

Hotel Description
Nestled in the heart of the vibrant Tulum, Mexico, Era Hotel & Spa is a captivating oasis that seamlessly blends modern luxury with the region’s rich cultural heritage. Awarded a remarkable score of 8.5 and a prestigious 4-star rating, this enchanting haven promises an unforgettable experience for discerning travelers seeking a harmonious escape.
Situated on Calle 6 Sur, between 7 Sur and 5 Sur, in the charming neighborhood of La Veleta, Era Hotel & Spa Tulum emanates an undeniable allure. As you step through the doors, you are immediately enveloped in a world of sophistication and tranquility, where every detail has been carefully curated to create a seamless balance between the property’s architectural splendor and the natural beauty that surrounds it.
The hotel’s exterior seamlessly integrates with the region’s signature Mayan-inspired aesthetics, boasting clean lines, earthy tones, and subtle nods to the area’s rich cultural tapestry. The grand entrance leads you into a serene lobby, where the interplay of natural light, polished stone, and warm wooden accents creates a welcoming ambiance that immediately sets the tone for your stay.
Accommodations at Era Hotel & Spa Tulum are designed to provide guests with the ultimate in comfort and relaxation. Each of the hotel’s well-appointed rooms and suites exudes a contemporary elegance, highlighted by a harmonious blend of modern amenities and traditional Mexican influences. Guests can choose from a range of room categories, including the captivating Deluxe Rooms, the spacious Junior Suites, and the indulgent Master Suites, all of which offer stunning views of the lush tropical gardens or the shimmering pool.
Regardless of the room category, every accommodation at Era Hotel & Spa Tulum is a sanctuary of tranquility, with plush bedding, high-quality linens, and a range of thoughtful touches that cater to the needs of the modern traveler. Complimentary high-speed Wi-Fi, LED smart TVs, and well-stocked minibars ensure that guests can seamlessly navigate between moments of relaxation and connectivity during their stay.
But the true gem of Era Hotel & Spa Tulum lies in its exceptional spa and wellness facilities. Offering a holistic approach to rejuvenation, the on-site spa is a haven of serenity, where guests can indulge in a range of luxurious treatments and therapies. From soothing massages and nourishing facials to revitalizing body wraps and specialized wellness programs, the spa’s skilled practitioners work tirelessly to create a personalized experience that caters to the unique needs of each guest.
Beyond the spa, the hotel’s wellness offerings extend to its state-of-the-art fitness center, where guests can maintain their wellness routines while on vacation. Equipped with the latest cardio and strength-training equipment, the fitness center provides a serene environment for guests to stay active and energized throughout their stay.
Complementing the hotel’s exceptional accommodations and wellness facilities is a world-class dining experience that showcases the vibrant flavors of the Yucatán Peninsula. The on-site restaurant, helmed by a team of talented chefs, offers a tantalizing menu that blends traditional Mexican cuisine with innovative, globally-inspired dishes. Guests can savor freshly-caught seafood, locally-sourced produce, and expertly-crafted cocktails while immersed in the restaurant’s warm, inviting ambiance.
For those seeking to explore the surrounding area, Era Hotel & Spa Tulum’s prime location provides easy access to the region’s most renowned attractions. Just a short distance from the hotel, guests can discover the stunning beaches of Tulum, where azure waters and powdery white sands beckon. The hotel’s knowledgeable concierge team is on hand to assist with arranging excursions to the area’s ancient Mayan ruins, cenotes, and other natural wonders, ensuring that guests can make the most of their Tulum experience.
Whether you’re seeking a romantic getaway, a rejuvenating wellness retreat, or a family-friendly vacation, Era Hotel & Spa Tulum is a true gem that seamlessly blends modern luxury with the captivating essence of Mexico’s Yucatán Peninsula. With its impeccable service, outstanding amenities, and unwavering commitment to guest satisfaction, this hotel is poised to become the ultimate destination for discerning travelers seeking a truly memorable and transformative experience.
Rooms
- Standard King Room with 1 extra-large double bed for 2 adults, 1 child
- King Room with Balcony with 1 extra-large double bed for 2 adults, 1 child
- Superior King Room with 1 extra-large double bed for 2 adults, 1 child
- Family Suite with 1 single bed and 1 extra-large double bed for 3 adults, 2 children
- Apartment with Garden View with 1 extra-large double bed and 1 sofa bed for 4 adults


