

Hotel Description
Nestled amidst the lush tropical landscape of the Riviera Maya, Hacienda Dos Ojos stands as a captivating oasis of tranquility and luxury. This stunning 4-star hotel, located in the heart of Tulum, Mexico, offers guests an unparalleled experience that seamlessly blends the region’s rich cultural heritage with modern amenities and impeccable service.
As you approach the hotel, you are greeted by the awe-inspiring sight of the property’s two natural cenotes, or freshwater sinkholes, which lend the Hacienda its distinctive name. These ancient wonders, formed over thousands of years by the erosion of the Yucatan peninsula’s limestone bedrock, are a testament to the region’s geological history and serve as a serene backdrop to the hotel’s architectural grandeur.
Stepping into the Hacienda Dos Ojos, you are immediately enveloped in a sense of timeless elegance. The design of the hotel pays homage to the traditional Mayan and Spanish colonial styles, with imposing archways, intricate tile work, and warm, earthy tones that create a harmonious and inviting atmosphere. The attention to detail is evident in every aspect, from the meticulously manicured gardens to the beautifully appointed guest rooms and suites.
The accommodations at Hacienda Dos Ojos are designed to provide the ultimate in comfort and relaxation. Each room or suite features a unique layout and décor, with amenities that cater to the discerning traveler. From plush bedding and ample living spaces to private balconies or terraces offering panoramic views of the lush surroundings, every detail has been carefully considered to ensure a truly exceptional stay.
One of the hotel’s most remarkable features is the stunning infinity pool, which appears to blend seamlessly with the horizon, creating a serene and enchanting atmosphere. Guests can lounge poolside, sipping refreshing cocktails and soaking in the warm Mexican sun, or retreat to the tranquil pool area for a rejuvenating swim.
The culinary experience at Hacienda Dos Ojos is equally impressive, with a diverse selection of dining options that showcase the rich flavors of the region. The on-site restaurant, helmed by a team of talented chefs, offers a delectable menu of traditional Mayan and Mexican dishes, as well as international cuisine, all prepared with the freshest locally sourced ingredients. Guests can also indulge in a curated selection of fine wines and artisanal cocktails, enhancing the overall dining experience.
Beyond the hotel’s boundaries, Hacienda Dos Ojos provides guests with ample opportunities to explore the natural wonders and cultural attractions of the Riviera Maya. The concierge team is eager to assist with arranging excursions to nearby archaeological sites, such as the iconic Mayan ruins of Tulum and Chichen Itza, as well as snorkeling or diving expeditions in the crystal-clear waters of the Caribbean Sea.
For those seeking a more indulgent experience, the hotel’s on-site spa offers a range of rejuvenating treatments and therapies, using locally sourced, organic ingredients. Guests can indulge in soothing massages, revitalizing facials, or holistic wellness rituals, all designed to promote a state of complete relaxation and rejuvenation.
Throughout their stay, guests at Hacienda Dos Ojos are treated to the highest level of hospitality and attentive service. The dedicated staff is committed to ensuring that every need is met, from arranging private transportation and concierge assistance to providing personalized recommendations and seamless coordination of any special requests.
With its stunning natural setting, impeccable amenities, and unwavering commitment to guest satisfaction, Hacienda Dos Ojos has earned a well-deserved reputation as one of the premier luxury hotels in the Riviera Maya. Whether you seek a romantic getaway, a family-friendly vacation, or a private retreat, this remarkable property offers a truly exceptional experience that will leave a lasting impression on all who visit.
Rooms
- Superior Twin Room with 2 double beds for 4 adults, 3 children
- Studio with Sofa Bed with 1 extra-large double bed and 1 futon bed for 2 adults, 1 child


Reviews
Karolina from Poland (9/10)
Staff, clean room, comfortable bed, hot water, nice breakfast.
Vincent from Netherlands (7/10)
Nice hotel good rooms and good bed. Close to tulum and the beach
Marcin from Poland (8/10)
Comfy bed
Vitória from Brazil (9/10)
The staff was so nice, extremely accommodating. Our room was clean, well lit, colorful, adorable. And the FOOD WAS AMAZING!
Marius from Switzerland (9/10)
Convenient location close to Xel-Ha, nice pool, very nice staff, nice room
Mert from Turkey (9/10)
Staff was helpful and friendful
Cleaning was good
We really liked the hotel
Breakfast and dinner was delicious
WiFi connection at lobbyTriin from Estonia (8/10)
great staff
Liesbet from Belgium (7/10)
fantastic shower!
refrigerator in room
very small swimming pool
quite a distance from TulumHadassah from Belize (8/10)
The staff was so nice, extremely accommodating. Our room was clean, well lit, colorful, adorable. And the FOOD WAS AMAZING!
Ana from Ireland (9/10)
We were welcome by José, very nice staff who explained everything to us and help us out with luggage to the bedroom.
We did have an issue with our bedroom few hours after our check-in and José again assist us out and change our bedroom.
Breakfast was simple but tasty plus food offered in the menu was also tasty with a good price.
Location was perfect for us as our plan was to visit Cenote Dos Ojos.
We would like to thank José, Daniel and all the other staff for such a nice stay and attention.
Facilities
View:
- Pool view
- Garden view
- View
Bedroom:
- Linen
- Wardrobe or closet
- Alarm clock
General:
- Designated smoking area
- Air conditioning
- Tile/marble floor
- Fan
- Ironing facilities
- Pants press
- Non-smoking rooms
- Iron
Kitchen:
- Coffee machine
- Cleaning products
Parking:
- Street parking
Bathroom:
- Toilet paper
- Towels
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Outdoors:
- Picnic area
- Outdoor furniture
- Sun terrace
- Patio
- Terrace
- Garden
Services:
- Daily housekeeping
- Private check-in/check-out
- Wake-up service
- Express check-in/check-out
Food & Drink:
- Coffee house on site
- Kid meals
- Breakfast in the room
- Minibar
- Restaurant
- Tea/Coffee maker
Accessibility:
- Upper floors accessible by stairs only
Room Amenities:
- Socket near the bed
2 swimming pools:
- Open all year
Languages spoken:
- English
- Spanish
Safety & security:
- Fire extinguishers
- Smoke alarms
- Key access
- Safety deposit box
Media & Technology:
- Flat-screen TV
- Cable channels
- Satellite channels
Reception services:
- Invoice provided
Great for your stay:
- Parking
- Restaurant
- Private bathroom
- Air conditioning
- View
- Free WiFi
- Free parking
- Flat-screen TV
- Non-smoking rooms
- 2 swimming pools


Rules
Pets:
- Pets are not allowed.
Check-in:
- From 15:00 to 20:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- From 09:00 to 12:00
No age restriction:
- There is no age requirement for check-in
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Free WiFi:
Facilities:
Cleanliness:
Value for money:
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