

Eterna Tulum Overview
First Impressions
Walking into Eterna Tulum, you immediately sense this isn’t your typical beachfront resort — and honestly, that’s exactly what makes it special. This four-star boutique property sits in La Veleta, which locals know as the sweet spot between Tulum‘s jungle mystique and beach accessibility. The design feels authentically Mexican without trying too hard, with natural materials and earthy tones that actually complement the surrounding cenote-dotted landscape rather than fighting against it. The attention to detail throughout the property reflects a commitment to preserving the region’s natural beauty while providing modern comfort.
The Neighborhood Advantage
La Veleta is where you want to be if you’re smart about Tulum — close enough to bike to the ruins or beach zones, but far enough from the party crowds to actually sleep at night. You’re literally a ten-minute bike ride from Gran Cenote, and the hotel sits on Calle Cobá, which connects you to pretty much everywhere that matters. The parking situation here is actually a huge plus since most places in Tulum make you hunt for street spots or charge extra fees. This location offers the perfect balance of accessibility and tranquility.
Room Experience
The room design strikes that perfect balance between comfort and Instagram-worthy aesthetics — though you’ll be too busy enjoying the space to constantly photograph it. Each unit feels more like a private retreat than a hotel accommodation, with locally-sourced textiles and furniture that doesn’t scream mass-produced resort. The bathrooms deserve a mention too; they’ve got this open-air shower concept that works surprisingly well, even during Tulum’s brief rainy spells. Guests appreciate the thoughtful touches that make each stay feel personal and memorable.
Dining and Daily Rhythms
The on-site restaurant focuses on regional ingredients without the inflated prices you’d find closer to the beach strip. Breakfast here is solid — fresh tropical fruits, proper Mexican coffee, and they actually know how to make chilaquiles that don’t taste like tourist food. You’re also walking distance to some of Tulum’s best local eateries, including a few taco spots that most visitors never discover because they’re stuck in the hotel zone bubble. The culinary experience extends beyond the property, offering guests authentic regional flavors.
Why Guests Love It
Couples consistently rate this place highly, and after staying here, it’s obvious why — there’s something about the scale and atmosphere that feels intimate without being claustrophobic. The staff genuinely seems to care about your experience rather than just going through hospitality motions, and they’ll give you actual local recommendations instead of steering you toward commission-paying tourist traps. Plus, having reliable private parking in Tulum is honestly worth its weight in gold, especially if you’re planning day trips to cenotes or Mayan sites that public transport doesn’t reach well. The combination of personalized service and practical amenities makes this property stand out.
Eterna Tulum Accommodations
| Accommodation | Details | 
|---|---|
| Deluxe Room | 1 double bed for 2 adults | 
| Deluxe Double Room with Balcony | 2 double beds for 4 adults | 
| Junior Suite | 1 large double bed for 2 adults | 
| Suite with Terrace | 1 large double bed for 2 adults | 
| Suite with Private Pool | 1 double bed for 2 adults | 
| Junior Suite with Private Pool | 1 large double bed for 2 adults | 
| Double Room with Pool View | 1 double bed for 2 adults | 


Reviews of Eterna Tulum
- Naim from United Kingdom (9/10)- The service and design is amazing! 
- Szymon from Poland (7/10)
- Nia from United States (8/10)- The place was was very beautiful overall and not that far from the middle of Tulum where the markets are 
- Bodine from Canada (7/10)- The design of the place is beautiful. The location is close to the main road and a fun neigbourhood. They serve a good breakfast! 
- Liliana from Mexico (7/10)- I really like the architecture of all 
- Valerio from Italy (8/10)- Nice and spacious room. Not an amazing view but it’s okay. 
- Liisa from United Kingdom (7/10)- Room was clean, continental breakfast was good. Alligator was nice surprise. 
- Valda from Sweden (8/10)- Beautifully designed rooms. Lovely staff, especially the chef/waiter who was making us breakfast. 
- Sunna from United States (8/10)- Beautiful boutique hotel! Walkable to restaurants. 
- James from Austria (9/10)- For it's price we had a really great stay in the 3rd floor. 
 Super big appartment that looks really nice and has a great private "hole" as a bedroom. You will see.
 The private rooftop pool is a nice to have.
 The breakfast was good quality.
 Super comfy bed.
Facilities
Bedroom:
- Linen
- Wardrobe or closet
General:
- Shuttle service
- Carbon monoxide detector
- Grocery deliveries
- Adult only
- Hypoallergenic
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Mosquito net
- Tile/marble floor
- Heating
- Private entrance
- Carpeted
- Ironing facilities
- Facilities for disabled guests
- Pants press
- Airport shuttle
- Non-smoking rooms
- Iron
Kitchen:
- Cleaning products
- Kitchenware
- Kitchen
- Microwave
- Refrigerator
- Kitchenette
Parking:
- Accessible parking
Bathroom:
- Toilet paper
- Towels
- Towels/sheets (extra fee)
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Outdoors:
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Wellness:
- Sun umbrellas
- Sun loungers or beach chairs
Activities:
- Bicycle rental
Food & Drink:
- Coffee house on site
- Wine/champagne
- Snack bar
- Minibar
- Tea/Coffee maker
Accessibility:
- Visual aids: Braille
- Wheelchair accessible
Room Amenities:
- Socket near the bed
- Clothes rack
Languages spoken:
- English
- Spanish
Cleaning services:
- Daily housekeeping
- Trouser press
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- Key access
- 24-hour security
Reception services:
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
- Express check-in/check-out
Outdoor swimming pool Free!:
- Opening times
- Open all year
- Adult only
- Pool is on rooftop
- Plunge pool
- Swimming pool toys
- Pool/beach towels
- Pool bar
- Sun loungers or beach chairs
- Sun umbrellas


House Rules at Eterna Tulum
Pets:
- Pets are not allowed.
Check-in:
- From 15:00 to 00:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- From 11:30 to 12:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Free WiFi:
Facilities:
Cleanliness:
Value for money:

