Era Hotel & Spa Tulum

Era Hotel & Spa Tulum Overview

First Impressions

Walking into Era Hotel & Spa Tulum, you immediately feel like you’ve discovered something special that most tourists haven’t caught onto yet. This four-star boutique property sits quietly in La Veleta — honestly, one of the best-kept secrets in Tulum if you want to avoid the beach club crowds but still be close to everything. The design hits that perfect sweet spot between modern comfort and that earthy Tulum vibe, without going overboard on the whole “rustic chic” thing that some places here really lean into.

The Neighborhood Advantage

Here’s what I love about La Veleta — you’re actually living like a local instead of being stuck in the hotel zone bubble. There’s a fantastic taco stand literally two blocks away that serves some of the best al pastor I’ve had in the Riviera Maya, and you can walk to proper grocery stores and cafes where prices aren’t inflated for tourists. The beach is about a 10-minute bike ride (the hotel provides them), which honestly feels perfect because you get the best of both worlds without the constant noise of beach traffic.

Rooms and Amenities

My room was spacious and thoughtfully designed — clean lines, local textiles, and a bathroom that actually had decent water pressure, which you can’t always count on around here. The air conditioning works well, which matters more than you might think during Tulum’s humid months. What really impressed me was the attention to detail: good lighting for reading, plenty of outlets, and blackout curtains that actually block light. The spa is small but well-appointed, and I’d definitely recommend booking a massage after a day of cenote hopping.

Dining and Social Spaces

The on-site restaurant serves solid Mexican cuisine with a contemporary twist — nothing groundbreaking, but everything I tried was fresh and well-prepared. Breakfast is particularly good, with excellent coffee and fresh fruit that’s actually ripe (you know how hotel fruit can be). The pool area becomes quite social in the evenings, and I ended up having great conversations with other travelers who seemed to be the kind of people who do their research before booking.

Why Guests Love It

What sets Era Hotel & Spa apart is that it attracts travelers who want to experience Tulum beyond the Instagram hotspots. The staff genuinely knows the area and gives recommendations that go beyond the typical tourist circuit — they pointed me toward a cenote that wasn’t packed with tour groups and a mezcal bar that locals actually frequent. Parking is included and secure, which is huge if you’re planning to rent a car and explore the region. Couples especially seem drawn to this place, and I can see why — it’s intimate without being overly romantic, sophisticated without being pretentious, and perfectly positioned for both adventure and relaxation.

Era Hotel & Spa Tulum Accommodations

Reviews of Era Hotel & Spa Tulum

• Marta from Ukraine (9/10)

  The hotel is super cozy and nice !
  The stuff is really friendly and helpful. The receptionist offered me a yoga mat for use driving my stay and I was super for it. . Also , complementary bicycles are available there . Highly recommended this hotel!

• Camilla from United Kingdom (8/10)

  Great location close to all the nice restaurants and bars. Easy to park your car just outside. Nice room with everything you need, although doesn’t feel very well maintained.

• S from United Kingdom (8/10)

  Ambience was nice

• Stacey from United Kingdom (8/10)

  The staff where so lovely and incredibly helpful with anything we needed in the hotel and outside the hotel. We originally booked 2 nights and ended up booking for 3 more nights.

• Panagiotis from United Kingdom (9/10)

  Superb design, great location with many options for food and drinks around

• Hannah from United States (9/10)

  This place is a slice of paradise! The rooms are super comfortable and clean. The onsite spa is beautiful. I had a great experience with 2 massage therapists there. The hotel staff were helpful with arranging transportation. There were a handful of good options to choose from for breakfast – I highly recommend the avocado toast! 🙂

• Sabinahaug from United States (9/10)

  The location is perfect, close to many affordable restaurants and taco stands. It is walking distance to Holistika, perfect if you like to take yoga classes. The neighborhood felt very safe. The hotel is very clean and comfortable, the rooms is the perfect size for single traveler or a couple. The pool is quiet, and nice to sit and lounge at. The cafe has great food as well, and staff is very friendly.

• Laura from Netherlands (9/10)

  The staff was super helpful, the location is incredible – the spa treatment was excellent.

• Jan from Czech Republic (9/10)

  Very nice new hotel with perfect locality. Big bed. Nice pool. Helpful staff.

• Menelaos from Switzerland (9/10)

  Design and staff welcome

Facilities