Carretera Tulum-Boca Paila Km. 6.5, 77760 Tulum, Mexico
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Image 1 of Hotel Ma’xanab Tulum
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Hotel Description

Welcome to the enchanting Hotel Ma’xanab Tulum, a hidden gem nestled along the stunning coastline of Tulum, Mexico. Nestled at Carretera Tulum-Boca Paila Km. 6.5, 77760 Tulum, this 5-star resort offers a tranquil and rejuvenating escape from the everyday, inviting guests to immerse themselves in the natural beauty of the Yucatan Peninsula.

As you step through the grand entrance, you are immediately captivated by the hotel’s harmonious blend of traditional Mayan architecture and modern, eco-conscious design. The earth-toned palette, accented by natural wood and stone, seamlessly integrates the property with its lush, tropical surroundings, creating a sense of serene harmony that envelops you from the moment you arrive.

The 80 spacious and impeccably appointed guest rooms and suites at Hotel Ma’xanab Tulum are a testament to the property’s commitment to luxury and sustainability. Each accommodation features high ceilings, floor-to-ceiling windows, and private terraces or balconies, offering breathtaking views of the turquoise Caribbean Sea or the hotel’s verdant gardens. Eco-friendly amenities, including energy-efficient climate control and organic bath products, ensure a guilt-free and indulgent stay.

At the heart of the Hotel Ma’xanab Tulum experience is the stunning infinity pool, which seems to blend seamlessly with the horizon, creating a mesmerizing tableau of water and sky. Surrounded by chic cabanas and sun loungers, this oasis provides the perfect setting for guests to bask in the Tulum sunshine, sip on refreshing cocktails, and savor the sights and sounds of the Caribbean.

The hotel’s culinary offerings are equally impressive, with two exceptional on-site restaurants that showcase the vibrant flavors of the Yucatan. The fine-dining establishment, Ah Cacao, presents a tantalizing menu of contemporary Mexican cuisine, using locally sourced, organic ingredients to create dishes that are both visually stunning and bursting with flavor. Meanwhile, the more casual La Zebra Beach Club offers a selection of fresh seafood, wood-fired pizzas, and refreshing tropical drinks, all served against the backdrop of the hotel’s private beach and the crashing waves of the Caribbean.

For those seeking relaxation and rejuvenation, the hotel’s renowned spa, Xaman-Ek, offers a truly transformative experience. Inspired by ancient Mayan wellness practices, the spa’s menu of treatments, including signature massages, herbal body wraps, and traditional temazcal ceremonies, harness the healing power of natural ingredients and traditional techniques to soothe the body, calm the mind, and nourish the spirit.

Beyond the hotel’s boundaries, guests are invited to explore the rich cultural and natural wonders of the Tulum region. From the awe-inspiring Mayan ruins, which stand as a testament to the ingenuity and resilience of the ancient civilization, to the serene, turquoise-hued cenotes (natural sinkholes) that dot the landscape, there is no shortage of captivating experiences to be had.

Hotel Ma’xanab Tulum also takes great pride in its commitment to sustainable practices, with a focus on preserving the delicate ecosystem of the Riviera Maya. The hotel’s eco-friendly initiatives, including waste management programs, water conservation efforts, and the use of renewable energy sources, demonstrate its dedication to minimizing its environmental impact and ensuring a brighter future for the local community and the planet.

Whether you’re seeking a romantic getaway, a family vacation, or a rejuvenating wellness retreat, Hotel Ma’xanab Tulum offers an unparalleled experience that seamlessly blends luxury, sustainability, and the natural beauty of the Yucatan Peninsula. With a Scored 8.9 rating and 5 stars, this remarkable hotel invites you to escape the everyday and discover the magic of Tulum.

Rooms

  • Junior Suite with Ocean View with 1 extra-large double bed for 2 adults
  • Junior Suite with Ocean View with 1 extra-large double bed for 2 adults
  • Junior Suite with Ocean View with 1 extra-large double bed for 2 adults
  • Junior Suite with Ocean View with 1 extra-large double bed for 2 adults
  • Junior Suite with Jungle View with 1 extra-large double bed for 2 adults
  • Junior Suite with Garden View with 1 extra-large double bed for 2 adults
  • Junior Suite with Garden View with 2 large double beds for 2 adults
  • Junior Suite with Garden View with 1 extra-large double bed for 2 adults
  • Junior Suite with Jungle View with 1 large double bed for 2 adults
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Image 4 of Hotel Ma’xanab Tulum

Reviews

  • Kaye from Australia (9/10)

    We loved staying here. It was only for 3 days but we will return for longer next time.
    Luis did 2 of the best massages I have ever had. he has fantastic hands and is amazing and I thoroughly recommend booking him while staying.
    The food and drinks were very good
    Juan, Jose and Hermelindo provided great friendly service on the beach and at breakfast. The front desk ladies were very helpful and friendly
    We loved the beach set up and palapa beds.
    The room was lovely and comfortable and the private dipping pool a great place to relax.
    Thoroughly recommended.

