

Hotel Description
Nestled in the heart of the Riviera Maya, Naala Tulum is a captivating oasis that seamlessly blends the natural beauty of the Yucatan Peninsula with the epitome of luxury and comfort. Located at Av. Cobá Sur, Región 014, Súper manzana 001, manzana 004, Lote 001, Zama, 77760 Tulum, Mexico, this exquisite hotel has earned a well-deserved rating of 8.5/8.5 and 4 stars, making it a premier destination for discerning travelers seeking an unforgettable experience.
As you step into the grand lobby, you are immediately enveloped in a sense of tranquility and elegance. The design of the hotel is a harmonious fusion of traditional Mayan architecture and modern sophistication, creating an ambiance that is both culturally authentic and visually stunning. The soaring ceilings, intricately carved columns, and carefully curated artwork evoke a sense of timeless grandeur, transporting you to a world where the past and present coexist in perfect harmony.
The guest rooms at Naala Tulum are true havens of relaxation and indulgence. Each room is meticulously designed to offer the ultimate in comfort and luxury, with plush bedding, high-end furnishings, and state-of-the-art amenities. Boasting stunning views of the lush tropical gardens or the sparkling turquoise waters of the Caribbean Sea, these spacious sanctuaries provide the perfect backdrop for a truly rejuvenating stay.
One of the standout features of Naala Tulum is its commitment to sustainability and eco-consciousness. The hotel’s dedication to preserving the natural beauty of its surroundings is evident in its thoughtful design and environmentally-friendly practices. From the use of locally sourced materials to the implementation of energy-efficient systems, every aspect of the hotel’s operations is carefully considered to minimize its carbon footprint and ensure the preservation of the delicate ecosystem.
Dining at Naala Tulum is an experience in itself, as the hotel’s culinary team has curated a menu that celebrates the rich flavors and traditions of the Yucatan region. The on-site restaurants offer a tantalizing array of local and international cuisine, expertly prepared using the freshest ingredients sourced from nearby farms and artisanal producers. Whether you’re enjoying a leisurely breakfast overlooking the pool, savoring a gourmet dinner under the stars, or indulging in a craft cocktail at the bar, every meal is a testament to the hotel’s commitment to culinary excellence.
Beyond the exceptional dining and accommodation offerings, Naala Tulum also boasts an impressive array of recreational and wellness facilities. The expansive outdoor pool area, complete with swim-up bars and private cabanas, is the perfect place to unwind and soak up the sun. For those seeking a more active experience, the hotel’s state-of-the-art fitness center and variety of water sports and land-based activities cater to every type of traveler. The on-site spa, meanwhile, offers a range of rejuvenating treatments and therapies, providing the ultimate sanctuary for mind, body, and soul.
One of the true highlights of a stay at Naala Tulum is the hotel’s proximity to the stunning natural wonders of the Riviera Maya. Guests can easily explore the nearby Mayan ruins, venture into the lush jungle, or discover the region’s breathtaking cenotes, creating unforgettable memories of their time in this captivating corner of the world.
Whether you’re seeking a romantic getaway, a family-friendly vacation, or a wellness-focused retreat, Naala Tulum offers an unparalleled experience that will leave a lasting impression. With its exceptional service, world-class amenities, and unwavering commitment to sustainability, this hotel truly sets the standard for luxury and hospitality in the Yucatan Peninsula.
Rooms
- Deluxe King Room with 1 extra-large double bed for 2 adults, 1 child
- Deluxe Quadruple Room with 2 double beds for 4 adults, 3 children
- Two-Bedroom Apartment with 2 double beds and 1 extra-large double bed for 6 adults, 4 children
- King Room with Terrace with 1 extra-large double bed for 2 adults, 1 child
- Twin Room with Terrace with 2 double beds for 4 adults, 3 children
- Standard King Room with 2 double beds and 1 extra-large double bed for 4 adults


Reviews
Aideen from Ireland (9/10)
Roof top pool and bar service very good. Would recommend staying here good location walking distance into centre
Edgar from Belize (9/10)
Great location, the room was perfect, hot and cold water in the bathroom, very nice setup in the lobby.
Sam from New Zealand (9/10)
The room was comfortable and had everything we needed, the rooftop terrace and pool area were amazing, the staff were super helpful and the breakfast was excellent. Highly recommend! Great value for money.
Lashonda from United States (9/10)
I loved that the hotel wasn’t to far from everything. You also get a lot for such a low price. The hotel was beautiful and the staff was friendly. I will be coming back. The only low was the food not enough variety and the quality of food was not amazing but it’s a lot of restaurants walking distance so try there. I give this hotel a 8/10.
Tanisha from Australia (9/10)
Loved the vibe here! Staff were extremely welcoming and attentive which was so nice. The food was amazing on the roof by the pool was probably our favourite meal while in Tulúm. The rooms were comfortable.
Bournand from France (7/10)
Clean and modern
Santarella from Canada (9/10)
Great rooms and decorations. The front lobby felt like a jungle without mosquitos! The rooms were comfy and air conditioning was great. The area felt safe and dispute having lots of underground parking, I did not want to pay so left my car parked out front and it was safe. The pool at the rooftop was clean and pleasant, the breakfast was good, and overall the room was comfortable. The sheets did have a humid smell to them, probably due to the air conditioner being left off. Overall a great stay!
Nicolas from France (7/10)
Nice rooms, nice pool area
Rita from Australia (9/10)
Great location, nice furnishings, amazing pool area
Sarah from Ireland (9/10)
The staff were really helpful and friendly. Location felt very safe and was quiet. The pool was nice. They have bikes for rent at a reasonable price.
Facilities
View:
- View
Bedroom:
- Linen
- Wardrobe or closet
- Dressing room
General:
- Shuttle service
- Shared lounge/T V area
- Designated smoking area
- Air conditioning
- Mosquito net
- Wake-up service
- Private entrance
- Car hire
- Packed lunches
- Lift
- Fan
- Family rooms
- Airport shuttle
- Non-smoking rooms
- Wake up service/Alarm clock
- Room service
Parking:
- Parking garage
- Accessible parking
Bathroom:
- Toilet paper
- Towels
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Outdoors:
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Wellness:
- Sun umbrellas
- Sun loungers or beach chairs
- Public Bath
- Solarium
Activities:
- Bicycle rental
Living Area:
- Desk
Food & Drink:
- Wine/champagne
- Kid meals
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
Accessibility:
- Upper floors accessible by stairs only
- Upper floors accessible by elevator
Room Amenities:
- Socket near the bed
- Clothes rack
Languages spoken:
- English
- Spanish
Cleaning services:
- Daily housekeeping
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
Media & Technology:
- Streaming service (like Netflix)
- Flat-screen TV
- Telephone
- TV
Reception services:
- Invoice provided
- Concierge service
- Luggage storage
- Tour desk
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying
- Meeting/banquet facilities
Outdoor swimming pool Free!:
- Opening times
- Open all year
- All ages welcome
- Pool is on rooftop
- Infinity pool
- Pool with view
- Pool/beach towels
- Sun loungers or beach chairs
- Sun umbrellas


Rules
Pets:
- Pets are not allowed.
Check-in:
- From 15:00 to 00:00
Check-out:
- Until 12:00
No age restriction:
- There is no age requirement for check-in
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Free WiFi:
Facilities:
Cleanliness:
Value for money:
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