Carretera Federal Km 239, Ejido Jacinto Pat, 77780 Tulum, Mexico
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Image 1 of Hotel Casa Tortuga Tulum – Cenotes Park Inclusive
Image 2 of Hotel Casa Tortuga Tulum – Cenotes Park Inclusive

Hotel Description

A Tranquil Oasis in the Heart of the Riviera Maya

Nestled along the picturesque Carretera Federal in the heart of Tulum, Hotel Casa Tortuga Tulum – Cenotes Park Inclusive offers a unique and unforgettable experience for travelers seeking a harmonious blend of natural beauty, cultural immersion, and luxurious amenities. With a well-deserved rating of 8.6 and a prestigious 5-star accolade, this stunning hotel invites guests to embark on a journey of relaxation, adventure, and discovery.

Arriving at the hotel, guests are immediately captivated by the striking architecture that seamlessly integrates with the lush, tropical landscape. The property’s design pays homage to the rich Mayan heritage, with thatched-roof palapa structures, vibrant colors, and intricate stone carvings that create a warm and welcoming ambiance. The meticulously manicured gardens, dotted with native flora and fauna, set the stage for a truly immersive experience, transporting visitors to a world of tranquility and serenity.

One of the hotel’s standout features is its proximity to the captivating Cenotes Park, a natural wonder that has captivated travelers for centuries. These ancient, water-filled sinkholes, formed by the collapse of limestone bedrock, offer a unique opportunity to explore the underground river systems and marvel at the stunning stalactites and crystal-clear waters. Guests of Hotel Casa Tortuga Tulum can enjoy exclusive access to these enchanting cenotes, with guided tours and ample opportunities for swimming, snorkeling, and even cave exploration.

The hotel’s accommodations are a testament to the fusion of modern comforts and traditional Mayan aesthetics. Each of the well-appointed guest rooms and suites features a private balcony or terrace, offering breathtaking views of the lush gardens or the shimmering Caribbean Sea. The rooms are designed with a keen eye for detail, incorporating natural materials, handcrafted furnishings, and soothing color palettes that create a sense of tranquility and relaxation. Guests can indulge in plush bedding, high-end amenities, and cutting-edge technology, ensuring a truly luxurious and comfortable stay.

Dining at Hotel Casa Tortuga Tulum is an exceptional experience in itself. The on-site restaurants showcase the rich culinary traditions of the Riviera Maya, with a focus on locally-sourced, organic ingredients and innovative flavor combinations. From the vibrant flavors of authentic Mexican cuisine to the fresh seafood and international influences, each dish is expertly prepared and presented, catering to the discerning palates of guests. The hotel’s bars and lounges offer a diverse selection of refreshing cocktails, fine wines, and local craft beers, perfect for unwinding after a day of exploration.

Beyond the exceptional accommodations and dining experiences, Hotel Casa Tortuga Tulum offers a wealth of amenities and activities to cater to the diverse interests of its guests. The serene outdoor pool, surrounded by lush tropical gardens, provides the perfect setting for a refreshing swim or a sun-drenched day of relaxation. The on-site spa invites guests to indulge in a range of rejuvenating treatments, from traditional Mayan-inspired rituals to modern wellness therapies, all designed to promote a sense of balance and rejuvenation.

For the more adventurous travelers, the hotel’s concierge team can arrange a variety of excursions and activities, from exploring the ancient Mayan ruins of Tulum and Chichen Itza to discovering the vibrant marine life of the nearby coral reefs. Guests can also immerse themselves in the rich cultural heritage of the region, with opportunities to participate in traditional Mayan ceremonies, learn about the local crafts and artisanal traditions, and engage with the friendly and welcoming community.

Throughout the guest experience, the dedicated team at Hotel Casa Tortuga Tulum is committed to providing exceptional service and personalized attention, ensuring that every visit is a truly memorable one. From the warm welcome at the front desk to the attentive staff who anticipate guests’ every need, the hotel’s service ethos is rooted in a deep respect for the local culture and a genuine desire to create an unforgettable experience for all who visit.

Whether you’re seeking a romantic getaway, a family vacation, or a wellness-focused retreat, Hotel Casa Tortuga Tulum – Cenotes Park Inclusive offers a truly unparalleled experience in the heart of the Riviera Maya. With its stunning natural setting, exceptional amenities, and commitment to immersing guests in the rich cultural tapestry of the region, this hotel is a true gem that promises to leave a lasting impression on all who have the privilege of experiencing it.

