

Hotel Description
Nestled in the heart of Tulum, Mexico, Casa Serafo is a breathtaking oasis that seamlessly blends modern luxuries with the serene beauty of the Yucatán peninsula. This 4-star hotel is a hidden gem, offering guests a truly unique and unforgettable experience.
As you step through the intricate wooden gates of Casa Serafo, you are immediately transported into a world of tranquility and relaxation. The property is designed with a harmonious integration of traditional Mayan architecture and contemporary design elements, creating a visually stunning and harmonious ambiance.
The guest rooms at Casa Serafo are a true testament to the hotel’s commitment to providing an exceptional experience. Each accommodation is meticulously crafted, with high ceilings, natural stone walls, and floor-to-ceiling windows that flood the space with natural light. The beds are adorned with luxurious linens, ensuring a restful and rejuvenating night’s sleep.
The attention to detail within the rooms is simply remarkable. From the handcrafted furnishings to the carefully curated décor, every element has been thoughtfully selected to create a sense of warmth and comfort. The private balconies or terraces provide the perfect vantage point to soak in the breathtaking views of the surrounding lush gardens and the distant Caribbean Sea.
One of the standout features of Casa Serafo is its expansive outdoor spaces. The hotel boasts a stunning infinity pool that seems to blend seamlessly with the horizon, creating a serene and tranquil oasis. Guests can lounge on the plush daybeds or swim laps while taking in the stunning vistas of the tropical landscape.
Complementing the enchanting outdoor spaces, Casa Serafo’s culinary offerings are a true delight for the senses. The on-site restaurant, helmed by a team of talented chefs, showcases the best of Yucatecan and Mexican cuisine. Guests can indulge in a variety of fresh, locally sourced ingredients, expertly prepared and presented in a modern and refined manner.
The dining experience at Casa Serafo is not just about the food; it’s about the ambiance and the opportunity to connect with the local culture. The open-air restaurant, with its thatched-roof palapa and lush, verdant surroundings, creates a truly immersive and authentic dining experience.
Beyond the culinary delights, Casa Serafo offers a range of additional amenities and experiences to cater to the diverse needs of its guests. The hotel’s wellness center is a true oasis of tranquility, featuring a state-of-the-art fitness center, a serene spa, and a variety of holistic treatments and therapies.
Guests can also explore the rich cultural heritage of the region through the hotel’s curated excursions and activities. From guided tours of the ancient Mayan ruins to snorkeling adventures in the crystal-clear cenotes, Casa Serafo provides a gateway to the hidden wonders of Tulum and the surrounding areas.
One of the most remarkable aspects of Casa Serafo is its commitment to sustainability and environmental stewardship. The hotel has implemented a range of eco-friendly practices, including the use of renewable energy sources, the incorporation of locally sourced and organic materials, and the preservation of the native flora and fauna.
This dedication to sustainability is not only a testament to the hotel’s environmental consciousness but also a reflection of its deep connection to the local community. Casa Serafo works closely with local artisans, craftspeople, and businesses to support the local economy and showcase the rich cultural heritage of the region.
Throughout the guest experience, the attentive and knowledgeable staff at Casa Serafo strive to provide a level of personalized service that is truly unparalleled. From the moment you arrive to the moment you depart, the team is committed to ensuring that your stay is nothing short of exceptional.
Whether you are seeking a rejuvenating retreat, a cultural immersion, or simply a serene escape from the hustle and bustle of everyday life, Casa Serafo is the perfect destination. With its stunning natural beauty, uncompromising luxury, and unwavering commitment to the local community, this hotel is a true gem in the heart of Tulum, Mexico.
Rooms
- One-Bedroom Apartment with 1 extra-large double bed and 1 sofa bed for 3 adults, 2 children


Facilities
Bedroom:
- Linen
- Wardrobe or closet
Kitchen:
- Coffee machine
- Toaster
- Stovetop
- Oven
- Tumble dryer
- Kitchen
- Washing machine
- Microwave
- Refrigerator
Parking:
- Accessible parking
Bathroom:
- Toilet paper
- Towels
- Towels/sheets (extra fee)
- Bath or shower
- Toilet
- Free toiletries
- Hairdryer
- Shower
Outdoors:
- Outdoor furniture
- Outdoor dining area
- Sun terrace
- Private pool
- BBQ facilities
- Balcony
- Terrace
Wellness:
- Fitness
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Sun umbrellas
- Sun loungers or beach chairs
- Massage
Transport:
- Bicycle rental
- Airport shuttle
Activities:
- Beach
Living Area:
- Sofa
- Seating Area
Food & Drink:
- Tea/Coffee maker
Accessibility:
- Entire unit wheelchair accessible
- Upper floors accessible by elevator
Miscellaneous:
- Wheelchair accessible
- Air conditioning
- Non-smoking throughout
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Outdoor & View:
- Inner courtyard view
- Garden view
Room Amenities:
- Socket near the bed
- Sofa bed
- Drying rack for clothing
- Clothes rack
- Tile/marble floor
- Private entrance
- Interconnected room(s) available
- Iron
Languages spoken:
- English
- Spanish
Cleaning services:
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
Safety & security:
- Key card access
Media & Technology:
- Streaming service (like Netflix)
- Flat-screen TV
- Laptop safe
- TV
Reception services:
- Invoice provided
- Private check-in/check-out
- Concierge service
- Express check-in/check-out
Business facilities:
- Fax/photocopying
Building characteristics:
- Private apartment in building
Outdoor swimming pool Free!:
- Opening times
- Open all year
- All ages welcome
- Pool is on rooftop
- Pool with view
- Pool/beach towels
- Sun loungers or beach chairs
Entertainment and family services:
- Board games/puzzles
- Evening entertainment
- Board games/puzzles


Rules
Pets:
- Pets are not allowed.
Parties:
- Parties/events are not allowed
Smoking:
- Smoking is not allowed.
Check-in:
- From 16:00
- You’ll need to let the property know in advance what time you’ll arrive.
Check-out:
- Until 11:00
No age restriction:
- There is no age requirement for check-in
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
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