Hotel Ma’xanab Tulum

Hotel Ma’xanab Tulum Overview

First Impressions

When I first pulled up to Hotel Ma’xanab Tulum, honestly, I wasn’t sure what to expect from another five-star property along the Tulum coast. But this place — it’s different. The name itself means “house of the hummingbird” in Mayan, and you’ll actually see why once you’re there. The entrance feels more like stepping into a private estate than a hotel, with that understated luxury that doesn’t scream for attention but quietly whispers sophistication. Every detail has been thoughtfully curated to create an atmosphere of refined elegance.

Location & Setting

You know what’s brilliant about this spot? It sits right at kilometer 6.5 on the Tulum-Boca Paila road, which puts you in that sweet spot between the ruins and the wilder stretches of beach. Tulum can get pretty crowded, but here you’re far enough from the main hotel zone to feel secluded while still being close enough to everything that matters. The couples I met during my stay were absolutely smitten with the location — and I get it, there’s something romantic about having that pristine stretch of Caribbean coastline practically to yourselves. The setting offers the perfect balance of accessibility and seclusion.

The Room Experience

My room was actually more like a private sanctuary. The design blends contemporary Mexican architecture with these gorgeous natural materials — lots of local stone and wood that somehow stays cool even in the afternoon heat. What impressed me most was the attention to detail, like the handcrafted furniture and the way the bathroom opens to a private garden area. The beds are ridiculously comfortable, and the linens feel expensive without being fussy. There’s also free private parking, which might seem minor until you realize how valuable that is in this area. Every element contributes to an unforgettable stay.

Dining & Amenities

The breakfast situation here is something special — they’ve got vegetarian, vegan, and gluten-free options that actually taste incredible, not like afterthoughts. I mean, the fresh tropical fruits alone are worth waking up for. The restaurant focuses on local ingredients, and their take on Yucatecan cuisine is sophisticated but not pretentious. The spa treatments incorporate traditional Mayan healing practices, and honestly, after a day exploring cenotes or climbing pyramids, those massages hit differently. The culinary and wellness offerings truly set this property apart.

Why Guests Love It

What keeps people coming back to Hotel Ma’xanab isn’t just the luxury — though that’s certainly part of it. It’s the way the place feels authentically connected to its surroundings. You’re not just staying at a beach resort; you’re experiencing a piece of the Riviera Maya that respects both the natural environment and the cultural heritage of the region. The staff genuinely cares about your experience, and the property manages to feel both exclusive and welcoming. Plus, with that 8.9 rating, you know other travelers have had consistently great experiences here too. This is a destination that truly delivers on every front.

Hotel Ma’xanab Tulum Accommodations

Reviews of Hotel Ma’xanab Tulum

• Kaye from Australia (9/10)

  We loved staying here. It was only for 3 days but we will return for longer next time.
  Luis did 2 of the best massages I have ever had. he has fantastic hands and is amazing and I thoroughly recommend booking him while staying.
  The food and drinks were very good
  Juan, Jose and Hermelindo provided great friendly service on the beach and at breakfast. The front desk ladies were very helpful and friendly
  We loved the beach set up and palapa beds.
  The room was lovely and comfortable and the private dipping pool a great place to relax.
  Thoroughly recommended.

• Tiago from United States (9/10)

  The staff was amazing and very helpful! The property itself is beautiful!
  
  Front desk team was outstanding and Eusebio at the restaurant/beach did a great job! Every morning was just incredible to be greeted with a very cheerful welcome!

• Katherine from Australia (9/10)

  Great staff and excellent facilities. The front desk team helped us with everything from organising tours to arranging transport for us. The hotel is very clean and rooms have great amenities.

• Sonya from United States (9/10)

  The staff was awesome! Sofia and Valeria at the front desk were great! Sofia helped us make a reservation and messaged another restaurant to make sure they knew we were celebrating my bday/wedding anniversary. The hotel had a whatsapp and were so responsive to every question/request we had. The food and drinks were good. The breakfast options were great. The guys at the restaurant were very nice. Air conditioning was good. There was seaweed on the beach but the area near the hotel was cleaned up every day.

• Andreaprando from United States (9/10)

  boutique hotel, excepcional

• Jayne from United Arab Emirates (9/10)

  Exceptional service from all the staff.

• Sujood from Israel (8/10)

  Clean, quiet, and excellently located, close to everything. The food is very delicious, and the staff is excellent and very helpful.

• Steven from United Kingdom (9/10)

  Had a great calmness and tranquility

• Isabelle from Switzerland (8/10)

  Beautiful beach location. Nice big room with private plunge pool on the balcony and lounge area. Restaurant was very good. Bicycles available for guests

• Элиза from Netherlands (9/10)

  A boutique hotel with a small number of rooms and a full focus on a specific guest. The staff is wonderfully responsive, insanely friendly and always ready to help in any situation. It's simple: you don't need to think about anything in advance, all excursions, transfers, restaurant reservations will be helped by the hotel staff.very stylish and minimalistic design. The location is perfect for everything!the best restaurants are nearby. The hotel is located in the middle of a tourist street.
  
  P.S.:We are especially grateful to Sofia and Valeri ,they’re the best !

Facilities