Fraccionamiento Tankah, 77780 Tulum, Mexico
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Hotel Description

Nestled in the heart of the Riviera Maya, Mereva Tulum is a captivating oasis that combines the allure of Mexico’s rich cultural heritage with the tranquility of its breathtaking natural landscapes. Situated in the idyllic Fraccionamiento Tankah, just a stone’s throw away from the vibrant town of Tulum, this 4-star hotel offers guests an unparalleled experience that seamlessly blends luxury, sustainability, and the essence of Mayan elegance.

As you step through the hotel’s grand entrance, you are immediately transported to a world of understated sophistication and authentic Mexican charm. The architecture, inspired by the region’s iconic Mayan structures, seamlessly integrates with the lush, verdant surroundings, creating a harmonious and serene ambiance that sets the tone for your stay.

The hotel’s 125 guest rooms and suites are meticulously designed to provide the ultimate in comfort and relaxation. Each accommodation features a unique blend of contemporary amenities and traditional Mayan-inspired decor, ensuring a truly immersive experience. Plush bedding, modern bathrooms, and private balconies or terraces offer guests the perfect haven to unwind and soak in the breathtaking views of the Caribbean Sea or the hotel’s lush gardens.

One of the standout features of Mereva Tulum is its commitment to sustainability and eco-consciousness. The hotel has earned a reputation for its responsible approach to tourism, incorporating environmentally friendly practices throughout its operations. From the use of renewable energy sources to the careful management of water resources, Mereva Tulum demonstrates its dedication to preserving the delicate ecosystem of the Riviera Maya.

Culinary enthusiasts will be delighted by the hotel’s exceptional dining options, which showcase the rich flavors and vibrant traditions of Mexican cuisine. The on-site restaurants, helmed by renowned chefs, offer a diverse array of dishes that celebrate local, organic produce and time-honored cooking techniques. Whether you’re indulging in a sumptuous breakfast, savoring a locally-inspired lunch, or enjoying a candlelit dinner under the stars, the culinary experience at Mereva Tulum will tantalize your taste buds and leave you craving more.

For those seeking relaxation and rejuvenation, the hotel’s state-of-the-art spa is a true oasis of tranquility. Offering a range of holistic treatments and wellness experiences, the spa invites guests to indulge in the ancient healing traditions of the Mayan culture. From soothing massages to rejuvenating facials, the skilled therapists at Mereva Tulum will guide you on a journey of self-discovery and personal transformation.

Beyond the hotel’s luxurious amenities, Mereva Tulum provides guests with exclusive access to a wealth of outdoor activities and cultural experiences. Explore the nearby Mayan ruins, dive into the crystal-clear cenotes, or embark on a guided tour of the vibrant town of Tulum. The hotel’s knowledgeable concierge team is on hand to curate personalized itineraries, ensuring that every guest can immerse themselves in the rich tapestry of Mayan heritage and the natural wonders of the region.

With its exceptional service, world-class facilities, and unwavering commitment to sustainability, Mereva Tulum has earned a well-deserved reputation as one of the premier hotels in the Riviera Maya. Awarded a coveted score of 8.6 by guests, this 4-star oasis is the perfect destination for travelers seeking a luxurious, eco-conscious, and culturally enriching escape.

Whether you’re seeking a romantic getaway, a family vacation, or a rejuvenating wellness retreat, Mereva Tulum offers a truly unforgettable experience that seamlessly blends the best of Mexican hospitality, Mayan heritage, and the breathtaking natural beauty of the Riviera Maya. Prepare to be captivated by the magic of Mereva Tulum, where every moment is a testament to the beauty and wonder of this enchanting corner of the world.

Rooms

  • Junior Suite BeachFront with 1 extra-large double bed and 1 sofa bed for 3 adults, 1 child
  • Superior Beach Front with 1 extra-large double bed for 2 adults
  • Garden View Room with 1 extra-large double bed for 3 adults, 1 child
  • Master Suite Beach Front with Plunge Pool with 1 double bed and 1 extra-large double bed for 4 adults, 2 children
  • Parcial Ocean View Room with 1 extra-large double bed for 3 adults, 1 child
  • Double Room Suite Garden View with 1 extra-large double bed and 2 large double beds for 6 adults, 2 children
  • King Room with Sea View with 1 extra-large double bed for 2 adults
  • Rooftop Beach Front Suite with 1 extra-large double bed and 1 sofa bed for 3 adults, 1 child
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Reviews

  • Lisa from Canada (9/10)

    Everything was perfect. I felt safe. After my 1 week stay, I felt like family. Betty at reception greeted me with open arms. After the first day the staff and I were on a first name basis. I was greeted each morning with a smile and my coffee just the way I like it. The sea bass is amazing, cooked perfectly each and every time by Angie. Thank you to Oscar, Luis, Juan and Aaron who went out of their way to ensure I had everything I needed. I give Mereva Tulum a 10/10 and promise I will be back.

  • Masum from United States (9/10)

    Our recent stay at this hotel was truly exceptional. Everything went smoothly, and it made our visit memorable. The hotel's location, close to the beach, provided stunning views right from our room. The room was perfect for a couple— spacious, impeccably clean, and comfortable.

    While the breakfast was tasty, the variety was somewhat limited, and the policy of allowing only one serving per guest, despite breakfast being included in the room rate, was a minor drawback. However, the highlight of our dining experience was undoubtedly the exceptional service from the hotel’s chef, Carlos.

