

Hotel Description
A Luxurious Oasis in the Heart of Tulum
Nestled in the enchanting Aldea Zama neighborhood of Tulum, Mexico, Infinity Suites stands as a beacon of sophisticated elegance and unparalleled comfort. This hotel, located at Lot 08, Manzana 14 Calle Sayil, is a true gem that has earned a well-deserved Scored 8 8.0 rating and 4-star status, making it a premier destination for discerning travelers seeking an unforgettable experience.
As you step into the lobby of Infinity Suites, you are immediately struck by the seamless fusion of modern design and traditional Mexican influence. The spacious and airy atrium sets the tone for the rest of the property, with its high ceilings, gleaming marble floors, and warm, inviting lighting that creates an atmosphere of tranquility and relaxation.
The hotel’s 150 suites are true sanctuaries of luxury, each one meticulously designed to cater to the needs and preferences of the most discerning guests. From the plush bedding and high-end furnishings to the state-of-the-art amenities and private balconies or terraces, every detail has been carefully considered to ensure maximum comfort and relaxation.
One of the standout features of Infinity Suites is its commitment to sustainability and environmental consciousness. The hotel has implemented a range of eco-friendly initiatives, from the use of energy-efficient appliances and LED lighting to the implementation of water-saving measures and the promotion of sustainable practices throughout the property.
The culinary experience at Infinity Suites is nothing short of extraordinary. The hotel boasts a selection of exquisite dining venues, each one offering a unique and memorable dining experience. From the traditional Mexican fare at the on-site restaurant to the expertly crafted cocktails at the poolside bar, every meal and drink is a testament to the dedication and expertise of the hotel’s culinary team.
For those seeking to indulge in some well-deserved pampering, the hotel’s world-class spa is the perfect destination. Offering a range of rejuvenating treatments, from traditional Maya-inspired rituals to cutting-edge skincare therapies, the spa at Infinity Suites is a true oasis of tranquility and relaxation.
Beyond the hotel’s luxurious amenities, Infinity Suites is also ideally situated to explore the rich cultural heritage and natural wonders of Tulum and the surrounding Riviera Maya region. The hotel’s knowledgeable concierge team is on hand to assist guests in planning unforgettable excursions, from visits to the ancient Mayan ruins to snorkeling adventures in the crystal-clear cenotes that dot the landscape.
Whether you are seeking a serene escape from the stresses of daily life or a base from which to explore the vibrant culture and stunning natural beauty of Tulum, Infinity Suites is the perfect choice. With its uncompromising commitment to luxury, sustainability, and exceptional service, this hotel is poised to redefine the concept of hospitality in the Riviera Maya and beyond.
Rooms
- Deluxe King Suite with 1 large double bed for 2 adults
- One Bedroom Suite with 1 large double bed for 2 adults
- Two Bedroom Suite with 2 × 1 large double bed for 4 adults


Reviews
Keidy from Estonia (8/10)
Very nice rooftop for sunbathing and pool was amazing. Very nice green nature around! Everyone was friendly and the apartment was nice and big. Kitchen had everytying we needed. Location was amazing, Fresh Market and cafes near.
Mathieu from Canada (7/10)
The name of the place to stay was not the same as the one on booking we had go arround for a minute to find the appartement
Florian from Germany (7/10)
Good value for money since we just stayed there for one night and it was $64.
The whole hotel seems pretty nice and the staff was very hospitable. Communication through booking.com chat was quick.
Apartment was clean and spacious.
Kitchen is OK equipped but it was great to have a working fridge 🙂
For us everything worked.Christina from United Kingdom (9/10)
Clean room with all one needs at a great price
Jayde from United Kingdom (7/10)
great location, and the roof pool is great
Helen from Canada (8/10)
The room is well decorated and has everything you need! The parking is on the street, watched by security guard. Only issue is the communication when checking in as we weren’t provided with apartment number and code but the security guard was very helpful and was able to whatsapp call the host. Adrian, who was the listed host, was also quick to respond we told him this and offered an hour at local spa- we just didn’t have time to check it out.
Robert from Costa Rica (8/10)
It was clean, cozy, nice pool.
Mariana from Portugal (8/10)
Super comfortable, nice decoration and all you need! Best that it seems on the photos.
Anja from Slovenia (7/10)
Pool
Aleksander from Poland (7/10)
Large bed, kitchen and balcony.
Facilities
Bedroom:
- Linen
- Wardrobe or closet
Kitchen:
- Coffee machine
- Stovetop
- Kitchenware
- Electric kettle
- Microwave
- Refrigerator
Parking:
- Street parking
Bathroom:
- Toilet paper
- Towels
- Towels/sheets (extra fee)
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Outdoors:
- Outdoor furniture
- Outdoor dining area
- Sun terrace
- BBQ facilities
- Balcony
- Terrace
- Garden
Wellness:
- Sun loungers or beach chairs
Transport:
- Bicycle rental
Living Area:
- Dining area
- Seating Area
Food & Drink:
- Tea/Coffee maker
Accessibility:
- Upper floors accessible by elevator
Miscellaneous:
- Air conditioning
- Lift
- Family rooms
- Non-smoking rooms
Outdoor & View:
- View
Room Amenities:
- Socket near the bed
- Mosquito net
- Tile/marble floor
- Private entrance
- Fan
- Ironing facilities
- Iron
Languages spoken:
- English
- Spanish
Cleaning services:
- Laundry
Safety & security:
- 24-hour security
- Safety deposit box
Media & Technology:
- Streaming service (like Netflix)
- Flat-screen TV
- TV
Reception services:
- Concierge service
Outdoor swimming pool Free!:
- Open all year
- Pool is on rooftop
- Infinity pool
- Pool with view
- Pool/beach towels
- Sun loungers or beach chairs


Rules
Pets:
- Pets are not allowed.
Smoking:
- Smoking is not allowed.
Check-in:
- From 15:00 to 00:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 11:00
No age restriction:
- There is no age requirement for check-in
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Free WiFi:
Facilities:
Cleanliness:
Value for money:
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