Aldea Zama, 77760 Tulum, Mexico
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Image 1 of Lumina at LOSANTOS Tulum
Image 2 of Lumina at LOSANTOS Tulum

Hotel Description

Welcome to Lumina at LOSANTOS Tulum, a captivating oasis nestled in the heart of Aldea Zama, Tulum, Mexico. This enchanting hotel has earned a remarkable Scored 8.9 8.9 rating, promising an unforgettable experience for discerning travelers.

Situated within the vibrant Aldea Zama community, Lumina at LOSANTOS Tulum offers a harmonious blend of modern luxury and the timeless allure of the Yucatán Peninsula. From the moment you step into the serene lobby, you’ll be enveloped in a sense of tranquility and sophistication that sets the tone for your stay.

The hotel’s architecture seamlessly integrates with the surrounding natural beauty, creating a sanctuary where you can immerse yourself in the essence of Tulum. Each of the meticulously designed guest rooms and suites exudes a refined elegance, boasting plush furnishings, high-end amenities, and private balconies or terraces that offer captivating views of the lush gardens or the shimmering pools.

One of the standout features of Lumina at LOSANTOS Tulum is its commitment to sustainable and eco-friendly practices. The hotel has been thoughtfully designed to minimize its environmental impact, using locally sourced materials and implementing energy-efficient technologies throughout. This dedication to sustainability is a reflection of the hotel’s deep respect for the surrounding natural wonders and its desire to preserve the delicate balance of the Tulum ecosystem.

The hotel’s extensive array of amenities caters to the diverse needs of its guests. Indulge in a rejuvenating spa treatment, where skilled practitioners blend ancient Mayan traditions with modern wellness techniques to help you achieve a state of profound relaxation. Explore the resort’s sparkling pools, where you can lounge in the sun or enjoy a refreshing dip, surrounded by lush tropical vegetation and the soothing sounds of nature.

Culinary enthusiasts will be delighted by the exceptional dining experiences offered at Lumina at LOSANTOS Tulum. The on-site restaurants showcase the vibrant flavors of the region, with menus that celebrate the rich culinary heritage of Tulum and the Yucatán. Savor locally sourced, organic ingredients and innovative dishes that seamlessly blend traditional Mexican flavors with contemporary culinary influences.

Beyond the hotel’s boundaries, guests will find a wealth of opportunities to immerse themselves in the captivating culture and natural beauty of Tulum. Explore the ancient Mayan ruins, discover the breathtaking cenotes (natural swimming holes), and venture into the lush jungle landscapes that have made this destination a favorite among eco-conscious travelers.

Whether you’re seeking a romantic getaway, a family-friendly vacation, or a wellness-focused retreat, Lumina at LOSANTOS Tulum offers a transformative experience that will leave a lasting impression. With its unparalleled commitment to luxury, sustainability, and the preservation of the Tulum region, this hotel is a true gem in the heart of one of Mexico’s most enchanting destinations.

Rooms

  • Two Bedroom Penthouse with Private Pool with 2 × 1 extra-large double bed for 4 adults, 3 children
  • Two Bedroom Penthouse with Private Pool with 2 × 1 extra-large double bed for 4 adults, 3 children
  • Two Bedroom Apartment with Private Pool with 1 extra-large double bed and 2 single beds for 4 adults, 3 children
  • Three Bedroom Penthouse with Private Pool with 3 × 1 extra-large double bed for 6 adults, 5 children
  • Apartment with Terrace (No Private Pool) with 1 extra-large double bed for 2 adults, 1 child
  • Three-Bedroom Apartment with 2 × 1 extra-large double bed, 2 single beds and 1 large double bed for 8 adults, 7 children
  • Apartment with Balcony with 1 extra-large double bed for 2 adults, 1 child
  • One-Bedroom Apartment with 1 extra-large double bed for 2 adults, 1 child
  • Two-Bedroom Apartment with 2 × 1 extra-large double bed for 4 adults, 3 children
  • Two-Bedroom Apartment with 2 × 1 extra-large double bed for 4 adults, 3 children
  • One-Bedroom Apartment with 1 extra-large double bed for 2 adults, 1 child
  • Two-Bedroom Apartment with 1 extra-large double bed and 3 single beds for 5 adults, 4 children
Image 3 of Lumina at LOSANTOS Tulum
Image 4 of Lumina at LOSANTOS Tulum

Reviews

  • Wojciech from Poland (9/10)

    Modern, clean, spacious. Great place to stay with family and friends. Nice surrounding area and incredible pool. Super high standard. All that you need to spend good time! Well equipped kitchen too.