    Carlos went above and beyond to accommodate our dietary preferences by arranging halal meat for us, which greatly enhanced our dining experience. His willingness to cater to our needs exceeded our expectations, and we can’t express enough appreciation for his thoughtfulness. He truly is a rockstar in his role.

    Additionally, the waitstaff during both breakfast and dinner was exceptional. They were consistently friendly, attentive, and ensured that we were comfortable and well taken care of. Their warm smiles and positive attitude truly made us feel welcome and added a special touch to our stay.

    I highly recommend this hotel to my family, friends, and anyone looking for a wonderful experience, especially with such outstanding service from the staff. They won our hearts, and we will certainly return in the future.

  • Mary from United Kingdom (9/10)

    Amazing location off the beaten track. Gorgeous view and great rooms. Terrible road to get there!

  • Mbv from United States (9/10)

    Our stay at Mereva Tulum was wonderful. The hotel is nestled in a peaceful location north of Tulum, close to a cenote. The cleanliness was impeccable, and the breakfast each morning was fantastic, thanks to Aaron’s great service. The entire staff was very friendly, especially Dalia, who went out of her way to make our stay pleasant. The room was spacious with a gorgeous bathroom and all the necessary amenities. There were two pools which we enjoyed since the ocean had a lot of sargassum most days. Jose Luis, our waiter at the restaurant, made a significant difference every day with his warm smile and engaging stories.

  • Denise from United States (9/10)

    The rooms were very clean and nice, great staff always willing to help with any questions, a nice place away from all the crowds. Always enjoyed the free breakfast that was included with the stay.

  • Nancy from United States (9/10)

    Breakfasts Were phenomenal. Excellent choices and open until 11.

  • Leslie from United States (9/10)

    We loved everything about this boutique hotel. It's beautiful, quaint, safely tucked away yet close to Tulum. If you're looking for a quiet, calm atmosphere this is it. At times we felt like we had the place to ourselves. The nearby hotels each had wonderful restaurants for variety but ours was great too and included free breakfast. There's a small cenote on the road run by locals which brought a little traffic in but nothing crazy. There's a little bodega across from the cenote which we found super helpful to grab snacks, extra waters, etc. I read a ton of reviews before deciding and people mentioned the beds being comfortable and they ARE!! The last place we stayed had rock hard beds which just ruins your whole trip imo. Loved Mereva and would go back in a heart beat. It's not all inclusive so you'll spend more on food but we knew that and prefer this experience to an all inclusive. It's quiet, and beautiful and clean. It's located in a bay that is shallow enough to stand up in but rocky, so bring swim shoes. Cool docks that go out into the water with hammocks to relax in and kayaks, paddle boards, snorkeling gear to use, although we saw no aquatic life besides a few small fish. We did book massages at the sister hotel Nereva (sp?) and it was great too.

  • Julia from United Kingdom (9/10)

    Lovely boutique hotel.
    We had a beautiful room overlooking the sea.
    Front of house staff lovely.
    Great location, but far from Tulum town. Taxis are expensive (around 500pesos one way)

  • Leah from Canada (9/10)

    Beautiful location, very clean, great food

  • Surbhi from United States (8/10)

    Good breakfast

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Shuttle service
  • Minimarket on site
  • Shared lounge/T V area
  • Air conditioning
  • Non-smoking throughout
  • Mosquito net
  • Wake-up service
  • Tile/marble floor
  • Soundproofing
  • Private entrance
  • Car hire
  • Packed lunches
  • Fan
  • Family rooms
  • Non-smoking rooms
  • Room service

Kitchen:

  • Coffee machine

Parking:

  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Private beach area
  • Terrace
  • Garden

Wellness:

  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa facilities
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Massage
  • Spa and wellness centre
  • Fitness centre

Transport:

  • Public transport tickets

Activities:

  • Bicycle rental
  • Live sport events (broadcast)
  • Live music/performance
  • Beach
  • Water sport facilities on site
  • Snorkelling
  • Diving
  • Cycling
  • Canoeing
  • Children’s playground
  • Fishing
  • Golf course (within 3 km)

Living Area:

  • Desk

Food & Drink:

  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Room Amenities:

  • Socket near the bed

2 swimming pools:

  • Opening times
  • Open all year
  • All ages welcome
  • Pool with view
  • Swimming pool toys
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Opening times
  • Open all year
  • All ages welcome
  • Heated pool
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs

Languages spoken:

  • English
  • Spanish
  • French

Cleaning services:

  • Daily housekeeping

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Business facilities:

  • Fax/photocopying

Great for your stay:

  • Parking
  • Restaurant
  • Private bathroom
  • Spa and wellness centre
  • Air conditioning
  • Free WiFi
  • Free parking
  • Fitness centre
  • Flat-screen TV
  • Family rooms

Entertainment and family services:

  • Kids’ outdoor play equipment
  • Board games/puzzles
  • Board games/puzzles
  • Babysitting/child services
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Rules

Pets:

  • Pets are not allowed.

Check-in:

  • From 15:00 to 21:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • From 07:00 to 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.2

Comfort:

9.1

Location:

8.1

Free WiFi:

8.6

Facilities:

8.8

Cleanliness:

9.1

Value for money:

8.0

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