

Hotel Description
Nestled in the heart of Tulum’s vibrant city center, the Grand Balam Plaza stands as a beacon of luxury and tranquility. This exceptional hotel, with its impeccable 9.2 rating, offers a seamless blend of modern amenities and the timeless charm of the Yucatan Peninsula.
As you approach the hotel, the grandeur of its architectural design immediately captivates the senses. The facade, adorned with intricate Maya-inspired motifs, pays homage to the rich cultural heritage of the region. The meticulously landscaped gardens surrounding the property create a serene and welcoming atmosphere, inviting guests to embark on a rejuvenating journey.
Step into the lobby, and you’ll be greeted by a breathtaking interior that combines sleek, contemporary elements with traditional Mexican accents. The high ceilings, warm lighting, and elegant furnishings create a sense of refined elegance, instantly transporting you to a world of unparalleled sophistication.
The guest rooms at the Grand Balam Plaza are designed to provide the ultimate in comfort and relaxation. Each room is a masterpiece of understated luxury, boasting plush bedding, state-of-the-art amenities, and panoramic views of the bustling city or the lush, verdant gardens. The attention to detail is evident in every aspect, from the handcrafted wood furnishings to the locally-sourced artisanal toiletries.
One of the hotel’s crown jewels is its exquisite on-site restaurant, where guests can indulge in a culinary journey that celebrates the rich flavors of Mexican cuisine. Helmed by a team of renowned chefs, the restaurant showcases the region’s finest ingredients, expertly blended to create a symphony of taste. Whether you’re savoring a classic dish or exploring innovative culinary creations, each bite promises to transport your palate to a new realm of gastronomic delight.
Beyond the impeccable dining experience, the Grand Balam Plaza offers a wealth of amenities and recreational opportunities. Relax by the sparkling outdoor pool, surrounded by lush tropical foliage and soothing water features. Indulge in a revitalizing treatment at the tranquil spa, where skilled therapists offer a range of pampering services to rejuvenate body and mind. Stay active in the state-of-the-art fitness center, or simply unwind in the serene library, where you can immerse yourself in the rich cultural heritage of the region.
For those seeking to explore the wonders of Tulum, the hotel’s central location provides easy access to a myriad of attractions. Venture out and discover the ancient Maya ruins, the breathtaking beaches, and the vibrant local markets that make this destination so captivating. The hotel’s concierge team is always on hand to curate personalized experiences, ensuring that every guest’s journey is tailored to their individual interests and desires.
The Grand Balam Plaza is not merely a hotel – it is a sanctuary that celebrates the essence of Tulum, offering guests a truly transformative experience. From the moment you step through the doors, you’ll be immersed in a world of refined elegance, exceptional service, and unforgettable memories. Whether you’re seeking a romantic getaway, a family vacation, or a business retreat, this remarkable hotel promises to exceed all of your expectations and leave a lasting impression on your heart and soul.
Rooms
- Superior Studio with 1 extra-large double bed for 2 adults
- King Studio with 1 extra-large double bed for 2 adults
- Apartment with 1 extra-large double bed for 2 adults
- Superior Apartment with 1 extra-large double bed for 2 adults
- Apartment with Garden View with 1 extra-large double bed for 2 adults
- Superior Apartment with 1 extra-large double bed for 2 adults
- Studio Apartment with 1 extra-large double bed for 2 adults
- Studio Apartment with 1 extra-large double bed for 2 adults
- Studio Apartment with 1 large double bed for 2 adults
- Deluxe Villa with 9 × 1 extra-large double bed and 2 sofa beds for 20 adults, 4 children