Reviews
Marta from Ukraine (9/10)
The hotel is super cozy and nice !
The stuff is really friendly and helpful. The receptionist offered me a yoga mat for use driving my stay and I was super for it. . Also , complementary bicycles are available there . Highly recommended this hotel!Camilla from United Kingdom (8/10)
Great location close to all the nice restaurants and bars. Easy to park your car just outside. Nice room with everything you need, although doesn’t feel very well maintained.
S from United Kingdom (8/10)
Ambience was nice
Stacey from United Kingdom (8/10)
The staff where so lovely and incredibly helpful with anything we needed in the hotel and outside the hotel. We originally booked 2 nights and ended up booking for 3 more nights.
Panagiotis from United Kingdom (9/10)
Superb design, great location with many options for food and drinks around
Hannah from United States (9/10)
This place is a slice of paradise! The rooms are super comfortable and clean. The onsite spa is beautiful. I had a great experience with 2 massage therapists there. The hotel staff were helpful with arranging transportation. There were a handful of good options to choose from for breakfast – I highly recommend the avocado toast! 🙂
Sabinahaug from United States (9/10)
The location is perfect, close to many affordable restaurants and taco stands. It is walking distance to Holistika, perfect if you like to take yoga classes. The neighborhood felt very safe. The hotel is very clean and comfortable, the rooms is the perfect size for single traveler or a couple. The pool is quiet, and nice to sit and lounge at. The cafe has great food as well, and staff is very friendly.
Laura from Netherlands (9/10)
The staff was super helpful, the location is incredible – the spa treatment was excellent.
Jan from Czech Republic (9/10)
Very nice new hotel with perfect locality. Big bed. Nice pool. Helpful staff.
Menelaos from Switzerland (9/10)
Design and staff welcome
Facilities
View:
- Pool view
- Garden view
- View
Bedroom:
- Linen
- Wardrobe or closet
General:
- Shuttle service
- Air conditioning
- Non-smoking throughout
- Mosquito net
- Wake-up service
- Private entrance
- Car hire
- Fan
- Family rooms
- Airport shuttle
- Non-smoking rooms
- Wake up service/Alarm clock
- Room service
Parking:
- Street parking
Bathroom:
- Toilet paper
- Towels
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Outdoors:
- Outdoor furniture
- Outdoor dining area
- Sun terrace
- Terrace
- Garden
Wellness:
- Yoga classes
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Spa facilities
- Sun loungers or beach chairs
- Open-air bath
- Hot tub/Jacuzzi
- Massage
- Spa and wellness centre
- Sauna
Activities:
- Bicycle rental
- Live music/performance
- Happy hour
- Themed dinner nights
- Movie nights
Living Area:
- Seating Area
- Desk
Food & Drink:
- Coffee house on site
- Special diet menus (on request)
- Breakfast in the room
- Minibar
- Restaurant
Room Amenities:
- Socket near the bed
- Clothes rack
Languages spoken:
- English
- Spanish
- French
- Italian
Cleaning services:
- Daily housekeeping
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Key access
- 24-hour security
- Safety deposit box
Reception services:
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Express check-in/check-out
Business facilities:
- Fax/photocopying
Outdoor swimming pool:
- Open all year
- All ages welcome
- Pool/beach towels
- Sun loungers or beach chairs
Entertainment and family services:
- Board games/puzzles


Rules
Pets:
- Pets are not allowed.
Groups:
- When booking more than 4 rooms, different policies and additional supplements may apply.
Check-in:
- From 15:00 to 22:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- From 10:30 to 11:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Free WiFi:
Facilities:
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