Carretera Cancun Tulum 307, ROO 77774 Tulum, Mexico
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Image 1 of Hilton Tulum Riviera Maya All-Inclusive Resort
Image 2 of Hilton Tulum Riviera Maya All-Inclusive Resort

Hotel Description

Nestled amidst the stunning Riviera Maya, the Hilton Tulum All-Inclusive Resort offers a luxurious and immersive escape for travelers seeking an unforgettable tropical getaway. Situated along the picturesque Carretera Cancun Tulum 307 in the heart of Tulum, Mexico, this 4-star resort is a true gem, boasting a score of 7.6 on review platforms.

As you step into the resort, you’ll be greeted by a harmonious blend of modern architecture and the rich cultural heritage of the region. The lobby’s grand design, with its high ceilings and elegant furnishings, sets the tone for the exceptional hospitality and attention to detail that permeates every aspect of the Hilton Tulum All-Inclusive Resort.

The resort’s accommodations are truly exceptional, offering a range of luxurious guest rooms and suites that cater to the diverse needs of its guests. Each room is meticulously designed, featuring plush bedding, ample living space, and private balconies or terraces that offer stunning views of the lush tropical gardens or the sparkling Caribbean Sea.

One of the resort’s standout features is its all-inclusive concept, which ensures that guests can indulge in a truly carefree and stress-free vacation. The extensive dining options are a true culinary adventure, with a variety of gourmet restaurants serving up delectable international cuisines, from authentic Mexican fare to contemporary fusion dishes. Guests can savor mouthwatering meals, sip on refreshing cocktails, and enjoy limitless access to a wide selection of beverages, all included in the room rate.

The resort’s impressive array of amenities and activities caters to travelers of all interests and ages. Adventure-seekers can explore the nearby Mayan ruins, scuba dive in the crystal-clear waters, or embark on thrilling jungle excursions. Those seeking relaxation can indulge in pampering treatments at the on-site spa, lounge by the sparkling swimming pools, or simply soak up the sun on the pristine private beach.

For families, the Hilton Tulum All-Inclusive Resort offers a dedicated children’s club, complete with age-appropriate activities, supervised play areas, and entertainment options that will keep the little ones engaged and entertained throughout their stay. The resort also boasts a state-of-the-art fitness center, where guests can maintain their fitness routines while on vacation.

One of the resort’s most impressive features is its commitment to sustainability and environmental preservation. The Hilton Tulum All-Inclusive Resort has implemented a range of eco-friendly initiatives, from the use of renewable energy sources to the implementation of water conservation measures, ensuring that the resort’s footprint is as minimal as possible.

Whether you’re planning a romantic getaway, a family vacation, or a corporate event, the Hilton Tulum All-Inclusive Resort is the perfect destination. With its exceptional service, world-class amenities, and stunning natural setting, this resort promises an unforgettable experience that will leave you feeling rejuvenated, inspired, and eager to return.

Rooms

  • King Room with Nature View with 1 extra-large double bed for 3 adults, 2 children
  • Governors Suite with 1 extra-large double bed for 3 adults, 2 children
  • Enclave King Room with Nature View with 1 extra-large double bed for 3 adults, 2 children
  • Enclave King Room with Ocean View with 1 extra-large double bed for 3 adults, 2 children
  • Enclave King Room with Partial Ocean View with 1 extra-large double bed for 3 adults, 2 children
  • Enclave King Suite with Partial Ocean View with 1 extra-large double bed for 3 adults, 2 children
  • Enclave King Suite with Ocean View with 1 extra-large double bed for 3 adults, 2 children
  • Family King Room with Nature View with 1 extra-large double bed for 3 adults, 2 children
  • Family King Room with Ocean View with 1 extra-large double bed for 3 adults, 2 children
  • Family King Room – Ground Floor with 1 extra-large double bed for 3 adults, 2 children
  • Family King Suite – Ground Floor with 1 extra-large double bed for 3 adults, 2 children
  • Family King Suite with Ocean View with 1 extra-large double bed for 3 adults, 2 children
  • King Room with Ocean View with 1 extra-large double bed for 3 adults, 2 children
  • King Room with Partial Ocean View with 1 extra-large double bed for 3 adults, 2 children
  • King Suite with Partial Ocean View with 1 extra-large double bed for 3 adults, 2 children
  • King Suite with Ocean View with 1 extra-large double bed for 3 adults, 2 children
  • King Room with Roll-In Shower – Mobility Accessible with 1 extra-large double bed for 3 adults, 2 children
  • Queen Room with Resort View with 2 large double beds for 4 adults, 3 children
  • Enclave Queen Room with Two Queen Beds and Nature View with 2 large double beds for 4 adults, 3 children
  • Enclave Queen Room with Two Queen Beds and Ocean View with 2 large double beds for 4 adults, 3 children
  • Enclave Queen Room with Two Queen Beds and Partial Ocean View with 2 large double beds for 4 adults, 3 children
  • Family Room with Two Queen Beds and Nature View with 2 large double beds for 4 adults, 3 children
  • Family Room with Two Queen Beds and Ocean View with 2 large double beds for 4 adults, 3 children
  • Family Room with Two Queen Beds – Ground Floor with 2 large double beds for 4 adults, 3 children
  • Queen Room with Two Queen Beds and Ocean View with 2 large double beds for 4 adults, 3 children
  • Queen Room with Two Queen Beds and Partial Ocean View with 2 large double beds for 4 adults, 3 children
Image 3 of Hilton Tulum Riviera Maya All-Inclusive Resort
Image 4 of Hilton Tulum Riviera Maya All-Inclusive Resort

Reviews

  • Cesar from Mexico (8/10)

    The hotel's location is great, just in the middle of the jungle with a nice small beach and many pools to enjoy, the staff is super friendly, special shout out to the Lobby Bar staff they were just amazing! Breakfast and Lunch are buffet with many delicious and fresh options, Dinner requires a reservation to one of there many options; the Asian restaurant has great food, but the Mexican one def has the best views. Also liked that there are different activities every night which are a nice way to enjoy a drink and have fun.

