

Hotel Description
Nestled in the heart of Aldea Zama, an oasis of tranquility in the vibrant town of Tulum, Mexico, lies the captivating NAJ TULUM hotel. Scoring an impressive 9.0 out of 10 from guest reviews, this haven of relaxation and luxury offers an unparalleled experience for the discerning traveler.
As you step through the doors of NAJ TULUM, you are immediately enveloped in a serene ambiance that perfectly blends the natural beauty of the Yucatan Peninsula with modern sophistication. The hotel’s architecture seamlessly integrates with the surrounding environment, creating a harmonious connection between the indoor and outdoor spaces.
The guest rooms at NAJ TULUM are designed to provide the ultimate in comfort and relaxation. Each room is a masterpiece of contemporary design, featuring clean lines, neutral tones, and natural materials that evoke a sense of tranquility. Plush bedding, high-end amenities, and stunning views of the lush tropical gardens or the shimmering turquoise waters of the Caribbean Sea create an unrivaled sense of luxury.
One of the standout features of NAJ TULUM is its exceptional culinary offerings. The hotel’s on-site restaurant, helmed by a team of talented chefs, presents a tantalizing menu that celebrates the rich flavors of Mexican cuisine with a modern twist. Guests can indulge in freshly caught seafood, locally sourced produce, and expertly crafted cocktails while enjoying the breathtaking vistas from the alfresco dining area.
The hotel’s wellness facilities are designed to rejuvenate both the body and the mind. The tranquil spa offers a range of pampering treatments, from soothing massages to invigorating facials, all using natural, locally sourced ingredients. The state-of-the-art fitness center, equipped with the latest exercise equipment, allows guests to maintain their wellness routines during their stay.
Stepping outside the hotel, guests are treated to a wealth of exploration and adventure. The nearby Tulum Ruins, a UNESCO World Heritage Site, offer a glimpse into the ancient Mayan civilization, while the pristine beaches and crystal-clear cenotes (natural swimming holes) provide ample opportunities for swimming, snorkeling, and relaxation.
NAJ TULUM’s commitment to sustainability and environmental preservation is truly inspiring. The hotel has implemented eco-friendly practices, such as the use of renewable energy sources, water conservation measures, and locally sourced materials in its construction and operations. This dedication to sustainability not only reduces the hotel’s carbon footprint but also enhances the overall guest experience by providing a more authentic and immersive connection with the natural surroundings.
Beyond the hotel’s physical amenities, the true essence of NAJ TULUM lies in its exceptional service. The hotel’s staff, trained in the art of hospitality, are committed to anticipating and exceeding the needs of every guest. From arranging unique excursions and activities to providing personalized recommendations for dining and exploration, the team at NAJ TULUM ensures that each stay is tailored to the individual preferences and desires of the guest.
Whether you seek a romantic getaway, a family vacation, or a rejuvenating solo retreat, NAJ TULUM is the embodiment of luxury, tranquility, and exceptional service. Its unparalleled blend of modern comforts, sustainable practices, and immersive cultural experiences make it a truly remarkable destination in the heart of the Riviera Maya.
Rooms
- Suite with Private Pool with 1 extra-large double bed and 1 sofa bed for 2 adults
- Twin Room with Balcony with 2 single beds for 2 adults
- Apartment with Terrace with 1 extra-large double bed and 1 sofa bed for 2 adults
- Penthouse Apartment with 1 extra-large double bed and 1 sofa bed for 2 adults
- Two-Bedroom Apartment with 1 extra-large double bed, 2 single beds and 1 sofa bed for 4 adults


Reviews
Jurate from Lithuania (9/10)
It’s a wonderful place in Tulum! very beautiful rooms and all garden, perfect service, calm. wonderful interior, very neat, comfortable. Braulio very nice, gave a lot of useful information. always helping to answer questions. it is very nice that Braulio comes to meet and say “hello” each guest. respect for this place! I highly recommend it.
Katarzyna from United Kingdom (9/10)
Great property
Samantha from United States (9/10)
I loved the property it self. Very beautiful
Jennifer from Australia (8/10)
Beautiful well equipped suite with terrace and small plunge pool. Aesthetically pleasing decor and excellent shower and bathroom facilities with lovely toiletries. Reasonably priced for quality of accommodation.
Nadia from Sweden (9/10)
Thank you Braulio! You are an amazing host, you really truly one who cares and gives great advice where to go what place to choose for breakfast or dinner and cares even how we spended our day!
it’s a special vibes in this place, you will never regret!
Regards,
NadiaBianca from United States (8/10)
The host Maurcio was amazing he was so helpful he gave recommendations and helped us order Taxis I loved the private plunge pool on the balcony.
Luke from Netherlands (9/10)
The host is perfect! He will help you with everything and anything and the place is great!
Noella from United States (9/10)
Close to restaurants in walking distance
Stephen from Malaysia (9/10)
the service was great, the manager braulio was very helpful and had the best recommendations.
Ayesha from Australia (9/10)
The rooms are very beautiful, clean and comfortable. The beds were amazing. Our rooms had kitchenettes which was really useful. Braulio was very helpful during our stay and gave us excellent recommendations for things to do in the area.
Facilities
Bedroom:
- Linen
- Wardrobe or closet
Kitchen:
- Coffee machine
- Cleaning products
- Toaster
- Stovetop
- Kitchenware
- Kitchen
- Microwave
- Refrigerator
- Kitchenette
Bathroom:
- Toilet paper
- Towels
- Additional toilet
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Outdoors:
- Picnic area
- Outdoor furniture
- Outdoor dining area
- Sun terrace
- Balcony
- Terrace
- Garden
Wellness:
- Personal trainer
- Yoga classes
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Sun umbrellas
- Sun loungers or beach chairs
- Public Bath
- Massage
Transport:
- Bicycle rental
- Shuttle service
- Car hire
- Airport shuttle
Activities:
- Bike tours
- Walking tours
- Pub crawls
- Diving
- Windsurfing
Living Area:
- Seating Area
Food & Drink:
- Fruits
- Wine/champagne
- Grocery deliveries
- Packed lunches
- Room service
- Tea/Coffee maker
Accessibility:
- Hearing accessible
- Upper floors accessible by elevator
Miscellaneous:
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Lift
- Family rooms
- Non-smoking rooms
Outdoor & View:
- Inner courtyard view
- Garden view
- View
Room Amenities:
- Socket near the bed
- Clothes rack
- Hypoallergenic
- Soundproofing
- Private entrance
- Iron
2 swimming pools:
- Open all year
- All ages welcome
- Pool is on rooftop
- Infinity pool
- Pool with view
- Pool/beach towels
- Sun umbrellas
- Open all year
- All ages welcome
- Plunge pool
- Shallow end
- Pool/beach towels
- Sun loungers or beach chairs
- Sun umbrellas
Languages spoken:
- English
- Spanish
Cleaning services:
- Ironing service
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
Media & Technology:
- Streaming service (like Netflix)
- Flat-screen TV
- Laptop safe
- Cable channels
- TV
Reception services:
- Invoice provided
- Private check-in/check-out
- Concierge service
- Express check-in/check-out
- 24-hour front desk


Rules
Pets:
- Pets are not allowed.
Parties:
- Parties/events are not allowed
Smoking:
- Smoking is not allowed.
Check-in:
- From 15:00 to 20:00
- You’ll need to let the property know in advance what time you’ll arrive.
Check-out:
- From 07:00 to 12:00
No age restriction:
- There is no age requirement for check-in
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Free WiFi:
Facilities:
Cleanliness:
Value for money:
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