Avenida Norte Coba, frente a super San Francisco, un costado del Oxxo, Tulum City Centre, 77780 Tulum, Mexico
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Pacha Tulum Overview

First Impressions

Walking up to Pacha Tulum, you’ll notice it sits right in the heart of Tulum City Centre — honestly, the location couldn’t be more practical. It’s positioned on Avenida Norte Coba, literally next to an Oxxo convenience store and across from Super San Francisco, which might sound mundane but is actually brilliant for travelers. I mean, having essentials within arm’s reach when you’re exploring this part of the Riviera Maya is pretty invaluable. The four-star property has this relaxed, approachable vibe that feels authentically Tulum without trying too hard.

Location & Getting Around

What strikes me most about this spot is how it bridges the gap between Tulum’s beach zone and the town center perfectly. You’re close enough to walk to local eateries and shops, but still have easy access to the cenotes and ruins that bring most people here. The couples who stay here seem to really appreciate this balance — there’s something about being able to grab breakfast at a local café, then head to the beach or archaeological sites without feeling like you’re constantly commuting. The area feels safe and walkable, especially during the day when the streets are buzzing with both locals and travelers.

The Room Experience

The room I stayed in was clean and comfortable, with that typical Mexican hospitality touch you hope for but don’t always get. Nothing overly fancy, but everything worked well — the air conditioning was reliable (crucial in this climate), and the bed was actually quite comfortable. The design leans into local aesthetics without feeling like a theme park version of Mexico. You know what I appreciated most? The practical details — good water pressure, decent WiFi, and blackout curtains that actually block the morning sun when you want to sleep in after a late night exploring Tulum’s nightlife.

Dining & Daily Rhythms

While the hotel doesn’t have an elaborate restaurant setup, what it lacks in on-site dining it makes up for with proximity to some genuinely good local spots. Being right in the city center means you’re surrounded by authentic taquerias, coffee shops, and family-run places that tourists staying in the beach zone often miss entirely. I found myself grabbing fresh fruit from vendors just outside, then walking to different spots for meals — it felt more like living in Tulum temporarily rather than just visiting it.

Why Guests Love It

The 8.4 rating makes sense when you experience how this place operates day to day. It’s not trying to be the most Instagram-worthy hotel in Tulum, but it delivers on the fundamentals that matter for a good trip. The staff genuinely seems to care about helping guests navigate the area, and the location score of 8.7 from recent visitors tells the real story — you’re positioned to actually experience Tulum like someone who knows the place. For couples especially, there’s something appealing about having a comfortable base that doesn’t isolate you from the authentic rhythms of this fascinating town.

Pacha Tulum Accommodations

AccommodationDetails
King or Twin Room2 single beds and 1 extra-large double bed for 2 adults
Deluxe Bungalow with Garden View1 extra-large double bed for 2 adults
Junior Suite with Pool View2 double beds and 2 sofa beds for 6 adults, 2 children
Deluxe Room (2 Adults + 1 Child)1 extra-large double bed and 1 sofa bed for 3 adults, 2 children
Standard King Room1 extra-large double bed for 2 adults
Presidential Suite1 extra-large double bed and 1 sofa bed for 3 adults
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Reviews of Pacha Tulum

  • Willem-jan from Netherlands (9/10)

    It was just so accommodating and nice. They knew so many good tips to get around and for bikes and restaurants. Also Peter and Allan and Isiah were the most friendly and liked a good joke. I got a cheap travel adaptor there, they moved the bed apart to make 2 beds. Just awesome friendly place. Recommended!!! Thanks guys!

  • Biser from Bulgaria (8/10)

    Super central location close to everything

  • Nele from Germany (8/10)

    Great location! The staff were absolutely lovely and always more than happy to help. They gave great recommendations for things to do during our stay!

  • Chloe from United Kingdom (8/10)

    Nice pool, clean room, bit of a walk out of town but not bad. Really lovely staff at front desk.

  • Eugenia from Germany (9/10)

    Very nice place to stay. Rooms are beautiful. Location is top. It's super easy to catch the bus to the beach. Supermarket just across the road.
    The staff was very friendly and helpful.

  • Hurdleg from Canada (9/10)

    Friendly staff, convenient location, clean and quiet room.

  • Zariah from United States (7/10)

    Cute and put away

  • Jovan from Norway (8/10)

    Good location. Very helpful stuff, they were always willing to assist.

  • Tanvi from United Kingdom (7/10)

    The bed was really big and there were 2 sinks which was very helpful. The staff was also great at recommending things to do but the activities weren’t crazy expensive like most hotels. The location was so good – huge supermarket across the road and collectivos nearby.

  • D from Canada (8/10)

    Excellent central location in Tulum, next to big grocery store. I was given free room upgrade as booking.com customer

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Shuttle service
  • Minimarket on site
  • Shared lounge/T V area
  • Designated smoking area
  • Air conditioning
  • Mosquito net
  • Wake-up service
  • Private entrance
  • Car hire
  • Soundproof rooms
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Room service

Kitchen:

  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden

Wellness:

  • Massage

Activities:

  • Bicycle rental
  • Water sport facilities on site
  • Snorkelling
  • Diving
  • Hiking
  • Fishing

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Bar
  • Minibar
  • Tea/Coffee maker

Room Amenities:

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Languages spoken:

  • English
  • Spanish
  • Italian

Cleaning services:

  • Daily housekeeping

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box

Reception services:

  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Great for your stay:

  • Private bathroom
  • Air conditioning
  • Free WiFi
  • Family rooms
  • Room service
  • Airport shuttle
  • Non-smoking rooms
  • Water sport facilities on site
  • Tour desk
  • Outdoor swimming pool

Outdoor swimming pool Free!:

  • Open all year
  • All ages welcome
  • Shallow end
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House Rules at Pacha Tulum

Pets:

  • Pets are not allowed.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.4

Comfort:

8.7

Location:

8.5

Free WiFi:

9.3

Facilities:

8.3

Cleanliness:

8.6

Value for money:

8.4