Rooms

  • Double Room with 1 extra-large double bed for 2 adults, 1 child
  • King Studio with Sofa Bed with 1 extra-large double bed and 1 sofa bed for 3 adults, 2 children
  • Junior Suite with Pool View with 1 extra-large double bed for 2 adults
  • Suite 2 Beds with Pool View with 2 double beds for 4 adults, 2 children
  • Suite 1 Bed with Pool View with 1 extra-large double bed for 2 adults, 1 child
  • Master Suite with Pool View with 1 extra-large double bed and 1 sofa bed for 3 adults, 1 child
  • Two-Bedroom Suite with 1 large double bed and 2 double beds for 6 adults, 4 children
  • Two-Bedroom Suite with 1 extra-large double bed, 2 double beds and 1 sofa bed for 6 adults, 4 children
Image 3 of Hotel Casa Tortuga Tulum – Cenotes Park Inclusive
Image 4 of Hotel Casa Tortuga Tulum – Cenotes Park Inclusive

Reviews

  • Brian from Mexico (9/10)

    Location Right on the Cenote property but very private too.
    Rooms were huge!
    King bed comfortable.
    Beautiful decorations.
    Cenote wonderful.

  • Rosalia from United Kingdom (8/10)

    The hotel is in a beautiful park… It has two swimming pools and we love dinner in the cave… The restaurant was great as the location… something to do!!!

  • Mxngrl from Mexico (8/10)

    Cenotes are great, the hotel was also very comfortable.

  • Jose from United States (8/10)

    The cenote park and the pool 👌🏻and the suite

  • Karina from United States (9/10)

    WE LIKE EVERY LITTLE THING!!!! It was an amazing place, super clean , super big and comfortable, very nice and sturdy furniture. We totally love it. The pool was specially nice ,big and clean. We have a dinner in the cave restaurant and was an amazing experience.
    The people in charge super helpful and friendly.

  • Franka from Germany (9/10)

    The pool is gorgeous!
    Apartment is brandnew and offers space and comfort. The beds are very comfy

    Staff were friendly and helpful
    The cenotes are very nice!!

  • Amber from United States (9/10)

    The location was amazing in the jungle amidst the cenotes.

  • Angie from Canada (9/10)

    Amazing!!! I would recommend this place to everyone

  • Ionica from Canada (9/10)

    love it 😍 had a great time there

  • Cristal from United States (9/10)

    Everyone was super friendly and we had a great time at the cenotes. We arrived late and were greeted by a number of cute doggos. We found out that the owner rescues dogs so if you want to support the cause this is a great place. The dinner at the cenote cave was amazing and we had a great time!

Facilities

General:

  • Air conditioning
  • Non-smoking throughout
  • Fan
  • Family rooms
  • Non-smoking rooms

Kitchen:

  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower

Outdoors:

  • Picnic area
  • Garden

Services:

  • Shuttle service
  • Daily housekeeping
  • Luggage storage

Wellness:

  • Sun loungers or beach chairs
  • Public Bath

Activities:

  • Walking tours
  • Water park
  • Snorkelling
  • Hiking
  • Canoeing

Food & Drink:

  • Coffee house on site
  • Snack bar
  • Bar

Room Amenities:

  • Socket near the bed

2 swimming pools:

  • Opening times
  • Open all year
  • All ages welcome
  • Sun loungers or beach chairs
  • Opening times
  • Open all year
  • All ages welcome
  • Sun loungers or beach chairs

Languages spoken:

  • English
  • Spanish

Safety & security:

  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security

Media & Technology:

  • Flat-screen TV
  • Satellite channels
  • TV

Reception services:

  • Invoice provided

Great for your stay:

  • Parking
  • Private bathroom
  • Air conditioning
  • Free WiFi
  • Free parking
  • Flat-screen TV
  • Family rooms
  • Shuttle service
  • Non-smoking rooms
  • 2 swimming pools
Image 5 of Hotel Casa Tortuga Tulum – Cenotes Park Inclusive
Image 6 of Hotel Casa Tortuga Tulum – Cenotes Park Inclusive

Rules

Pets:

  • Pets are not allowed.

Parties:

  • Parties/events are not allowed

Check-in:

  • From 15:00 to 23:30
  • You’ll need to let the property know in advance what time you’ll arrive.

Check-out:

  • From 01:00 to 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.5

Comfort:

9.1

Location:

8.5

Free WiFi:

8.3

Facilities:

8.6

Cleanliness:

9.0

Value for money:

8.8

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