Calle 8 Sur MZ 9, 77760 Tulum, Mexico
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Image 1 of Niwa Tulum
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Hotel Description

Welcome to Niwa Tulum, a captivating oasis nestled in the heart of the vibrant Tulum, Mexico. This stunning hotel, rated 8.9 out of 10 and boasting 4 glittering stars, invites you to experience a harmonious blend of modern luxury and the enchanting essence of the Yucatan Peninsula.

As you step through the doors of Niwa Tulum, you’ll be greeted by a serene and serene ambiance that immediately sets the tone for your stay. The hotel’s design seamlessly integrates with the surrounding natural beauty, creating a sense of tranquility and connection with the land. Earthy tones, natural materials, and carefully curated furnishings create a soothing and inviting atmosphere, allowing you to unwind and immerse yourself in the present moment.

Each of the hotel’s stunning guest rooms and suites has been thoughtfully designed to provide the ultimate in comfort and relaxation. Crisp, white linens adorn plush beds, while floor-to-ceiling windows flood the spaces with an abundance of natural light. Private balconies or terraces offer breathtaking views of the lush, tropical gardens or the glittering Caribbean Sea, inviting you to soak in the beauty of your surroundings.

The attention to detail at Niwa Tulum is truly remarkable. From the locally sourced, organic bath amenities to the innovative lighting and technology, every aspect of your stay has been carefully curated to ensure your utmost comfort and satisfaction. The hotel’s commitment to sustainability is also evident, as it has implemented eco-friendly practices throughout its operations, minimizing its carbon footprint and honoring the delicate ecosystem of the region.

One of the true highlights of Niwa Tulum is its exceptional culinary offerings. The hotel’s on-site restaurant, helmed by a talented team of chefs, showcases the vibrant flavors of the Yucatan, blending traditional Mexican cuisine with contemporary, global influences. Guests can savor locally sourced, organic ingredients in dishes that are as visually stunning as they are delectable, all while admiring the breathtaking views of the hotel’s lush gardens or the sparkling Caribbean Sea.

Beyond the dining experience, Niwa Tulum offers a wealth of amenities and experiences to help you immerse yourself in the rich culture and natural wonders of the region. The hotel’s expansive outdoor pool and sun terrace provide the perfect setting for relaxation, while the on-site spa offers indulgent treatments that harness the healing properties of local botanicals. Guests can also explore the nearby cenotes, ancient Mayan ruins, and pristine beaches, all of which are within easy reach of the hotel.

For those seeking a truly elevated and transformative travel experience, Niwa Tulum is the perfect destination. With its unwavering commitment to sustainable practices, exceptional service, and a deep respect for the local culture, this hotel offers a sanctuary of tranquility and rejuvenation in the heart of one of Mexico’s most captivating destinations. Whether you’re seeking a romantic getaway, a restorative wellness retreat, or an immersive cultural exploration, Niwa Tulum will leave an indelible mark on your heart and soul.

Rooms

  • Queen Suite with Pool View with 1 extra-large double bed and 2 single beds for 4 adults
  • Family Suite with 1 extra-large double bed and 2 bunk beds for 6 adults
  • Junior Suite with Terrace with 1 extra-large double bed and 2 single beds for 4 adults
  • Presidential Suite with 2 × 1 extra-large double bed and 2 bunk beds for 8 adults
  • Suite with 2 × 1 extra-large double bed for 4 adults
  • Superior Suite with 1 extra-large double bed and 2 single beds for 4 adults
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Image 4 of Niwa Tulum

Reviews

  • Gerard from Australia (9/10)

    Architecturally it was beautiful, not just in photos, but the quality of finishes was the best we saw in Tulum.

    The garden was beautifully manicured.

    The facility was secure

    The staff were friendly and helpful.

    A truly beautiful stay.

  • Nagaraj from United States (8/10)

    Nice gated property with swimming pool. The staff were very helpful despite the communication difficulties.

  • Julian from United Kingdom (9/10)

    This is a beautiful hotel, the room assigned was HUGE. Lovely and quiet area. Pool is amazing. Have rated based on price paid which was very good.

  • James from United States (9/10)

    Loved the roof top hot tub. Large Apartment and very comfortable bed.

  • Rebecca from United Kingdom (9/10)

    Staff were helpful and friendly , accomodation was amazing swimming pool and jacuzzi was great not too busy so we mostly had the pool to ourselves which was nice!

  • Ruth from United States (5/10)

    Pressed the booked button too quickly, tried getting a refund and it was denied. Yes, it was non-refundable. But asked for the refund a few minutes after the booking and was told no.

  • Olga from Netherlands (1/10)

  • María from Chile (7/10)

    Beautiful apartments with a great big pool. Very nice staff, always helpful.

  • Antonieta from Mexico (9/10)

    Instalaciones

  • Thomas from Germany (9/10)

    Es war sehr geräumig, sauber und echt schön

Facilities

View:

  • Pool view
  • View

Bedroom:

  • Linen
  • Wardrobe or closet
  • Extra long beds (> 2 metres)

General:

  • Air conditioning
  • Mosquito net
  • Private entrance
  • Fan
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron

Kitchen:

  • Dining table
  • Coffee machine
  • Toaster
  • Oven
  • Tumble dryer
  • Kitchenware
  • Kitchen
  • Washing machine
  • Dishwasher
  • Microwave
  • Refrigerator
  • Kitchenette

Parking:

  • Street parking

Bathroom:

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Outdoors:

  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • Balcony
  • Terrace
  • Garden

Services:

  • Daily housekeeping
  • Trouser press
  • Fax/photocopying
  • Airport shuttle

Wellness:

  • Yoga classes
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
  • Hot tub/Jacuzzi
  • Massage

Activities:

  • Bicycle rental
  • Walking tours
  • Table tennis

Living Area:

  • Dining area
  • Sofa
  • Seating Area

Food & Drink:

  • Tea/Coffee maker

Accessibility:

  • Wheelchair accessible

Room Amenities:

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Languages spoken:

  • English
  • Spanish

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key access
  • Safety deposit box

Media & Technology:

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • TV
  • Pay-per-view channels

Reception services:

  • Invoice provided

Great for your stay:

  • Parking
  • Private bathroom
  • Balcony
  • Pets allowed
  • Air conditioning
  • Bath
  • View
  • Free WiFi
  • Terrace
  • Kitchen

Outdoor swimming pool Free!:

  • Open all year
  • All ages welcome
  • Shallow end
  • Sun loungers or beach chairs
  • Sun umbrellas

Entertainment and family services:

  • Kids’ outdoor play equipment
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Board games/puzzles
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Image 6 of Niwa Tulum

Rules

Pets:

  • Pets are allowed. Charges may be applicable.

Check-in:

  • From 15:00 to 22:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • From 12:00 to 12:30

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.8

Comfort:

9.1

Location:

7.8

Free WiFi:

10

Facilities:

8.9

Cleanliness:

8.9

Value for money:

9.0

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