Km 8.7 Carretera Tulum Boca Paila, 77780 Tulum, Mexico
map
Image 1 of Encantada Tulum
Image 2 of Encantada Tulum

Hotel Description

Nestled amidst the lush, tropical landscapes of the Riviera Maya, Encantada Tulum stands as a captivating oasis of tranquility and luxury. Located just 8.7 kilometers from the heart of Tulum, this exceptional hotel offers a harmonious blend of modern comforts and the enchanting charm of the Yucatan Peninsula.

Encantada Tulum’s architectural design pays homage to the rich cultural heritage of the region, seamlessly integrating traditional Mayan elements with contemporary elegance. The hotel’s low-rise structures, adorned with crisp white walls and warm, earthy tones, create a serene and inviting atmosphere that immediately sets the tone for a truly remarkable experience.

As guests step onto the property, they are greeted by a captivating entrance, where a grand, open-air lobby invites them to unwind and soak in the breathtaking surroundings. Soaring ceilings, intricate woodwork, and soft lighting create a sense of grandeur and sophistication, while the refreshing ocean breeze and the sound of gently swaying palms transport visitors to a world of pure relaxation.

The hotel’s 72 exquisitely appointed guest rooms and suites are designed to offer unparalleled comfort and privacy. Each accommodation features a harmonious blend of modern amenities and traditional Mayan-inspired decor, creating a space that is both visually stunning and exceptionally functional. Plush bedding, private balconies or terraces, and state-of-the-art technology ensure that every guest’s needs are met with the utmost care and attention.

One of the true highlights of Encantada Tulum is its stunning infinity pool, which appears to blend seamlessly with the surrounding turquoise waters of the Caribbean Sea. Surrounded by a spacious sundeck and lush, tropical landscaping, this oasis of tranquility offers guests the perfect setting to unwind, soak up the sun, and sip on refreshing cocktails.

The hotel’s culinary experience is nothing short of exceptional. The on-site restaurant, helmed by a team of renowned chefs, presents a tantalizing menu that celebrates the flavors of the Yucatan, seamlessly blending traditional Mayan cuisine with modern culinary techniques. Guests can savor mouthwatering dishes, accompanied by an impressive selection of local and international wines, while taking in the breathtaking ocean views.

For those seeking a deeper connection with the natural world, Encantada Tulum offers a wealth of enriching experiences. Guests can embark on guided tours to explore the nearby Sian Ka’an Biosphere Reserve, a UNESCO World Heritage site teeming with diverse flora and fauna. Alternatively, they can discover the ancient Mayan ruins that dot the surrounding landscape, gaining a deeper appreciation for the rich cultural heritage of the region.

The hotel’s commitment to sustainability and environmental preservation is evident throughout the property. From the use of renewable energy sources to the implementation of responsible waste management practices, Encantada Tulum demonstrates a steadfast dedication to preserving the delicate ecosystem of the Riviera Maya.

Encantada Tulum’s exceptional service and attention to detail have earned it a well-deserved reputation as one of the finest hotels in the region. The dedicated team of professionals, from the concierge to the housekeeping staff, are driven by a deep passion for hospitality, ensuring that every guest’s stay is nothing short of extraordinary.

Whether guests are seeking a romantic getaway, a family-friendly vacation, or a rejuvenating wellness retreat, Encantada Tulum offers an unparalleled experience that blends the natural beauty of the Yucatan with uncompromising luxury and exceptional service. This remarkable hotel is a true gem in the heart of the Riviera Maya, offering a sanctuary of tranquility and indulgence that will leave a lasting impression on all who visit.

Rooms

  • Deluxe Double Room with Side Sea View with 1 extra-large double bed for 2 adults
  • Garden View Room with 1 extra-large double bed for 2 adults
  • Beach Front Upper Room with 1 extra-large double bed for 2 adults
  • Beach Front Lower Room with 1 extra-large double bed for 2 adults
Image 3 of Encantada Tulum
Image 4 of Encantada Tulum

Reviews

  • James from Australia (10/10)

    My partner and I came here for our honeymoon to relax and unwind. What we got far exceeded our expectations.

