Avenida Juanek, Zama, Tulum, Mexico
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Hotel Description

Welcome to the Ophelia Experience, a captivating oasis nestled in the heart of Zama, Tulum, Mexico. Boasting a Scored 8.3 8.3 rating, this hotel offers a truly unique and unforgettable stay for travelers seeking a harmonious blend of luxury, tranquility, and cultural immersion.

Situated on the breathtaking Avenida Juanek, the Ophelia Experience is a testament to the region’s natural beauty and rich Mayan heritage. As you step through the doors, you’ll be transported to a world of serene elegance, where every detail has been meticulously curated to create a sense of total relaxation and rejuvenation.

The hotel’s architectural design seamlessly blends modern sophistication with traditional Mexican influences, creating a welcoming and visually striking environment. Imagine yourself winding through the lush, verdant gardens, where towering palm trees sway gently in the breeze and the sound of trickling fountains creates a soothing symphony. This picturesque setting is the perfect backdrop for your Tulum adventure.

The Ophelia Experience boasts a diverse array of exquisitely designed guest rooms and suites, each one a masterpiece of comfort and style. Whether you opt for a light-filled, airy suite or a cozy, intimate room, you’ll be surrounded by the finest amenities and impeccable attention to detail. From the plush bedding and luxurious bathrooms to the private balconies or terraces, every aspect of your accommodation has been thoughtfully curated to ensure your ultimate relaxation and indulgence.

One of the highlights of the Ophelia Experience is its exceptional dining options. The hotel’s acclaimed restaurant, Azul, offers a culinary journey that celebrates the vibrant flavors of the Yucatan Peninsula. Savor freshly caught seafood, locally sourced produce, and expertly crafted cocktails as you dine al fresco, surrounded by the hotel’s lush gardens and the warm, inviting atmosphere.

For those seeking a deeper connection with the local culture, the Ophelia Experience provides a wealth of immersive experiences. Explore the nearby Mayan ruins, embark on guided nature walks through the breathtaking Sian Ka’an Biosphere Reserve, or indulge in traditional healing rituals at the hotel’s wellness center. The attentive and knowledgeable staff are always on hand to curate personalized itineraries and ensure your every need is met.

Unwind in the hotel’s stunning infinity pool, which seems to merge seamlessly with the distant horizon, creating a captivating visual illusion. Soak in the serene surroundings as you sip a refreshing cocktail or indulge in a rejuvenating treatment at the Ophelia Spa, a sanctuary of tranquility and pampering.

As the sun sets over the Tulum coastline, the Ophelia Experience transforms into a magical oasis. The hotel’s outdoor lounge and bar areas come alive with live music, cozy fire pits, and the gentle glow of lanterns, inviting you to unwind and connect with fellow travelers or simply lose yourself in the mesmerizing ambiance.

Whether you’re seeking a romantic getaway, a family vacation, or a solo journey of self-discovery, the Ophelia Experience in Tulum, Mexico, will leave an indelible mark on your heart and soul. Immerse yourself in the rich culture, breathtaking natural beauty, and unparalleled hospitality that this extraordinary hotel has to offer. Experience the magic of Tulum like never before at the Ophelia Experience.

Rooms

  • Deluxe Queen Studio with 1 double bed for 2 adults
  • Deluxe Queen Studio with 1 double bed for 2 adults
  • Deluxe Queen Studio with 1 double bed for 2 adults
  • Deluxe Queen Studio with 1 double bed for 2 adults
  • Deluxe Queen Studio with 1 double bed for 2 adults
  • Deluxe Queen Studio with 1 double bed for 2 adults
  • Deluxe Queen Studio with 1 double bed for 2 adults
  • Deluxe King Studio with 1 double bed for 2 adults
  • Deluxe King Studio with 1 double bed for 2 adults
  • Apartment with Pool View with 2 single beds, 1 extra-large double bed and 1 sofa bed for 6 adults
  • One-Bedroom Apartment with 1 extra-large double bed and 2 × 1 sofa bed for 4 adults
  • One-Bedroom Apartment with 1 extra-large double bed and 2 × 1 sofa bed for 4 adults
  • Studio with Balcony with 1 large double bed for 2 adults
  • Studio with Balcony with 1 extra-large double bed for 2 adults
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Reviews

  • Joanne from United Kingdom (9/10)

    Perfect condo bedroom/kitchen and nice bathroom. A small patio. Well equipped. Clean. But best of all, a lovely pool and leisure area, gym and laundry room. Very comfortable. 15 mins walk to the town restaurants alo g a rough unmade road. The area is still being developed. We felt safe walking. Far from the beaches. I ran daily to the hotel zone beaches, about 5 miles. Could use colectivo transport.

