

Hotel Description
Nestled amidst the lush, tropical landscapes of the Yucatán Peninsula, Casa Nalum stands as a serene oasis of tranquility and luxury. This stunning hotel, located at Carretera Tulum-Boca Paila km 5.4, just past the entrance arch to the Sian Kaan Biosphere Reserve, offers an unparalleled experience in the heart of Tulum, Mexico.
As you approach the hotel, you are immediately captivated by the stunning architecture, which seamlessly blends traditional Mayan design elements with contemporary elegance. The organic, earthy tones of the buildings, complemented by the lush greenery that surrounds them, create a sense of harmony with the natural environment. The hotel’s design pays homage to the rich cultural heritage of the region, while also providing modern comforts and amenities that cater to the discerning traveler.
Upon entering the property, you are greeted by a warm and welcoming staff, who are dedicated to ensuring your every need is met. The lobby area is a masterpiece of minimalist design, with clean lines, high ceilings, and natural light pouring in through the large windows, creating a sense of openness and tranquility. The attention to detail is evident in every aspect of the hotel, from the carefully curated artwork adorning the walls to the bespoke furnishings that invite you to sink in and relax.
The accommodations at Casa Nalum are truly exceptional. The hotel offers a variety of room types, each one designed to provide a unique and unforgettable experience. Whether you choose to stay in one of the elegantly appointed guest rooms, the luxurious suites, or the breathtaking villas, you will be treated to the ultimate in comfort and relaxation.
The guest rooms at Casa Nalum are spacious and airy, with high ceilings and large windows that offer breathtaking views of the surrounding landscape. The natural materials used in the construction, such as wood and stone, create a soothing and calming ambiance, while the modern amenities, including plush bedding, high-speed Wi-Fi, and state-of-the-art entertainment systems, ensure that you enjoy all the comforts of home and more.
The suites at Casa Nalum take luxury to new heights. These expansive accommodations feature separate living and sleeping areas, private terraces or balconies, and en-suite bathrooms that are true works of art. The attention to detail in the design and furnishings is unparalleled, and the level of service and amenities provided is truly exceptional.
For the ultimate in privacy and exclusivity, the villas at Casa Nalum offer an unparalleled experience. These standalone, fully-equipped residences feature multiple bedrooms, private pools, and lush, secluded gardens, providing the perfect sanctuary for families, groups, or those seeking the ultimate in luxury and seclusion.
One of the standout features of Casa Nalum is the exquisite dining experience. The hotel’s on-site restaurant, helmed by a team of award-winning chefs, offers a menu that celebrates the rich culinary traditions of the Yucatán region, with a modern twist. Locally-sourced ingredients, innovative techniques, and a dedication to sustainability come together to create a dining experience that is both exceptional and memorable.
The restaurant’s open-air design, with its stunning views of the surrounding landscape, creates a truly mesmerizing ambiance. Whether you’re enjoying a leisurely breakfast, an indulgent lunch, or a gourmet dinner, the dining experience at Casa Nalum is one that will leave a lasting impression on your senses.
Beyond the exceptional accommodations and dining, Casa Nalum also offers a wealth of amenities and activities to enhance your stay. The hotel’s stunning infinity pool, surrounded by lush tropical gardens and sun loungers, is the perfect spot to relax and soak up the sun. For those looking to stay active, the hotel’s state-of-the-art fitness center and yoga studio provide ample opportunities to maintain your wellness routine while on vacation.
For those seeking a more immersive cultural experience, Casa Nalum offers a variety of curated excursions and experiences. From guided tours of the nearby Sian Kaan Biosphere Reserve, with its rich biodiversity and ancient Mayan ruins, to cooking classes that showcase the vibrant flavors of the Yucatán, the hotel’s dedicated concierge team is on hand to ensure that your every desire is catered to.
The attention to detail and commitment to excellence that permeates every aspect of Casa Nalum is truly unparalleled. The hotel has earned a well-deserved reputation as one of the finest luxury destinations in the Tulum region, with a perfect Scored 10 10 rating and 4 stars to its name.
Whether you’re seeking a romantic getaway, a family vacation, or a rejuvenating wellness retreat, Casa Nalum offers a truly exceptional experience that will leave you feeling refreshed, inspired, and deeply connected to the natural beauty and cultural richness of the Yucatán Peninsula.
Rooms
- Holiday Home with 4 × 1 extra-large double bed and 2 double beds for 10 adults, 4 children


Reviews
Iris from United States (10/10)
Everything was perfect; location, amenities, staff! Perfect spot for a relaxing vacation in paradise.
María from Mexico (10/10)
El alojamiento está increíble y la atención es maravillosa.
Raul from Mexico (10/10)
El lugar es fantástico, las vistas maravillosas. La atención de primera y un servicio excelente!
Jorge from Mexico (10/10)
La comida y la atención son magníficas.
Susanna from United States (10/10)
Facilities
Bedroom:
- Linen
- Wardrobe or closet
Kitchen:
- Children’s high chair
- Dining table
- Coffee machine
- Cleaning products
- Toaster
- Oven
- Tumble dryer
- Kitchenware
- Kitchen
- Dishwasher
- Refrigerator
- Kitchenette
Bathroom:
- Toilet paper
- Towels
- Additional toilet
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Outdoors:
- Outdoor furniture
- Beachfront
- Outdoor dining area
- Sun terrace
- Private beach area
- Private pool
- BBQ facilities
- Patio
- Terrace
- Garden
Wellness:
- Sun loungers or beach chairs
- Massage
- Solarium
Transport:
- Bicycle rental
- Shuttle service
- Car hire
Activities:
- Beach
- Water sport facilities on site
- Diving
- Hiking
- Canoeing
- Windsurfing
- Fishing
Living Area:
- Dining area
- Sofa
- Seating Area
- Desk
Food & Drink:
- Special diet menus (on request)
- Packed lunches
- Breakfast in the room
- Bar
- Room service
- Tea/Coffee maker
Miscellaneous:
- Air conditioning
- Non-smoking throughout
- Family rooms
- Non-smoking rooms
Outdoor & View:
- Landmark view
- Sea view
- View
Room Amenities:
- Socket near the bed
- Sofa bed
- Drying rack for clothing
- Clothes rack
- Hypoallergenic
- Mosquito net
- Hardwood or parquet floors
- Private entrance
- Fan
- Hot tub
Languages spoken:
- English
- Spanish
Cleaning services:
- Daily housekeeping
Safety & security:
- Fire extinguishers
- Safety deposit box
Media & Technology:
- Streaming service (like Netflix)
- Flat-screen TV
- Satellite channels
- TV
Reception services:
- Invoice provided
- 24-hour front desk
Great for your stay:
- Private bathroom
- Air conditioning
- View
- Free WiFi
- Terrace
- Kitchen
- Flat-screen TV
- Family rooms
- Room service
- BBQ facilities
Outdoor swimming pool Free!:
- Opening times
- Open all year
- All ages welcome
- Pool with view
- Pool/beach towels
- Sun loungers or beach chairs
Entertainment and family services:
- Board games/puzzles
- Babysitting/child services


Rules
Pets:
- Pets are not allowed.
Parties:
- Parties/events are not allowed
Smoking:
- Smoking is not allowed.
Check-in:
- From 15:00 to 00:00
- You’ll need to let the property know in advance what time you’ll arrive.
Check-out:
- From 07:00 to 11:00
No age restriction:
- There is no age requirement for check-in
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Facilities:
Cleanliness:
Value for money:
Send Us a Message
Fill out the form below, and one of our concierge specialists will get back to you promptly.