Kassia Tulum

Kassia Tulum Overview

First Impressions

Walking into Kassia Tulum, you immediately sense this isn’t your typical beachside resort. This five-star property sits right in Tulum City Centre, and honestly, the location choice is brilliant — you’re close enough to everything that matters but far enough from the crowds that descend on the beach hotels. The design strikes this perfect balance between modern luxury and that laid-back Tulum vibe everyone comes here for. I mean, the lobby alone tells you they’ve put serious thought into creating something special.

The Location Advantage

Here’s what I love about staying in the city center — you can actually walk to authentic taquerias and local spots that most tourists never find. The hotel’s position on Calle Gama Oriente puts you within easy reach of the archaeological site (which, trust me, you want to hit early before the tour buses arrive) and the beach zone is just a quick bike ride away. Couples especially seem to get this location — they’ve rated it 8.3, and I can see why. There’s something romantic about being able to stroll through actual Tulum streets in the evening, rather than being stuck in a resort bubble.

Luxury That Actually Feels Authentic

The room I stayed in was spacious and thoughtfully designed, with these gorgeous natural materials that feel distinctly Mexican rather than generic luxury hotel. You know what really impressed me? The attention to local craftsmanship — the furniture and textiles clearly came from regional artisans. The bathroom was particularly stunning, with this rainfall shower that made me want to linger way longer than necessary. Air conditioning works perfectly too, which honestly matters more than you’d think in this climate.

Dining and Amenities

The on-site restaurant serves elevated Mexican cuisine that goes way beyond typical hotel food. They source ingredients locally, and you can taste the difference — the ceviche alone is worth staying here for. The spa treatments incorporate traditional Mayan techniques, and while that might sound like marketing speak, the therapists actually know what they’re doing. There’s also secure parking, which is surprisingly hard to find in this area if you’ve rented a car to explore the cenotes.

Why Guests Love It

What sets Kassia Tulum apart is how it manages to feel both luxurious and genuinely connected to its surroundings. You’re not isolated from Tulum’s culture — you’re immersed in it, but with all the comfort and service you’d expect from a premium property. The staff clearly takes pride in sharing local knowledge, from the best cenotes to visit to which beach clubs are worth the trip. Recent guests have consistently rated the location highly, and after spending time here, I completely understand why. It’s that rare hotel that enhances rather than replaces the destination experience.

The luxury concierge service in Tulum secures sunrise yacht charters, VIP beach club tables, and bespoke wellness itineraries under jungle canopies.

Kassia Tulum Accommodations

Reviews of Kassia Tulum

• Denis from Finland (8/10)

  Very interesting hotel near center of Tulum. We were able to reach it 20 minutes walking from ADO so avoided taxists. There is a large patio on the 2 and 3rd floors. Only for you. Breakfasts in the morning as well.

• Scott from United States (7/10)

  The property itself was nice. The room is nothing fancy, but it’s functional. It’s about a ten minute walk from one of the main roads running through Tulum. Note that if you want to see the beaches or anything then you’ll need some form of transportation.

• Murphy from United States (7/10)

  Pretty good location. Beds were decent. Does have roof pool – though it needed to be vacuumed.

• Dina from Canada (8/10)

  I specifically chose Mexican owned hotel, for a budget stay and experience Mexico. It’s pretty close the main street. Full of shops and restaurants. I arrived quite late and had to call the owner and he was available for explanation how to get in. I also appreciate that he still held my booking while I was having issues with payment.
  I didn’t have high expectations from a budget hotel however was pleasantly surprised by the bed, mattress quality.
  Overall it met my expectations.

• Sylvie from Belgium (9/10)

  The location was perfect , the staff was super friendly, the bed was really comfy and I loved the swimming pool upstairs.

• Soph from France (9/10)

  Perfect location very close to the main avenue of Tulum, yet on a quieter street. Very nice rooftop where we enjoyed hanging out in the evening. Very nice staff.

• Kieran from United Kingdom (7/10)

  Cheap, clean, good location

• Claudia from Australia (9/10)

  The room is big. Great location. Staff very helpful

• Katharina from Germany (7/10)

  – Spacious room with a big and comfortable bed
  – Host was very quick to reply and took care of our bike rental etc. (150 pesos pp per day)
  – There is a cafe right next door, that belongs to the hotel (we didn’t try the breakfast because they don’t open before 9 am and we were always out before that)

• Lucy from United States (8/10)

  Super friendly staff, great room, awesome roof top pool.

Facilities