Reviews
Sabrina from Israel (10/10)
A very nice place in Tulum, Mike the owner helps with everything you need!
Very clean place and a super delicious breakfast!Zones from Costa Rica (9/10)
Breakfast was delicious. Staff super friendly
Antoniya from Bulgaria (10/10)
We had lucky to be alone in the whole property and we enjoyed its awesome rooftop area with jacuzzi in the evenings in private.
Super breakfast, comfortable bed ad a convenient locationJoona from Finland (9/10)
Rooftop jacuzzis were really nice! Whole area felt like private jungle with luxories. Breakfast was cooked by local women on the spot. Nice and tasty experience!
Kate from Australia (10/10)
Lovely staff
Comfortable
Good location for the town.Pedro from Portugal (9/10)
Very cozy apartment/hotel next to the main street.
Great bed.Neesha from United States (10/10)
Mike’s property was a beautiful oasis in the middle of Tulum centro!
Maria from Netherlands (10/10)
This place is one of a kind! Amazing rooms, loved the jacuzzi, clean, great breakfast, very kind staff!
Rufus from United States (10/10)
loved it
Anna from Spain (9/10)
Very nice place, with beautiful decorations, very hospitable and friendly staff, specially Mike. Very good breakfast, nice jacuzzi on the roof top, very well located
Facilities
Bedroom:
- Linen
- Wardrobe or closet
- Dressing room
- Extra long beds (> 2 metres)
Kitchen:
- Shared kitchen
- Dining table
- Coffee machine
- Cleaning products
- Toaster
- Stovetop
- Oven
- Tumble dryer
- Kitchenware
- Electric kettle
- Kitchen
- Microwave
- Refrigerator
- Kitchenette
Parking:
- Street parking
Bathroom:
- Toilet paper
- Towels
- Additional toilet
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Outdoors:
- Picnic area
- Outdoor furniture
- Outdoor dining area
- Sun terrace
- Terrace
- Garden
Wellness:
- Yoga classes
- Massage chair
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa lounge/relaxation area
- Spa facilities
- Light therapy
- Pedicure
- Manicure
- Waxing services
- Beauty Services
- Open-air bath
- Hot tub/Jacuzzi
- Massage
- Spa and wellness centre
Transport:
- Shuttle service
- Car hire
- Airport shuttle
Activities:
- Tour or class about local culture
- Movie nights
- Temporary art galleries
- Snorkelling
- Diving
Living Area:
- Dining area
- Seating Area
- Desk
Food & Drink:
- Grocery deliveries
- Room service
- Minibar
- Tea/Coffee maker
Miscellaneous:
- Designated smoking area
- Air conditioning
- Non-smoking rooms
Outdoor & View:
- Garden view
Room Amenities:
- Socket near the bed
- Drying rack for clothing
- Clothes rack
- Hardwood or parquet floors
- Tile/marble floor
- Soundproofing
- Private entrance
- Ironing facilities
- Pants press
- Iron
- Hot tub
Languages spoken:
- English
- Spanish
Cleaning services:
- Daily housekeeping
- Trouser press
- Ironing service
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Key access
- Carbon monoxide detector
Services & Extras:
- Executive lounge access
- Wake-up service
Media & Technology:
- Flat-screen TV
Reception services:
- Invoice provided
- Private check-in/check-out
- Concierge service
- Tour desk
- Express check-in/check-out
Business facilities:
- Meeting/banquet facilities
Great for your stay:
- Parking
- Private bathroom
- Spa and wellness centre
- Air conditioning
- Free WiFi
- Terrace
- Spa bath
- Kitchen
- Free parking
- Flat-screen TV
Outdoor swimming pool Free!:
- Open all year
- Adult only
- Pool is on rooftop
- Heated pool
- Plunge pool
- Shallow end
- Pool/beach towels
Entertainment and family services:
- Evening entertainment


Rules
Pets:
- Pets are not allowed.
Smoking:
- Smoking is not allowed.
Check-in:
- From 11:00 to 00:00
- You’ll need to let the property know in advance what time you’ll arrive.
Check-out:
- From 06:30 to 12:00
No age restriction:
- There is no age requirement for check-in
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Free WiFi:
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