  • Tiago from United States (9/10)

    The staff was amazing and very helpful! The property itself is beautiful!

    Front desk team was outstanding and Eusebio at the restaurant/beach did a great job! Every morning was just incredible to be greeted with a very cheerful welcome!

  • Katherine from Australia (9/10)

    Great staff and excellent facilities. The front desk team helped us with everything from organising tours to arranging transport for us. The hotel is very clean and rooms have great amenities.

  • Sonya from United States (9/10)

    The staff was awesome! Sofia and Valeria at the front desk were great! Sofia helped us make a reservation and messaged another restaurant to make sure they knew we were celebrating my bday/wedding anniversary. The hotel had a whatsapp and were so responsive to every question/request we had. The food and drinks were good. The breakfast options were great. The guys at the restaurant were very nice. Air conditioning was good. There was seaweed on the beach but the area near the hotel was cleaned up every day.

  • Andreaprando from United States (9/10)

    boutique hotel, excepcional

  • Jayne from United Arab Emirates (9/10)

    Exceptional service from all the staff.

  • Sujood from Israel (8/10)

    Clean, quiet, and excellently located, close to everything. The food is very delicious, and the staff is excellent and very helpful.

  • Steven from United Kingdom (9/10)

    Had a great calmness and tranquility

  • Isabelle from Switzerland (8/10)

    Beautiful beach location. Nice big room with private plunge pool on the balcony and lounge area. Restaurant was very good. Bicycles available for guests

  • Элиза from Netherlands (9/10)

    A boutique hotel with a small number of rooms and a full focus on a specific guest. The staff is wonderfully responsive, insanely friendly and always ready to help in any situation. It's simple: you don't need to think about anything in advance, all excursions, transfers, restaurant reservations will be helped by the hotel staff.very stylish and minimalistic design. The location is perfect for everything!the best restaurants are nearby. The hotel is located in the middle of a tourist street.

    P.S.:We are especially grateful to Sofia and Valeri ,they’re the best !

Facilities

View:

  • View

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Shuttle service
  • Grocery deliveries
  • Adult only
  • Designated smoking area
  • Air conditioning
  • Mosquito net
  • Wake-up service
  • Private entrance
  • Laptop safe
  • Packed lunches
  • Fan
  • Airport shuttle
  • Non-smoking rooms
  • Room service

Kitchen:

  • Dining table
  • Coffee machine
  • Cleaning products

Bathroom:

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Beachfront
  • Outdoor dining area
  • Sun terrace
  • Private beach area
  • Balcony
  • Terrace
  • Garden

Wellness:

  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Open-air bath
  • Massage
  • Spa and wellness centre
  • Fitness centre

Activities:

  • Bicycle rental
  • Beach

Living Area:

  • Dining area
  • Seating Area
  • Desk

Food & Drink:

  • Fruits
  • Wine/champagne
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Room Amenities:

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Languages spoken:

  • English
  • Spanish

Cleaning services:

  • Daily housekeeping
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • iPod dock
  • Telephone

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out

Business facilities:

  • Fax/photocopying

Great for your stay:

  • Parking
  • Restaurant
  • Private bathroom
  • Balcony
  • Spa and wellness centre
  • Air conditioning
  • View
  • Free WiFi
  • Free parking
  • Fitness centre

Outdoor swimming pool Free!:

  • Open all year
  • Adult only
  • Infinity pool
  • Shallow end
  • Sun loungers or beach chairs

Entertainment and family services:

  • Board games/puzzles
Image 5 of Hotel Ma’xanab Tulum
Image 6 of Hotel Ma’xanab Tulum

Rules

Pets:

  • Pets are not allowed.

Check-in:

  • From 15:00 to 23:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • From 11:00 to 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.5

Comfort:

9.3

Location:

9.4

Free WiFi:

8.8

Facilities:

9.1

Cleanliness:

9.2

Value for money:

7.8

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