250 Calle 33, Tulum City Centre, 77760 Tulum, Mexico
map
Image 1 of Chaac
Image 2 of Chaac

Hotel Description

Nestled in the heart of Tulum’s vibrant city center, the Chaac Hotel offers a harmonious blend of modern comfort and rich Mayan heritage. Situated at 250 Calle 33, this captivating sanctuary invites guests to immerse themselves in the enchanting allure of the Yucatan Peninsula.

As you step through the hotel’s grand entryway, you are immediately captivated by the seamless integration of traditional architectural elements and contemporary design. The lobby’s soaring ceilings, adorned with intricate carvings and vibrant murals, pay homage to the region’s storied past, while the sleek furnishings and polished surfaces create an ambiance of refined elegance.

The hotel’s accommodations are a true testament to the perfect balance of comfort and style. Each of the 150 guest rooms and suites has been meticulously designed to provide a sanctuary of tranquility. Plush bedding, crisp linens, and soothing neutral tones create a serene environment, while the private balconies or terraces offer breathtaking views of the lush tropical gardens or the vibrant city beyond.

Thoughtful amenities abound, from the state-of-the-art in-room technology to the luxurious bathroom fixtures and fixtures. Guests can indulge in the complimentary high-speed Wi-Fi, allowing them to stay connected with the world while immersed in the hotel’s soothing ambiance. The spacious work desks and ergonomic chairs cater to the needs of the modern traveler, whether they are here for business or leisure.

The Chaac Hotel’s commitment to wellness is evident throughout the property. The expansive outdoor pool, surrounded by lush palms and sun loungers, offers a refreshing respite from the warm Tulum sun. The on-site fitness center, equipped with the latest cardio and strength-training equipment, allows guests to maintain their wellness routines, while the Mayan-inspired spa provides a sanctuary of tranquility with its array of rejuvenating treatments and therapies.

Dining at the Chaac Hotel is a true culinary adventure. The hotel’s signature restaurant, Xaman, celebrates the vibrant flavors of the Yucatan, offering a delectable menu that blends traditional Mayan techniques with contemporary culinary innovations. Guests can savor the freshest locally sourced ingredients, prepared with meticulous attention to detail, while enjoying the stunning views of the hotel’s lush gardens.

For those seeking a more casual dining experience, the hotel’s poolside bar and lounge, Zama, serves up refreshing cocktails and light bites in a laidback, tropical setting. The open-air terrace provides the perfect spot to unwind and soak in the warm Tulum breeze, while the skilled bartenders craft innovative libations that capture the essence of the region.

The Chaac Hotel’s commitment to sustainability and environmental responsibility is evident in its eco-friendly practices. From the use of renewable energy sources to the implementation of water conservation initiatives, the hotel strives to minimize its carbon footprint and protect the delicate ecosystem of the Yucatan Peninsula.

Beyond the hotel’s boundaries, guests are invited to explore the rich cultural tapestry of Tulum. The hotel’s concierge team is on hand to curate bespoke experiences, from guided tours of the ancient Mayan ruins to excursions to the stunning natural wonders that dot the coastline. Whether it’s snorkeling in the crystal-clear cenotes, hiking through the dense jungle, or simply strolling through the charming streets of the city center, the Chaac Hotel provides the perfect base from which to discover the magic of Tulum.

With its exceptional service, luxurious amenities, and commitment to sustainable tourism, the Chaac Hotel has earned a well-deserved reputation as one of the premier destinations in Tulum. Whether you are seeking a romantic getaway, a family vacation, or a business retreat, this captivating oasis in the heart of the Yucatan promises an unforgettable experience that will leave a lasting impression on your heart and mind.

Rooms

  • King Suite with Balcony with 1 large double bed for 2 adults
  • King Suite with Balcony with 1 large double bed for 2 adults
  • King Suite with Balcony with 1 large double bed for 2 adults
  • Deluxe Suite with Spa Bath with 1 large double bed for 2 adults
  • King Suite with Balcony with 1 sofa bed for 2 adults
  • Suite with Terrace with 1 sofa bed for 2 adults
Image 3 of Chaac
Image 4 of Chaac

Reviews

  • Abraham from Mexico (5/10)

    Las instalaciones y amenidades

  • Oscar from Mexico (8/10)

    sus amenidades

  • Nathalie from Belgium (4/10)

    We verbleven hier tussen 25/12/23 en 1/1/24.
    Het gebouw is nieuw, lijkt mooi onderhouden en komt overeen met de foto’s.

  • Eli from Mexico (8/10)

    El balcón, la vista del jacuzzi, la comodidad. Es mi segunda vez que visitó y seguro regresaré.

  • Justine from Canada (8/10)

  • Miguel from Mexico (9/10)

  • Oscar from Mexico (8/10)

  • Cecilia from Mexico (5/10)

Facilities

View:

  • Garden view

Bedroom:

  • Linen
  • Wardrobe or closet
  • Extra long beds (> 2 metres)

General:

  • Shuttle service
  • Grocery deliveries
  • Designated smoking area
  • Air conditioning
  • Private entrance
  • Car hire
  • Lift
  • Fan
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron

Kitchen:

  • Dining table
  • Coffee machine
  • Cleaning products
  • Toaster
  • Stovetop
  • Kitchenware
  • Washing machine
  • Microwave
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor fireplace
  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • Patio
  • Terrace

Wellness:

  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Sun loungers or beach chairs
  • Massage
  • Fitness centre

Activities:

  • Bicycle rental
  • Snorkelling
  • Diving

Living Area:

  • Dining area
  • Seating Area

Food & Drink:

  • Tea/Coffee maker

Accessibility:

  • Wheelchair accessible

Room Amenities:

  • Socket near the bed

2 swimming pools:

  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs

Languages spoken:

  • English
  • Spanish

Cleaning services:

  • Daily housekeeping
  • Laundry

Safety & security:

  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services:

  • Babysitting/child services
Image 5 of Chaac
Image 6 of Chaac

Rules

Pets:

  • Pets are not allowed.

Check-in:

  • Available 24 hours

Check-out:

  • Available 24 hours

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.4

Comfort:

7.5

Location:

7.8

Free WiFi:

10

Facilities:

9.1

Cleanliness:

8.4

Value for money:

7.8

Send Us a Message

Fill out the form below, and one of our concierge specialists will get back to you promptly.