actually Works

Here’s the thing about Tulum — location is everything, and Casa del Arbol nailed it. You’re on Calle Geminis Sur, which sounds fancy but it’s actually just a peaceful street that puts you walking distance from the main drag without the noise. I mean, couples consistently rate this spot 8.8 out of 10, and after spending time here, I get why. You can stroll to restaurants and shops easily, but when you want to retreat, you actually can. Plus — and this matters more than you’d think — there’s parking that’s completely free, which is honestly a godsend in Tulum where most places either don’t have it or charge through the roof.

The Room Experience

My room had this treehouse feeling (hence the name, I suppose) with natural wood elements and windows that actually let you feel connected to the surroundings. The beds are comfortable — not the firmest I’ve encountered, but definitely good for a solid night’s sleep after a day of exploring cenotes or beach hopping. What I really liked was the attention to lighting; they’ve got this warm, ambient setup that makes evening hours feel cozy rather than harsh. The bathrooms are well-designed too, with good water pressure and space to spread out your stuff.

Dining and Daily Rhythms

The on-site restaurant serves breakfast that’s fresh and local-focused — nothing groundbreaking, but honestly satisfying. I found myself lingering over coffee longer than usual, partly because the setting encourages it and partly because the staff never rushed anyone. They’ve got this relaxed approach to service that matches Tulum’s general vibe perfectly. For other meals, you’re genuinely spoiled for choice within a few blocks, from casual taquerias to upscale spots that take advantage of the area’s incredible ingredients.

Why Guests Love It

Look, Casa del Arbol isn’t trying to be the flashiest place in town, and that’s exactly why it works so well. The 9.3 guest rating reflects what I experienced — solid comfort, thoughtful details, and a location that gives you the best of both worlds. Recent guests consistently praise the location (8.9 rating), and after staying here, I understand the appeal. It’s the kind of place where you feel like you’re experiencing authentic Tulum rather than just passing through a tourist bubble. Whether you’re here as a couple looking for romance or just want a well-positioned base for exploring the Riviera Maya, this place delivers without any pretense.

Hotels in Tulum place guests near beachfront ceviche shacks, jungle wellness retreats, and bicycle lanes into town plazas.

Casa del Arbol Accommodations

AccommodationDetails
Studio with Balcony2 large double beds for 4 adults
Studio with Garden View2 large double beds for 4 adults
Queen Studio1 extra-large double bed for 2 adults
Studio1 extra-large double bed for 2 adults
Deluxe Queen Studio1 extra-large double bed for 2 adults
Villa with Private Pool2 × 2 large double beds, 3 × 1 extra-large double bed and 1 large double bed for 16 adults
Apartment – Ground Floor1 extra-large double bed and 1 sofa bed for 3 adults
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Reviews of Casa del Arbol

  • Tyler from United States (10/10)

    Everything was excellent! My fiance and I worked remote during the days here, for a week. Rooms were extremely comfortable and well stocked, and WiFi was fast and reliable (very important for us). The property manager Bryan was extremely helpful to us whenever we needed him.

  • Kerys from United Kingdom (10/10)

    It was peaceful, super clean and such a nice place! We only wished we had stayed longer!

  • Magali from Canada (10/10)

    We loved our stay, what a nice and quiet retreat! everything from the decoration, the comfort, the attention to detail (fresh drinks in the fridge, towels for the pool etc) and the customer care, is perfect!
    Thank you!

  • Van from United States (9/10)

    Casa del Arbol was a clean and enjoyable experience. The staff were helpful in getting bicycles to rent. The location was off the main road which meant it was quieter. We liked spending time in the pool and enjoyed walking around the neighborhood and surrounding area.

  • Gianpietro from Mexico (9/10)

    Nice location. Easy access. AC and TV worked well.

    Room was located in the back . Common seating area convenient. Clean pool.
    Good amenities in the bathroom.

  • Nancy from United States (10/10)

    It was easy to find, central location and great amenities

  • Kenneth from Switzerland (9/10)

    It is a real nice place to stay. Specially if you like to do your breakfast yourself. The papaya, pineapple and the yoghurt you buy in the supermarket is easy to prepare in the apartment for a delicious breakfast

  • Aifric from Germany (8/10)

    Good location, nicely tucked away. Check in and out was very smooth!

  • Elizabeth from United States (10/10)

    Nice property to stay near Tulum Centro. My partner and I really enjoyed our stay here. It was very cozy, spacious and private. The staff are very helpful. I will definitely be back soon

  • Nancy from United States (10/10)

    Very cozy and quiet. There are only 6 studios/condos, so you feel like the space is all yours. Attractive common spaces. Rooms felt large. Beds were all firm enough, and comfy. Decor and furniture was pleasing, a mix of modern and natural. Everything one needs was here, even a dish, hand towel, and bath mat. Thank you! (Bring your own washcloth). We ate dinner by the pool. The natural wood slab tables, waterfall sounds from the lit pool, and the light from the woven stick lanterns made for a memorable evening. We'll be back. ♥️

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

Kitchen:

  • Dining table
  • Coffee machine
  • Cleaning products
  • Toaster
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Microwave
  • Kitchenette

Parking:

  • Street parking

Bathroom:

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • Terrace
  • Garden

Wellness:

  • Open-air bath

Transport:

  • Shuttle service
  • Car hire
  • Airport shuttle

Living Area:

  • Seating Area
  • Desk

Common areas:

  • Shared lounge/T V area

Food & Drink:

  • Coffee house on site
  • Minibar
  • Tea/Coffee maker

Miscellaneous:

  • Adult only
  • Designated smoking area
  • Air conditioning
  • Heating
  • Non-smoking rooms

Room Amenities:

  • Socket near the bed
  • Clothes rack
  • Mosquito net
  • Tile/marble floor
  • Iron

Languages spoken:

  • English
  • Spanish

Cleaning services:

  • Ironing service

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key access

Media & Technology:

  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Express check-in/check-out

Outdoor swimming pool Free!:

  • Opening times
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Sun umbrellas
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House Rules at Casa del Arbol

Pets:

  • Pets are not allowed.

Parties:

  • Parties/events are not allowed

Check-in:

  • From 15:00
  • You’ll need to let the property know in advance what time you’ll arrive.

Check-out:

  • Until 11:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.3

Comfort:

9.7

Location:

8.9

Free WiFi:

9.2

Facilities:

9.5

Cleanliness:

9.7

Value for money:

9.3