

Hotel Description
Nestled amidst the lush, tropical landscapes of Tulum, Mexico, the Kimpton Aluna Resort is a captivating oasis that seamlessly blends modern luxury with the enchanting charm of its surroundings. As part of the prestigious IHG Hotel group, this 5-star resort offers an unparalleled experience, earning a remarkable Scored 8.2 rating from discerning travelers.
Situated in the heart of the Zama district, the Kimpton Aluna Resort is a true haven of tranquility, just a stone’s throw away from the sparkling turquoise waters of the Caribbean Sea. The resort’s thoughtfully designed architecture pays homage to the rich cultural heritage of the Mayan civilization, with natural materials and earthy tones creating a harmonious blend of contemporary elegance and traditional craftsmanship.
Upon arrival, guests are greeted by a serene, open-air lobby that sets the tone for the entire resort experience. Meticulously landscaped gardens and meandering pathways lead to the resort’s 86 luxurious guest rooms and suites, each offering a private balcony or terrace with breathtaking views of the surrounding tropical landscape or the shimmering pool below.
The accommodations at the Kimpton Aluna Resort are a study in understated sophistication. Ranging from spacious studio suites to opulent one- and two-bedroom villas, each room is a sanctuary of comfort and relaxation. Featuring plush bedding, high-end furnishings, and state-of-the-art amenities, the guest rooms are designed to cater to the needs of the most discerning travelers.
Complementing the exquisite accommodations is the resort’s exceptional dining experience. The Aluna Restaurant, helmed by a team of talented chefs, offers an innovative and locally-inspired menu that celebrates the rich culinary traditions of the Yucatan Peninsula. Guests can savor freshly caught seafood, artisanal cocktails, and a diverse selection of international and Mexican-inspired dishes while taking in the breathtaking views of the resort’s lush gardens and shimmering pools.
But the true essence of the Kimpton Aluna Resort lies in its commitment to wellness and relaxation. The resort’s expansive spa, nestled amidst the peaceful gardens, offers a curated menu of revitalizing treatments, from traditional Mayan-inspired rituals to cutting-edge therapeutic massages and facials. Guests can also indulge in the resort’s multiple swimming pools, including a magnificent infinity pool that seemingly merges with the horizon, providing the perfect setting for a refreshing dip or a leisurely swim.
For those seeking adventure and exploration, the Kimpton Aluna Resort is ideally situated to provide easy access to the region’s most captivating natural and cultural attractions. Guests can venture out to discover the ancient Mayan ruins of Tulum, snorkel in the crystalline cenotes, or embark on a guided tour of the lush, biodiverse Sian Ka’an Biosphere Reserve, a UNESCO World Heritage Site.
Throughout their stay, guests of the Kimpton Aluna Resort will be treated to the exceptional service and attention to detail that has become the hallmark of the IHG Hotel group. From the friendly and knowledgeable concierge staff to the dedicated housekeeping team, every aspect of the guest experience is designed to exceed expectations and create lasting memories.
Whether you’re seeking a romantic getaway, a family vacation, or a luxurious retreat, the Kimpton Aluna Resort Tulum, an IHG Hotel, offers an unparalleled experience that seamlessly blends modern sophistication with the enchanting allure of the Yucatan Peninsula. With its impeccable amenities, world-class dining, and unrivaled commitment to guest satisfaction, this 5-star resort is the ultimate destination for those in search of an unforgettable escape.
Rooms
- Essential King Room with Balcony with 1 extra-large double bed and 1 sofa bed for 3 adults
- Premium Queen Room with Balcony – Non-Smoking with 2 large double beds for 3 adults
- Essential King Room with 1 extra-large double bed and 1 sofa bed for 3 adults
- One-Bedroom King Suite with 1 extra-large double bed for 2 adults
- Standard Room with 1 large double bed for 2 adults
- Essential Queen Room with Two Queen Beds with 2 large double beds for 3 adults
- Essential Queen Room with Two Queen Beds Mobility Accessible – Non-Smoking with 2 large double beds for 3 adults
- One-Bedroom King Suite with Balcony 2 with 1 extra-large double bed for 2 adults


