Calle Andromeda between Calle Centauro and Calle Satelite Sur, Tulum City Centre, 77766 Tulum, Mexico
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Image 1 of Casa KOPAL Tulum
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Hotel Description

Nestled in the heart of Tulum’s vibrant city center, Casa KOPAL Tulum offers a tranquil oasis of relaxation and sophistication. Located on Calle Andromeda, between Calle Centauro and Calle Satelite Sur, this stunning five-star hotel is the perfect retreat for travelers seeking an unforgettable experience in the Riviera Maya.

Stepping through the hotel’s grand entrance, guests are immediately captivated by the seamless blend of contemporary design and traditional Mexican influences. The lobby’s airy, open-concept layout creates a sense of warmth and inviting ambiance, with meticulously curated furnishings and artwork that reflect the region’s rich cultural heritage.

The hotel’s 100 guest rooms and suites are true havens of comfort and style. Each accommodation is elegantly appointed, featuring plush bedding, modern amenities, and private balconies or terraces that offer breathtaking views of the lush, tropical surroundings. Bathrooms are luxuriously appointed with rainfall showers, deep-soaking tubs, and premium toiletries, ensuring the ultimate in pampering and relaxation.

One of the standout features of Casa KOPAL Tulum is its stunning rooftop pool and lounge area. Overlooking the vibrant city below, this oasis of tranquility is the perfect place to cool off, soak up the sun, and sip on refreshing cocktails while admiring the stunning vistas. The adjacent pool bar and grill serve up a delectable array of light bites, refreshing beverages, and international cuisine, catering to every palate.

Wellness enthusiasts will delight in the hotel’s state-of-the-art fitness center, equipped with the latest cardio and strength-training equipment. For those seeking a more holistic approach to wellness, the on-site spa offers a range of indulgent treatments, including massages, facials, and body therapies, all designed to nourish the body, mind, and spirit.

Foodies will be enchanted by the hotel’s diverse dining options, which showcase the best of Mexican and international cuisine. The signature restaurant, Xaman, is a culinary adventure that celebrates the flavors of the Yucatan Peninsula, with a menu that features locally sourced ingredients and innovative twists on traditional dishes. Guests can also enjoy alfresco dining at the poolside restaurant or opt for a more intimate dining experience at the chef’s table, where they can witness the culinary magic unfold.

Beyond the hotel’s amenities, Casa KOPAL Tulum provides guests with a gateway to explore the wonders of Tulum and the surrounding Riviera Maya. The hotel’s knowledgeable concierge team can assist with arranging a variety of excursions, from visiting the ancient Mayan ruins and swimming in the region’s famed cenotes to exploring the vibrant local markets and indulging in the area’s thriving art scene.

Whether you’re seeking a romantic getaway, a family vacation, or a rejuvenating solo retreat, Casa KOPAL Tulum offers an unparalleled blend of luxury, comfort, and authentic Mexican hospitality. With its exceptional service, world-class facilities, and prime location, this five-star hotel is the perfect base from which to discover the magic of Tulum and the surrounding Riviera Maya.

Rooms

  • Queen Studio with 1 extra-large double bed for 2 adults, 1 child
  • King Suite with Balcony with 1 extra-large double bed for 2 adults, 2 children
  • Family Suite with 1 extra-large double bed and 2 bunk beds for 4 adults, 4 children
  • Double Room with Private Bathroom with 1 double bed for 2 adults, 1 child
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Image 4 of Casa KOPAL Tulum

Reviews

  • David from United States (7/10)

    The villa was very nice. The room was spacious as well as the bathroom. The room was clean and the beds were comfortable.

  • Lopez from United States (8/10)

    The A/C and the room was great

  • Ricardo from United States (1/10)

    It’s not what do you spect pictures Lias
    I don’t recommend it for family

  • Yoddy from Mexico (1/10)

    They overcharged me and their restaurant on the 1st floor is a joke

  • Humberto from Germany (1/10)

    The beds are huge and comfortable.

    They try to do a good design of the rooms.

  • Kaylee from Canada (1/10)

  • Sergio from Mexico (8/10)

    Excelente lugar
    Tranquilo y agradable

  • Gemma from Canada (9/10)

    Casa KOPAL is located right in the heart of the action in Tulum. A great place for mojitos and live music right next door as well as really great health food, coffee shops, taco's and nightclubs. I am a solo female traveller and I felt safe here. The staff were very very sweet!

    The rooftop bar and pool are unreal, for some reason no one was ever up there so I had the place to myself to do some work, have a drink, or sit with my feet in the pool after a long day of walking around.

  • David from Spain (6/10)

    La cama era muy cómoda

  • Joana from Mexico (8/10)

    no consumí desayuno ahí, pero el lugar esta bastante céntrico y cómodo

Facilities

General:

  • Designated smoking area
  • Air conditioning
  • Family rooms
  • Non-smoking rooms

Parking:

  • Street parking

Outdoors:

  • Outdoor furniture
  • Terrace
  • Garden

Services:

  • Daily housekeeping
  • Private check-in/check-out
  • Airport shuttle
  • 24-hour front desk

Languages spoken:

  • English
  • Spanish

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box

Reception services:

  • Invoice provided

Great for your stay:

  • Parking
  • Pets allowed
  • Free WiFi
  • Free parking
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Outdoor swimming pool
  • Street parking
  • Designated smoking area

Outdoor swimming pool Free!:

  • Open all year
  • All ages welcome
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Image 6 of Casa KOPAL Tulum

Rules

Pets:

  • Pets are allowed. Charges may be applicable.

Parties:

  • Parties/events are not allowed

Check-in:

  • From 15:00 to 00:00

Check-out:

  • From 08:00 to 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

7.7

Comfort:

7.7

Location:

8.3

Free WiFi:

6.1

Facilities:

7.2

Cleanliness:

7.6

Value for money:

7.5

Send Us a Message

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