Aldea Zama, 77760 Tulum, Mexico
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NAJ TULUM Overview

First Impressions

Walking into NAJ TULUM, you immediately sense this isn’t your typical beachside resort. The four-star property sits in Aldea Zama — honestly, one of the smartest locations you could ask for in Tulum. It’s that sweet spot where you’re close enough to everything but far enough from the crowds that can overwhelm the beach zone. The design feels authentically Mexican without being kitschy, which is harder to pull off than you’d think. This boutique property offers a refreshing alternative to larger chain resorts in the area.

The Aldea Zama Advantage

Here’s what makes this location special — you’re actually in a planned community that locals use too, not some isolated tourist bubble. You can walk to proper restaurants and small shops, and the whole area has this emerging neighborhood vibe that feels genuine. The beach clubs are maybe a 10-minute bike ride away, but sometimes it’s nice to return somewhere that doesn’t smell like sunscreen and margaritas 24/7. Plus, there’s parking right on site, which anyone who’s driven around Tulum will tell you is basically gold. The accessibility and authentic local atmosphere set this destination apart.

Your Room and Space

The room I stayed in had this clean, minimalist aesthetic — lots of natural materials and those high ceilings that actually keep things cool. The air conditioning works well, and there’s enough space to spread out your belongings without feeling cramped. What really impressed me was the attention to small details — good lighting for reading, plenty of outlets, and a bathroom that doesn’t make you feel like you’re camping. The beds are genuinely comfortable, not just hotel-acceptable, ensuring restful nights.

Food and Daily Rhythms

The on-site restaurant serves breakfast that’s way better than it needs to be — fresh fruit, proper coffee, and they do this thing with eggs that lingers in memory. You’re not stuck eating there though, which is part of what makes the Aldea Zama location so smart. There are local spots within walking distance where you can grab tacos or groceries if you want to keep things simple some days. The culinary options reflect the neighborhood’s authentic character and diverse offerings.

Why Guests Love It

Couples especially seem to get what this place is about — the strong rating for two-person trips makes total sense when you experience it firsthand. It’s intimate without being stuffy, and there’s something about being slightly removed from the main tourist strip that makes everything feel more relaxed. You can still hit the cenotes, explore the ruins, or spend a day at the beach clubs, but you return to somewhere that feels more like a neighborhood than a resort. The staff genuinely seems to care about your experience rather than just going through the motions, and that makes all the difference when you’re trying to unwind.

NAJ TULUM Accommodations

AccommodationDetails
Suite with Private Pool1 extra-large double bed and 1 sofa bed for 2 adults
Twin Room with Balcony2 single beds for 2 adults
Apartment with Terrace1 extra-large double bed and 1 sofa bed for 2 adults
Penthouse Apartment1 extra-large double bed and 1 sofa bed for 2 adults
Two-Bedroom Apartment1 extra-large double bed, 2 single beds and 1 sofa bed for 4 adults
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Reviews of NAJ TULUM

  • Jurate from Lithuania (9/10)

    It’s a wonderful place in Tulum! very beautiful rooms and all garden, perfect service, calm. wonderful interior, very neat, comfortable. Braulio very nice, gave a lot of useful information. always helping to answer questions. it is very nice that Braulio comes to meet and say “hello” each guest. respect for this place! I highly recommend it.

  • Katarzyna from United Kingdom (9/10)

    Great property

  • Samantha from United States (9/10)

    I loved the property it self. Very beautiful

  • Jennifer from Australia (8/10)

    Beautiful well equipped suite with terrace and small plunge pool. Aesthetically pleasing decor and excellent shower and bathroom facilities with lovely toiletries. Reasonably priced for quality of accommodation.

  • Nadia from Sweden (9/10)

    Thank you Braulio! You are an amazing host, you really truly one who cares and gives great advice where to go what place to choose for breakfast or dinner and cares even how we spended our day!
    it’s a special vibes in this place, you will never regret!

    Regards,
    Nadia

  • Bianca from United States (8/10)

    The host Maurcio was amazing he was so helpful he gave recommendations and helped us order Taxis I loved the private plunge pool on the balcony.

  • Luke from Netherlands (9/10)

    The host is perfect! He will help you with everything and anything and the place is great!

  • Noella from United States (9/10)

    Close to restaurants in walking distance

  • Stephen from Malaysia (9/10)

    the service was great, the manager braulio was very helpful and had the best recommendations.

  • Ayesha from Australia (9/10)

    The rooms are very beautiful, clean and comfortable. The beds were amazing. Our rooms had kitchenettes which was really useful. Braulio was very helpful during our stay and gave us excellent recommendations for things to do in the area.

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

Kitchen:

  • Coffee machine
  • Cleaning products
  • Toaster
  • Stovetop
  • Kitchenware
  • Kitchen
  • Microwave
  • Refrigerator
  • Kitchenette

Bathroom:

  • Toilet paper
  • Towels
  • Additional toilet
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • Balcony
  • Terrace
  • Garden

Wellness:

  • Personal trainer
  • Yoga classes
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
  • Massage

Transport:

  • Bicycle rental
  • Shuttle service
  • Car hire
  • Airport shuttle

Activities:

  • Bike tours
  • Walking tours
  • Pub crawls
  • Diving
  • Windsurfing

Living Area:

  • Seating Area

Food & Drink:

  • Fruits
  • Wine/champagne
  • Grocery deliveries
  • Packed lunches
  • Room service
  • Tea/Coffee maker

Accessibility:

  • Hearing accessible
  • Upper floors accessible by elevator

Miscellaneous:

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Lift
  • Family rooms
  • Non-smoking rooms

Outdoor & View:

  • Inner courtyard view
  • Garden view
  • View

Room Amenities:

  • Socket near the bed
  • Clothes rack
  • Hypoallergenic
  • Soundproofing
  • Private entrance
  • Iron

2 swimming pools:

  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Infinity pool
  • Pool with view
  • Pool/beach towels
  • Sun umbrellas
  • Open all year
  • All ages welcome
  • Plunge pool
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas

Languages spoken:

  • English
  • Spanish

Cleaning services:

  • Ironing service
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Laptop safe
  • Cable channels
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Express check-in/check-out
  • 24-hour front desk
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House Rules at NAJ TULUM

Pets:

  • Pets are not allowed.

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 15:00 to 20:00
  • You’ll need to let the property know in advance what time you’ll arrive.

Check-out:

  • From 07:00 to 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.5

Comfort:

9.5

Location:

8.0

Free WiFi:

10

Facilities:

9.4

Cleanliness:

9.5

Value for money:

9.1