  • Simina from Austria (9/10)

    Beautiful accommodation, quiet and clean, with a huge pool area to seat and relax or work. The apartment comes with a little terrace and a kitchen to prepare food with a fridge and all needed utensils (microwave, pans, etc). The area is safe and 10 minutes by foot from the center. The staff (Mauricio) is very friendly and helps with anything you need. I enjoyed my stay here and will gladly come again!

  • Ungaro from United States (8/10)

    Ophelia has a very quiet and convenient location to town and beaches. Perfect place for solo travelers that search for a peaceful place to stay. Mauricio the manager was also very helpful with all the questions.

  • Ha from United States (9/10)

    Close to downtown

  • Alina from Ukraine (7/10)

    It’s a nice complex of privates apartments. Area was really good. Staff was friendly and helpful. You also can rent a bike for free. There’re plenty of options for workspace so it’s good for work life balance

  • Vanshika from United Kingdom (7/10)

    The value
    For money is good and it was clean

  • Emily from United Kingdom (9/10)

    As backpackers we enjoyed our stay here – it was affordable luxury with an amazing pool and good places to relax.

  • Helena from Sweden (8/10)

    I was pleasantly surprised of how nice this place was, since I had read some mixed reviews. The room was beautiful and had everything I needed. I love that the kitchen had a blender and toaster so I could make nice breakfasts and meals. Super cute balcony where I spent a lot of time. The pool and pool area is amazing. Love that there was a gym even though I didn’t have time to use it. Everything was super clean and felt fresh and comfortable. Nice that you could borrow a bike for free.

  • Tautvydas from Lithuania (9/10)

    Beautiful, modern apartment with outdoor seating among palm trees. Exceptionally large swimming pool, with jakuzzi, great spaces for conversations, work or meetings.

  • Adrian from United States (7/10)

    Beautiful hotel

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

Kitchen:

  • Dining table
  • Coffee machine
  • Toaster
  • Tumble dryer
  • Kitchenware
  • Kitchen
  • Microwave
  • Refrigerator
  • Kitchenette

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Sun terrace
  • Balcony
  • Terrace
  • Garden

Wellness:

  • Kids’ pool
  • Fitness
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Fitness centre

Transport:

  • Bicycle rental
  • Shuttle service
  • Car hire
  • Airport shuttle

Activities:

  • Themed dinner nights
  • Walking tours
  • Pub crawls

Living Area:

  • Dining area
  • Seating Area
  • Desk

Food & Drink:

  • Fruits
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by stairs only

Miscellaneous:

  • Wheelchair accessible
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Facilities for disabled guests
  • Non-smoking rooms

Outdoor & View:

  • Inner courtyard view
  • Garden view
  • View

Room Amenities:

  • Clothes rack
  • Tile/marble floor
  • Private entrance
  • Heating
  • Iron

Languages spoken:

  • English
  • Spanish

Cleaning services:

  • Laundry

Safety & security:

  • CCTV in common areas
  • 24-hour security

Media & Technology:

  • Flat-screen TV
  • TV

Reception services:

  • Private check-in/check-out
  • Concierge service
  • Tour desk
  • Express check-in/check-out

Business facilities:

  • Business centre
  • Meeting/banquet facilities

Building characteristics:

  • Private apartment in building

Outdoor swimming pool Free!:

  • Opening times
  • Open all year
  • All ages welcome
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Rules

Pets:

  • Pets are allowed on request. Charges may be applicable.

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 07:00 to 18:00
  • You’ll need to let the property know in advance what time you’ll arrive.

Check-out:

  • From 09:00 to 11:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.5

Comfort:

8.9

Location:

6.8

Free WiFi:

8.5

Facilities:

8.7

Cleanliness:

8.9

Value for money:

8.9

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