    The room was beautiful and so close to the beach that we were falling asleep to crashing waves each night. When we woke up all we had to do was message reception that we wanted breakfast and coffee and it would be up in and instant to eat on our balcony.

    The staff here are out are obviously passionate about customer service. They did everything to ensure that our stay was as good as it could be. For instance, we had rose pedals on our bed and a bottle of champagne on arrival.

    The staff were so helpful with giving us locations to go explore, like the grand cenote, chichen itza, and others. I had a very minor accident in the car and the receptionist called the insurance company and sorted it all out for me.

    Honestly, it was such a perfect place to relax.

  • Ryan from United States (10/10)

    It’s private, quiet, and really feels like paradise. The staff are all very friendly. It’s great to be able to go to the front desk or use What’s App to communicate any needs. The food and drinks are all excellent. The rooms are wonderful, clean, and very comfortable. On top of their gorgeous beach, ability to use the pool and spa facilities of their partner properties was really great! Would definitely recommend.

  • Schupp from Switzerland (10/10)

    What a little paradise! Everything was perfect – the rooms are beautiful, comfortable and spacious. Staff is wonderful, very thoughtful and all them are gems!
    Food is also great at the restaurant with good options.
    Hope I’ll be back !

  • Lavonne from United States (10/10)

    I loved absolutely everything!!!! It was magical!

  • Olivia from United Kingdom (10/10)

    My entire stay at Encandtada from start to finish was abolsutrly exceptional. All of the staff were super friendly and helpful – they did everything to make my stay the best it could possible be. The inclusive breakfast was SO tasty, and the geenral menu was really varied (the ceviche and fish tacos were incredible). The beach felt perfectly secluded and relaxing and the access to the pool at Radhoo made it even better. I also enjoyed having an exclusive one-on-one yoga class on my veranda. It was honestly paradise and I would return in a heartbeat

  • Peter from United States (10/10)

    The location is perfect, right on a beautiful, fine sand beach along the hotel/restaurant road in Tulum. The facilities are intimate and designed for private comfort. The rooms are spacious and well-appointed. The food is excellent at the hotel, and there are several wonderful restaurants within walking distance. The best part, however, is an attentive, friendly and caring staff—from the concierges to the servers to the bell workers. All were hugely accommodating and made us feel welcomed and valued throughout our stay.

  • Mariam from United States (10/10)

    Service was excellent and the room, plus view was beautiful. Breakfast was great as well – good quality food and enough variety for 3-4 days.

  • Henrik from Norway (9/10)

  • Aisha from United Kingdom (10/10)

    Everything

  • Anna from United States (10/10)

    Everything! Luxury small hotel. The staff was amazingly helpful and nice. The hospitality of this place is just amazing! The room was spacious and had a super comfortable bed. Very good food is available to be ordered to the room or to the beach. I can't recommend more this place.

Facilities

View:

  • View

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Shuttle service
  • Adult only
  • Air conditioning
  • Non-smoking throughout
  • Mosquito net
  • Hardwood or parquet floors
  • Private entrance
  • Fan
  • Airport shuttle
  • Non-smoking rooms
  • Room service

Parking:

  • Parking garage
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Beachfront
  • Private beach area
  • Balcony
  • Terrace
  • Garden

Wellness:

  • Yoga classes
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Massage
  • Spa and wellness centre

Activities:

  • Bicycle rental
  • Beach
  • Snorkelling
  • Diving
  • Cycling
  • Windsurfing
  • Fishing

Living Area:

  • Seating Area

Food & Drink:

  • Coffee house on site
  • Wine/champagne
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • English
  • Spanish

Cleaning services:

  • Daily housekeeping
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security
  • Safety deposit box

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Entertainment and family services:

  • Board games/puzzles
Image 5 of Encantada Tulum
Image 6 of Encantada Tulum

Rules

Pets:

  • Pets are not allowed.

Check-in:

  • From 15:00 to 00:30
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.8

Comfort:

9.8

Location:

9.7

Free WiFi:

8.9

Facilities:

9.5

Cleanliness:

9.9

Value for money:

8.4

Send Us a Message

Fill out the form below, and one of our concierge specialists will get back to you promptly.