

Hotel Description
Nestled amidst the lush tropical foliage of the Yucatan Peninsula, Nerea Tulum is a true oasis of tranquility and relaxation. This stunning 4-star hotel, located in the heart of the picturesque town of Tulum, offers a perfect blend of modern amenities and authentic Mexican charm.
As you step into the inviting lobby, you’ll be greeted by the warm and friendly staff, eager to make your stay an unforgettable experience. The hotel’s architecture seamlessly blends traditional Mayan influences with contemporary design, creating a serene and inviting ambiance that immediately puts you at ease.
The spacious and elegantly appointed guest rooms at Nerea Tulum are a true haven of comfort and relaxation. Each room is meticulously designed to offer the ultimate in luxury and convenience, featuring plush bedding, high-end furnishings, and a range of thoughtful amenities. Slip into the soft, plush robes and slippers provided, and savor the tranquility of your private balcony or terrace, offering stunning views of the lush gardens or the sparkling Caribbean Sea.
One of the hotel’s highlights is its stunning outdoor pool area, a true oasis of tranquility. Surrounded by swaying palm trees and lush tropical greenery, the pool is the perfect spot to unwind and soak up the warm Mexican sun. Indulge in a refreshing cocktail from the poolside bar as you lounge on the comfortable sun beds or take a refreshing dip in the crystal-clear waters.
For those seeking a deeper connection with the natural world, Nerea Tulum offers an array of exciting activities and excursions. Explore the nearby ancient Mayan ruins, hike through the lush jungle, or discover the breathtaking cenotes, the natural sinkholes that dot the landscape. The hotel’s knowledgeable concierge team is always on hand to help plan your adventures and ensure you make the most of your time in this enchanting region.
Dining at Nerea Tulum is a truly exceptional experience, with the hotel’s renowned on-site restaurant offering a tantalizing blend of traditional Mexican flavors and international cuisine. Savor the fresh, locally sourced ingredients as you dine alfresco, surrounded by the serene beauty of the hotel’s gardens. In the evenings, the restaurant transforms into a cozy and intimate setting, perfect for enjoying a glass of fine wine and indulging in the delectable culinary creations.
For those looking to rejuvenate both mind and body, the hotel’s spa is a true oasis of tranquility. Offering a range of rejuvenating treatments, from soothing massages to revitalizing facials, the spa is the perfect place to unwind and escape the stresses of everyday life. Indulge in a signature treatment, such as the Mayan Cacao Ritual, and emerge feeling refreshed, renewed, and ready to embrace the beauty of your surroundings.
Throughout your stay at Nerea Tulum, you’ll be enchanted by the hotel’s commitment to sustainability and eco-friendly practices. From the use of renewable energy sources to the promotion of local artisanal products, the hotel is dedicated to preserving the natural beauty of the region while providing an exceptional guest experience.
Whether you’re seeking a romantic getaway, a family-friendly vacation, or a restorative wellness retreat, Nerea Tulum is the perfect destination. With its stunning natural setting, exceptional amenities, and warm, attentive service, this hotel is truly a jewel of the Yucatan Peninsula, offering an unparalleled escape from the everyday. Book your stay today and experience the magic of Nerea Tulum for yourself.
Rooms
- Deluxe Swim Out King with 1 extra-large double bed for 2 adults
- Beachfront Rooftop Suite with 1 extra-large double bed for 2 adults
- Rooftop Suite with 1 extra-large double bed for 2 adults
- Beachfront Upper King with 1 extra-large double bed for 2 adults
- Beachfront Lower King with 1 extra-large double bed for 2 adults
- Partial Ocean View King with 1 extra-large double bed for 2 adults
- Pool View King Room with 1 extra-large double bed for 2 adults