Reviews
Annalyn from United States (9/10)
We loved the warm friendly staff! The rooftop pool and cabana was great! We enjoyed some of the complimentary activities like happy hour and yoga. The breakfast buffet was so worth adding to our reservation. A great variety of foods and beverages to choose from! The location was great. Near the Main Street but far enough where it was not loud during the day or evenings.
Amadi from United States (9/10)
Clean and friendly people
And also the breakfast was awesomeLone from United States (9/10)
The staff was lovely. The pool area was good. I enjoyed the breakfast. The room was very good sized and well appointed. The wifi worked well. The shower area was especially lovely.
Jessica from Canada (9/10)
Room was clean and comfortable; staff were always friendly and helpful. Breakfast had a good variety, including hot food. Overall ambiance was warm and inviting.
Lee from United States (9/10)
The ease of getting around the property, the staff, and the food.
Hugh from United Kingdom (9/10)
The hotel itself is very nice, just like the photos and the staff were lovely. The food was also very good. The rain was extremely heavy one of the days so the top resteraunt was closed but they opened the downstairs late instead (the food was actually even better). You get plenty of space and rental bikes – town is walkable but I wouldn't try walk to the beach
Folasade from United Kingdom (8/10)
The hotel has a lovely aesthetic, a decent breakfast and quite good amenities. You can rent bikes for free to get around. The rooms are really spacious, each with its own lovely seating area. The staff is friendly. There are two pools – one next to the breakfast area on the ground floor and a rooftop pool for adults. The WiFi is good!
Russell from United States (8/10)
Comfortable room, good AC, comfortable bed, pillows, linen. Clean throughout the resort, nice to have towels on pool chairs, very good nd bountiful breakfast, Edwardo was very helpful, front staff member who was in charge of bikes was very helpful, bike worked well, nice happy hour on rooftop deck, nice balcony overlooking pool, good location.
Izu from United Kingdom (8/10)
Good location and kind staff. Excellent swimming pools, price per night rate and not too busy
Hannah from United Kingdom (8/10)
Fantastic hotel, beautifully kept and maintained. lovely pool areas with friendly & attentive staff
Facilities
View:
- Pool view
- Garden view
- View
Bedroom:
- Linen
- Wardrobe or closet
- Alarm clock
General:
- Pet bowls
- Pet basket
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Tile/marble floor
- Private entrance
- Laptop safe
- Packed lunches
- Lift
- Fan
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Wake up service/Alarm clock
- Room service
Parking:
- Street parking
- Accessible parking
Bathroom:
- Toilet paper
- Towels
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Outdoors:
- Outdoor furniture
- Sun terrace
- Patio
- Balcony
- Terrace
- Garden
Wellness:
- Yoga classes
- Fitness
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Spa facilities
- Body scrub
- Body treatments
- Facial treatments
- Beauty Services
- Sun umbrellas
- Sun loungers or beach chairs
- Massage
- Spa and wellness centre
- Fitness centre
Activities:
- Bicycle rental
- Cooking class
- Happy hour
- Bike tours
- Temporary art galleries
- Snorkelling
- Cycling
Living Area:
- Seating Area
Food & Drink:
- Fruits
- Wine/champagne
- Kid-friendly buffet
- Kid meals
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
Accessibility:
- Lower bathroom sink
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
Room Amenities:
- Socket near the bed
- Clothes rack
2 swimming pools:
- Opening times
- Open all year
- All ages welcome
- Shallow end
- Pool/beach towels
- Pool bar
- Sun loungers or beach chairs
- Opening times
- Open all year
- Adult only
- Pool is on rooftop
- Pool with view
- Shallow end
- Pool/beach towels
- Sun loungers or beach chairs
- Sun umbrellas
Languages spoken:
- English
- Spanish
Cleaning services:
- Daily housekeeping
- Trouser press
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
Media & Technology:
- iPod dock
- Flat-screen TV
- Cable channels
- Satellite channels
- Radio
- Telephone
- TV
Reception services:
- Invoice provided
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Tour desk
- 24-hour front desk
Business facilities:
- Fax/photocopying
- Business centre
- Meeting/banquet facilities


Rules
Pets:
- Free! Pets are allowed. No extra charges.
Check-in:
- From 15:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 12:00
No age restriction:
- There is no age requirement for check-in
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Free WiFi:
Facilities:
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Value for money:
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