  • Jeanine from Norway (8/10)

    The apartment was very spacious with everything you need. It was beautifully decorated with an eye for the details. We felt at home right away. The location is good in a quite place next to the jungle. We rented a scooter to have more flexibility. Would recommend!

  • Kirton from United States (8/10)

    It was beautiful, very calming

  • Beya from France (8/10)

    The apartment was very nice, spacious and well equipped. The location was also great for us as we had a car to go around Tulum. It really felt like home away from home.

    It was also great to have access to a gym and shared swimming pool is of a very nice size.

  • Brian from Germany (9/10)

    The apartment itself was modern and very comfortable. All appliances seemed quite new and were in perfect working order. The apartment was also well appointed with kitchen utensils, dishes, glasses, etc. The big-screen TV is there for use in streaming using your own personal streaming account(s). There were no regular TV channels available in our apartment.
    The jungle area leading to the swimming pool area and also the swimming pool area in general were very nice, clean and well-kept. Entrance to the apartment was via keycode provided to us 48 hours before check-in.

    The location is on the edge of Tulum but on the "jungle" side. Aside from some minor construction noise, it is very quiet. We rented bicycles for trips to the beach and Tulum restaurants. I would probably rent a car next time.
    Since this is an apartment and not a hotel, any requests or issues are reported to an on-line "concierge" team whose actual physical location is not known. Contact is via text message/WhatsApp or the Booking.com messenger, for example. Responses to our requests were quite prompt, e.g. for a clogged toilet, learning the location of the garbage containers, etc.

    The electricity went out one day for about 2-3 hours. The entire complex was affected. Normally we may not have even noticed this, but since were were not feeling so well for a few days and were bound to the restroom, it was not so pleasant. This is not under the control of the apartment owners, however, so no minus points here. I have no idea how often this happens. In our 11 day stay, we only noticed it this one time.

    In general, we were very satisfied and can recommend this property.

  • Daniel from Canada (9/10)

    The appartment is exactly like in the pictures! The pool area is amazing! You can walk for 5-10 minutes to go to a grocery store, little restaurants, pharmacy. The big grocery store (Chedraui) is 25 min walk or 4 minute cab ride for 200$ pesos. Yes taxis are a rip off in Tulum due to the Taxi syndicate. Beach is a 30 min walk or 5 minute car ride.
    The AC’s were a big plus. Appartment has everything for you to cook if you need or want to! All in all, our stay was great! Spent most of our day in the pool!

    We took a cab to go to the ADO bus station for 250$ Pesos on our departure. 10 minute ride.

  • Nicole from Austria (9/10)

    It was noisy during the day, but that was no problem for us.

  • Claudia from United States (9/10)

    Property was stunning. Everything you need is there. Swimming pool is so beautiful and the water was amazing.

  • Angy😁 from Curaçao (8/10)

    Location an cleanliness

  • Jessica from United States (9/10)

    The home was beautiful and felt safe with someone always at the front gate

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

Kitchen:

  • Children’s high chair
  • Dining table
  • Coffee machine
  • Stovetop
  • Oven
  • Kitchenware
  • Kitchen
  • Microwave
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • Terrace
  • Garden

Wellness:

  • Sun umbrellas
  • Sun loungers or beach chairs
  • Solarium
  • Fitness centre

Transport:

  • Bicycle rental
  • Shuttle service

Activities:

  • Tennis equipment

Living Area:

  • Dining area
  • Sofa
  • Seating Area

Food & Drink:

  • Grocery deliveries
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by elevator

Miscellaneous:

  • Air conditioning
  • Non-smoking throughout
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Outdoor & View:

  • Inner courtyard view
  • View

Room Amenities:

  • Socket near the bed
  • Tile/marble floor
  • Private entrance
  • Iron

Languages spoken:

  • English
  • Spanish

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Carbon monoxide detector
  • Safety deposit box

Media & Technology:

  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Express check-in/check-out

Outdoor swimming pool Free!:

  • Open all year
  • All ages welcome
  • Pool with view
  • Shallow end
  • Sun loungers or beach chairs
  • Sun umbrellas
Image 5 of Lumina at LOSANTOS Tulum
Image 6 of Lumina at LOSANTOS Tulum

Rules

Pets:

  • Pets are not allowed.

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 16:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.8

Comfort:

9.5

Location:

8.1

Free WiFi:

9.0

Facilities:

9.2

Cleanliness:

9.5

Value for money:

9.2

Send Us a Message

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