Tankah III, Mza 3 Lt. 36, 77760 Tulum, Mexico
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Image 1 of Cielo Maya Beach Tulum
Image 2 of Cielo Maya Beach Tulum

Hotel Description

Nestled amidst the breathtaking natural beauty of the Riviera Maya, the Cielo Maya Beach Tulum is a captivating oasis that promises an unforgettable getaway. Located in the idyllic Tankah III area of Tulum, Mexico, this four-star resort offers a harmonious blend of modern amenities and the serene charm of the Caribbean coast.

As you step into the hotel’s expansive lobby, you are immediately greeted by the soothing sound of cascading water features and the warm, inviting ambiance that sets the tone for your stay. The Cielo Maya Beach Tulum’s design seamlessly integrates the surrounding environment, with natural elements and earthy tones creating a sense of tranquility and connection to the land.

The hotel’s 105 guest rooms and suites are beautifully appointed, each one offering a private terrace or balcony that overlooks the sparkling Caribbean Sea or the lush, verdant gardens. Thoughtfully designed with the discerning traveler in mind, the accommodations feature plush bedding, state-of-the-art technology, and a range of amenities to ensure your utmost comfort and relaxation.

One of the hotel’s crown jewels is its private beach, a sprawling stretch of white sand and crystal-clear waters that invite you to bask in the sun, swim in the refreshing waves, or simply soak up the tranquility of your surroundings. Complementing the beach experience are two stunning outdoor pools, including a serene infinity pool that seems to blend seamlessly with the horizon.

Dining at the Cielo Maya Beach Tulum is a true culinary adventure, with a selection of on-site restaurants and bars that celebrate the flavors of the Yucatan Peninsula. From the casual poolside grill to the upscale à la carte establishment, each dining venue offers a unique gastronomic experience, showcasing the region’s vibrant cuisine and the expertise of the hotel’s talented culinary team.

For those seeking wellness and rejuvenation, the Cielo Maya Beach Tulum’s spa is a true oasis of tranquility. Offering a range of luxury treatments and therapies, the spa is a sanctuary of relaxation, where guests can indulge in soothing massages, revitalizing facial treatments, and holistic rituals that harness the healing powers of nature.

Beyond the resort’s boundaries, the Cielo Maya Beach Tulum provides easy access to the many wonders of the Riviera Maya. Guests can explore the ancient Mayan ruins of Tulum, snorkel in the crystalline cenotes, or embark on thrilling eco-adventures through the lush jungle landscapes. The hotel’s knowledgeable concierge team is on hand to curate personalized excursions and experiences, ensuring that every guest can discover the best that this captivating region has to offer.

Whether you’re seeking a romantic getaway, a family vacation, or a rejuvenating wellness retreat, the Cielo Maya Beach Tulum is a true gem in the heart of the Riviera Maya. With its exceptional service, remarkable amenities, and breathtaking natural setting, this resort promises an unforgettable journey that will leave you with lasting memories of the Mayan magic that permeates this enchanting corner of Mexico.

Rooms

  • Junior Deluxe with Sea View with 1 extra-large double bed and 1 sofa bed for 3 adults
  • Junior Suite with 1 extra-large double bed for 2 adults
  • Standard Double Junior Suite with 2 large double beds for 4 adults
  • Grand Suite Deluxe with 1 extra-large double bed and 2 sofa beds for 4 adults
Image 3 of Cielo Maya Beach Tulum
Image 4 of Cielo Maya Beach Tulum

Reviews

  • Rachel from Israel (9/10)

    great breakfast, nice people, great view, right on the beach

  • Darren from United States (8/10)

    The staff were very friendly and helpful. The food was excellent.

  • Ben from Australia (8/10)

    Wonderful location on the beach, 2 for 1 drinks from 12-6 every day, clean rooms, access to kayaks and snorkeling equipment was nice

  • Evelyn from United States (9/10)

    ABSOLUTELY EVERYTHING exceeded my expectations. The hotel looked way better in person than in the pictures!
    I liked that they decorated my room for my birthday. I arrived to the hotel on the same day of my birthday and the staff took the time to acknowledge that it was my birthday and made a beautiful decoration for me!