Reviews
Gabriel from Sweden (9/10)
Very nice modern and clean hotell and the staff was wonderful!
Druan from United Kingdom (9/10)
Located slightly outside Tulum. The hotel is great if you need a few days of relaxing.
Good breakfast. The staff was helpful.Taurino from United States (9/10)
Very friendly staff
Patrick from United States (9/10)
I have stayed here multiple times and keep coming back for that beachfront room with the rooftop pool, it's beautiful.
The staff here are always generally friendly and helpful, a particular note for Jesus at the front desk who is an absolute gem and pleasure to interact with!
They need a Jesus at their other two sister hotels (Alea and Mereva) where I unfortunately cannot say anything similar about the hospitality.Buck from United States (9/10)
The staff. Jesus saved us the day of departure by assisting us getting our passports that we left behind. Thank you so much Jesus. Bartender Miguel was delightful and we share his love of animals and enjoyed learning about the local wildlife. Miguel aka “Peter Parker” was also fantastic and Benjamin and Jose were also great hosts. Loved breakfast and the welcoming staff all around. Facilities were great and loved the pool.
Dawn from United Kingdom (9/10)
Breakfast was excellent. Freshly made, two courses to choose from a menu with good variety. Service was always spot on. Extremely quiet location, secluded private beach, away from the main drag and partying of Tulum town, and only 22 rooms in the hotel so it never felt crowded. Lovely private beach, free use of kayaks, SUPs and snorkeling. We had a room with a private pool on a terrace above. Amazing views and we loved watching the pelicans glide overhead!
Eric from United States (8/10)
Staff was friendly and accommodating. Room was nicely appointed and the fridge was stocked with my favorite Mexican Beer.
Ydalia from United States (9/10)
Spectacular stay the location was beautiful and the staff was very attentive and nice. Can’t wait to return!!
Caroline from United Kingdom (9/10)
The staff were absolutely delightful
Stephan from Germany (9/10)
Roof Pool, exzellent breakfast, friendly personal (Jesus, Isabell, Benjamin and Colleagues)
Facilities
View:
- View
Bedroom:
- Linen
- Wardrobe or closet
- Extra long beds (> 2 metres)
General:
- Shuttle service
- Minimarket on site
- Air conditioning
- Non-smoking throughout
- Private entrance
- Car hire
- Laptop safe
- Packed lunches
- Fan
- Non-smoking rooms
- Wake up service/Alarm clock
- Room service
Kitchen:
- Coffee machine
Bathroom:
- Toilet paper
- Towels
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Outdoors:
- Outdoor furniture
- Beachfront
- Sun terrace
- Private beach area
- Balcony
- Terrace
- Garden
Wellness:
- Yoga classes
- Fitness
- Massage chair
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Hair treatments
- Waxing services
- Facial treatments
- Beauty Services
- Sun umbrellas
- Sun loungers or beach chairs
- Hot tub/Jacuzzi
- Massage
- Spa and wellness centre
Activities:
- Bicycle rental
- Live music/performance
- Beach
- Water sport facilities on site
- Snorkelling
- Diving
- Cycling
- Canoeing
- Fishing
- Golf course (within 3 km)
Living Area:
- Seating Area
- Desk
Food & Drink:
- Coffee house on site
- Fruits
- Wine/champagne
- Kid meals
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
Room Amenities:
- Socket near the bed
Languages spoken:
- English
- Spanish
Cleaning services:
- Daily housekeeping
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
Media & Technology:
- Streaming service (like Netflix)
- Flat-screen TV
- Cable channels
- Satellite channels
- Radio
- Telephone
- TV
Reception services:
- Invoice provided
- Concierge service
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Outdoor swimming pool Free!:
- Opening times
- Open all year
- All ages welcome
- Infinity pool
- Pool with view
- Shallow end
- Pool/beach towels
- Pool bar
- Sun loungers or beach chairs
- Sun umbrellas
Entertainment and family services:
- Board games/puzzles
- Board games/puzzles


Rules
Pets:
- Pets are not allowed.
Check-in:
- From 15:00 to 00:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- From 06:00 to 12:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
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