Carretera Cancun Tulum 307, ROO 77774 Tulum, Mexico
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Image 1 of Conrad Tulum Riviera Maya
Image 2 of Conrad Tulum Riviera Maya

Hotel Description

Nestled along the pristine coastline of the Riviera Maya, the Conrad Tulum Riviera Maya stands as a beacon of luxury and tranquility. This stunning 5-star resort, situated in the heart of the Yucatan Peninsula, offers a captivating blend of modern elegance and Mayan-inspired design, creating a truly unforgettable experience for its guests.

Boasting a Scored 9 rating of 9.0, the Conrad Tulum Riviera Maya is a testament to the impeccable service and exceptional amenities that have become synonymous with the Conrad brand. From the moment you step through the grand entrance, you are enveloped in a world of refined sophistication and unparalleled attention to detail.

The resort’s 349 luxurious guest rooms and suites are meticulously appointed, featuring sleek and contemporary furnishings that seamlessly integrate with the natural beauty of the surrounding landscapes. Each accommodation offers breathtaking views of the shimmering Caribbean Sea or the lush, tropical gardens, allowing guests to immerse themselves in the serene ambiance of their private oasis.

The Conrad Tulum Riviera Maya’s commitment to wellness and relaxation is evident throughout the property. The state-of-the-art fitness center, with its panoramic ocean vistas, provides a reinvigorating workout experience, while the expansive spa offers an array of indulgent treatments designed to soothe the senses and rejuvenate the body. From the serene infinity pool to the private beach cabanas, every corner of the resort is crafted to cultivate a sense of tranquility and rejuvenation.

Culinary excellence is a hallmark of the Conrad Tulum Riviera Maya, with a diverse selection of dining options that celebrate the rich flavors of the Yucatan region. The resort’s signature restaurants, helmed by renowned chefs, offer a gastronomic journey that seamlessly blends local ingredients with innovative culinary techniques, creating a dining experience that is both sophisticated and authentic.

Beyond the resort’s boundaries, guests are invited to explore the captivating cultural and natural wonders that define the Riviera Maya. The concierge team is on hand to curate personalized excursions, from snorkeling among the vibrant coral reefs to discovering the ancient Mayan ruins that dot the landscape. Whether you seek adventure or relaxation, the Conrad Tulum Riviera Maya is the perfect gateway to the enchanting wonders of this stunning region.

At the heart of the Conrad Tulum Riviera Maya’s ethos is a commitment to sustainability and environmental stewardship. The resort’s eco-friendly initiatives, including the use of renewable energy sources and the preservation of the surrounding mangrove ecosystems, demonstrate a genuine dedication to preserving the delicate balance of the Riviera Maya.

Ultimately, the Conrad Tulum Riviera Maya is more than just a hotel – it is a transformative destination that invites guests to immerse themselves in the beauty, culture, and serenity of one of the world’s most captivating regions. With its unparalleled service, luxurious amenities, and breathtaking natural surroundings, this resort sets a new standard for luxury travel in the Riviera Maya.

Rooms

  • King Room with Partial Ocean View with 1 extra-large double bed for 2 adults, 1 child
  • Governors Suite with 1 extra-large double bed for 3 adults, 2 children
  • King Room with Tropical View with 1 extra-large double bed for 2 adults, 1 child
  • King Room with Ocean View with 1 extra-large double bed for 2 adults, 1 child
  • King Room with Roll-In Shower – Mobility Access with 1 extra-large double bed for 2 adults, 1 child
  • Presidential King Suite with 1 extra-large double bed for 3 adults, 2 children
  • Queen Room with Two Queen Beds and Partial Ocean View with 2 large double beds for 4 adults, 3 children
  • Queen Room with Two Queen Beds and Tropical View with 2 large double beds for 4 adults, 3 children
  • Queen Room with Two Queen Beds and Ocean View with 2 large double beds for 4 adults, 3 children
  • King Room with Ocean View with 1 extra-large double bed for 2 adults, 1 child
  • King Suite with Ocean View with 1 extra-large double bed for 3 adults, 2 children
  • King Suite with Tropical View with 1 extra-large double bed for 3 adults, 2 children
  • King Room with Partial Ocean View with 1 extra-large double bed for 2 adults, 1 child
  • Queen Room with Two Queen Beds and Ocean View with 2 large double beds for 4 adults, 3 children
  • Queen Room with Two Queen Beds and Partial Ocean View with 2 large double beds for 4 adults, 3 children
Image 3 of Conrad Tulum Riviera Maya
Image 4 of Conrad Tulum Riviera Maya

Reviews

  • Jasmin from Canada (9/10)

    The service facility the beach

  • Cynthia from United States (9/10)

    The property was spectacular and beautiful. Majority of the staff were professional and friendly. I would definitely go back but now I know to make sure I have cash on me instead my card.

  • Dintilhac from France (9/10)

    Services, kid club were excellent

  • Matteo from Italy (9/10)

    A wonderful location, real luxury, outstanding food offer

  • Wendy from United States (9/10)

    The property was clean, classy

  • Bernardo from United States (8/10)

    New, modern and well maintained. Good food.

  • Dimitri from Australia (9/10)

    Excellent. One of the most beautiful foyers and overall designed hotels I’ve seen.

  • Aaron from United States (9/10)

    Amazing property

  • Snehal from United Kingdom (9/10)

    Everything! Perfect!!

  • Valerie from United States (9/10)

    The Hotel is spectacular; the holiday decor was superb. The food was tasty and always fresh. The prices were a bit on the higher end but the quality matches it.

    The staff was always welcoming and kind and willing to go the extra mile.

    The hotel is cozy and quiet and that what my husband and I were looking for to celebrate a decade of being married.

    I would recommend this hotel to everyone who is looking to disconnect and recharge.

Facilities

Bedroom:

  • Alarm clock

General:

  • Shared lounge/T V area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Car hire
  • Laptop safe
  • Lift
  • Heating
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Room service

Kitchen:

  • Refrigerator

Parking:

  • Valet parking

Bathroom:

  • Bath or shower
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer

Outdoors:

  • Outdoor fireplace
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Private beach area
  • Balcony
  • Terrace

Wellness:

  • Kids’ pool
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Body wrap
  • Body treatments
  • Hair styling
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Activities:

  • Bicycle rental
  • Live music/performance
  • Tour or class about local culture
  • Bike tours
  • Beach
  • Evening entertainment
  • Kids’ club
  • Water sport facilities on site
  • Entertainment staff
  • Snorkelling
  • Diving
  • Cycling
  • Billiards
  • Children’s playground
  • Games room

Living Area:

  • Seating Area
  • Desk

Food & Drink:

  • Coffee house on site
  • Wine/champagne
  • Kid meals
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Wheelchair accessible

Languages spoken:

  • English
  • Spanish

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Video
  • Radio
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Business centre
  • Meeting/banquet facilities

Outdoor swimming pool Free!:

  • Opening times
  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas

Entertainment and family services:

  • Indoor play area
  • Board games/puzzles
Image 5 of Conrad Tulum Riviera Maya
Image 6 of Conrad Tulum Riviera Maya

Rules

Pets:

  • Pets are allowed on request. Charges may be applicable.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.3

Comfort:

9.6

Location:

8.8

Free WiFi:

10

Facilities:

9.4

Cleanliness:

9.6

Value for money:

8.5

Send Us a Message

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