  • Awilda from United States (9/10)

    The property is absolutely beautiful! The views are amazing! The bed was super comfortable and everything was spotless. We LOVED our stay and will definitely be back in the near future!

  • Guadalupe from United States (9/10)

    Amazing view from the balcony. Love waking up to the most beautiful sunrise ever.

  • Patricia from United Kingdom (9/10)

    The room and double bed were spacious and extremely confortable ; staff were lovely and helpful; breakfast was delicious and offered a variety of choices; amenities in room was generous; AC and water pressure in the bathroom were terrific and entertainment channels ( Netflix and Prime vedeo ) were perfect for to chill after an active day.Overall, my husband and I had a very pleasant and memorable stay at Cielo Maya . We would certainly recommend this place whilst in Tulum. Candy in reception was remarkable as well as Ronaldo in the restaurant.

  • Katherine from United States (9/10)

    Cielo Maya is a beautiful property. It allows an elegant, smaller experience to the larger super properties. Everyone on the staff is helpful and friendly and looking forward to making your stay great. Candy, Beimar, Santos and Frederico were great! The location right on the glistening blue Carribean is amazing. The beach set-up has a variety of areas from umbrellaed lounge chairs, beachy- type beds, cool huts with beanbag chairs to hammocks on the pier. You can kayak and paddle board too. There is also a beautiful infinity pool that looks out onto the water. Cielo Maya was truly a wonderful find.

  • Chloe from United Kingdom (9/10)

    Amazing staff quiet peaceful location, beautiful rooms, amazing food, kayaks included in stay beautiful dock

  • François-xavier from France (8/10)

    Cielo Maya is a very nice hotel boasting big rooms with large windows and a well-maintained private beach.
    There is also a pontoon with hammocks from where you can go snorkeling (the water is very shallow, yet we saw a great variety of species including a stingray).
    You can borrow the canoes (single or double) and snorkeling equipment.
    Overall it was a very relaxed and pleasant stay.

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Shuttle service
  • Shared lounge/T V area
  • Designated smoking area
  • Air conditioning
  • Mosquito net
  • Tile/marble floor
  • Private entrance
  • Car hire
  • Laptop safe
  • Packed lunches
  • Fan
  • Airport shuttle
  • Non-smoking rooms
  • Room service

Kitchen:

  • Coffee machine
  • Refrigerator

Parking:

  • Street parking

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Outdoors:

  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Private beach area
  • Terrace
  • Garden

Wellness:

  • Kids’ pool
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
  • Massage
  • Spa and wellness centre

Activities:

  • Bicycle rental
  • Happy hour
  • Themed dinner nights
  • Beach
  • Snorkelling
  • Darts
  • Games room
  • Fishing

Food & Drink:

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Accessibility:

  • Upper floors accessible by stairs only

Room Amenities:

  • Socket near the bed

Languages spoken:

  • English
  • Spanish

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Satellite channels
  • TV

Reception services:

  • Invoice provided
  • Luggage storage
  • Tour desk
  • Express check-in/check-out

Business facilities:

  • Fax/photocopying

Outdoor swimming pool Free!:

  • Open all year
  • All ages welcome
  • Pool with view
  • Shallow end
  • Pool/beach towels
  • Pool cover
  • Sun loungers or beach chairs

Entertainment and family services:

  • Kids’ outdoor play equipment
  • Indoor play area
  • Board games/puzzles
  • Board games/puzzles
Image 5 of Cielo Maya Beach Tulum
Image 6 of Cielo Maya Beach Tulum

Rules

Pets:

  • Pets are not allowed.

Check-in:

  • From 15:00 to 21:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • From 07:00 to 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.0

Comfort:

9.3

Location:

8.2

Free WiFi:

8.9

Facilities:

8.9

Cleanliness:

9.2

Value for money:

8.4

Send Us a Message

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