  • Daniela from Mexico (8/10)

    The location was exclusive, private beach and a lot of pools. The desserts in the restaurants were delicious and what makes the big difference between other all inclusive that we visited was the staff, very kind and helpful

  • Ty from Canada (9/10)

    The room was so nice

  • Joe from United States (7/10)

    The resort was nice.

  • Bria from United States (8/10)

    Enjoyed the stay!

  • Masiel from United States (9/10)

  • Racheda from United Kingdom (8/10)

    Incredible aesthetics. The hotel could not be more beautiful if it tried. Incredible views, beautiful rooms and really comfy beds and really clean everywhere. The staff are super friendly: on check in we got moved from casa 4 to casa 2 which as 2 adults was great to be nearer the main hotel (kids area is more casa 6 where the buffet is).

    If you want to walk to the main hotel from casa 2 it’s fast but to casa 6 is about 10 minutes which feels a lot in that heat. But we never had to walk the full way, a buggy always offered to pick us up on route.
    Also lots of separate pools for different vibes, party pools, quiet pools and kid pools.

    Lovely shop on site and the 24/7 cafe is great. The staff are super welcoming. The sea salt bar in casa 2 is my favourite place to eat and the la luz Italian restaurant.

  • Haicha from United States (9/10)

    I loved everything, the staffs they are amazing, respectful, kind. Fast service. I loved how there’s many different restaurants to eat. The steak house was my favorite. Eddy and Eleazar they are 5 stars staff member.

  • Rudy from Canada (9/10)

    The Hilton Tulum was absolutely beautiful. I went with my sister for a girls trip and it was truly a relaxing time (we are 19 and 21). We lounged by the pool each day, made use of the fitness centre, and did aqua aerobics every afternoon. We spent a lot of time at the main pools, where one is more reserved, and the other for socializing. So there are options for everyone! The property has 4 restaurants, in which we did the Mexican, steak house and Japanese. The service was on point and we enjoyed the food very much. The buffet had a range of choices and was never overcrowded. The entertainment at night consisted of dancing which we loved, but with the rain we sadly only experienced it 2 out of 4 of our nights there. The property itself is stunning and large. Our room in particular was very clean and well taken care of. The architecture and detail is very impressive, making it the perfect place to take lots of photos.

  • Hal from United States (8/10)

    The Tulum Hilton is new, and the rooms are super-nice. The staff is very attentive, and there is abundant wildlife all around the resort (iguanas, Coatimundi, lizards.) Really GREAT pool areas.

Facilities

Bedroom:

  • Alarm clock

General:

  • Air conditioning
  • Non-smoking throughout
  • Car hire
  • Laptop safe
  • Packed lunches
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Parking:

  • Valet parking
  • Accessible parking

Bathroom:

  • Free toiletries

Outdoors:

  • Outdoor fireplace
  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Private beach area
  • Terrace
  • Garden

Wellness:

  • Kids’ pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Water slide
  • Massage
  • Spa and wellness centre
  • Fitness centre

Activities:

  • Live music/performance
  • Tour or class about local culture
  • Happy hour
  • Themed dinner nights
  • Beach
  • Water park
  • Evening entertainment
  • Kids’ club
  • Water sport facilities on site
  • Entertainment staff
  • Children’s playground
  • Games room

Food & Drink:

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Accessibility:

  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

7 swimming pools:

  • Opening times
  • Open all year
  • All ages welcome
  • Pool with view
  • Plunge pool
  • Shallow end
  • Water slide
  • Swimming pool toys
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Opening times
  • Open all year
  • All ages welcome
  • Pool with view
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Opening times
  • Open all year
  • All ages welcome
  • Pool with view
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Opening times
  • Open all year
  • All ages welcome
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Opening times
  • Open all year
  • All ages welcome
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Opening times
  • Open all year
  • All ages welcome
  • Shallow end
  • Water slide
  • Swimming pool toys
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Opening times
  • Open all year
  • Suitable for kids
  • Pool with view
  • Shallow end
  • Water slide
  • Swimming pool toys
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas

Languages spoken:

  • English
  • Spanish

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security

Media & Technology:

  • Radio
  • Telephone

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Business centre
  • Meeting/banquet facilities

Great for your stay:

  • Parking
  • 11 restaurants
  • Spa and wellness centre
  • Air conditioning
  • Free parking
  • Fitness centre
  • Family rooms
  • Room service
  • Facilities for disabled guests
  • Non-smoking rooms

Entertainment and family services:

  • Kids’ outdoor play equipment
  • Indoor play area
  • Babysitting/child services
Image 5 of Hilton Tulum Riviera Maya All-Inclusive Resort
Image 6 of Hilton Tulum Riviera Maya All-Inclusive Resort

Rules

Check-in:

  • From 16:00

Check-out:

  • Until 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.2

Comfort:

8.6

Location:

8.0

Facilities:

8.2

Cleanliness:

8.4

Value for money:

7.5

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