Avenida Norte Coba, frente a super San Francisco, un costado del Oxxo, Tulum City Centre, 77780 Tulum, Mexico
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Image 1 of Pacha Tulum
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Hotel Description

Nestled in the heart of the vibrant Tulum City Centre, Pacha Tulum offers a truly exceptional hospitality experience that seamlessly blends modern luxury with the enchanting allure of the Riviera Maya. This 4-star hotel, boasting a remarkable Scored 8.4 rating, invites travelers to immerse themselves in a world of tranquility and sophistication, just steps away from the captivating sights and sounds of this beloved Mexican destination.

Situated on Avenida Norte Coba, directly across from the Super San Francisco and adjacent to the Oxxo, Pacha Tulum is strategically located to provide guests with unparalleled convenience and accessibility. Whether you’re here to explore the region’s renowned archaeological wonders, indulge in the vibrant culinary scene, or simply bask in the sun-drenched splendor of the Caribbean, this hotel serves as the perfect base to embark on your Tulum adventure.

As you step through the elegant doors of Pacha Tulum, you’ll be greeted by a warm and inviting ambiance that sets the tone for your stay. The hotel’s design effortlessly combines contemporary elegance with traditional Mexican influences, creating a harmonious blend that resonates with the surrounding natural beauty. The lobby, with its high ceilings and expansive windows, floods the space with natural light, offering a serene and tranquil introduction to your journey.

The accommodations at Pacha Tulum are nothing short of exceptional. Each of the carefully curated guest rooms and suites is a testament to the hotel’s commitment to comfort and luxury. Carefully appointed with plush bedding, modern amenities, and private balconies or terraces, these sanctuaries provide the perfect haven for rest and rejuvenation. Guests can indulge in the soothing tones of the color palette, which echoes the natural hues of the surrounding landscape, creating a seamless connection between the indoors and the outdoor splendor.

One of the standout features of Pacha Tulum is its breathtaking outdoor pool area, which serves as the heart of the hotel’s social and recreational offerings. Surrounded by lush tropical foliage and sun-drenched loungers, the pool invites guests to cool off, soak up the sun, and enjoy refreshing cocktails from the poolside bar. For those seeking a more active experience, the hotel’s state-of-the-art fitness center provides a well-equipped space to maintain your workout routine, while the tranquil spa offers a sanctuary of rejuvenation with a curated menu of indulgent treatments.

Dining at Pacha Tulum is an experience in itself, as the hotel’s renowned on-site restaurant delivers a culinary journey that celebrates the flavors of the Riviera Maya. Sourcing the freshest local ingredients, the skilled culinary team crafts a menu that blends traditional Mexican dishes with contemporary international influences, creating a symphony of flavors that delight the palate. Whether you’re savoring a leisurely breakfast, indulging in a sumptuous lunch, or relishing a candlelit dinner, the restaurant’s inviting atmosphere and exceptional service ensure an unforgettable dining experience.

Beyond the confines of the hotel, Pacha Tulum serves as the perfect launchpad for exploring the wonders of the region. The hotel’s dedicated concierge team is on hand to assist guests in curating personalized itineraries, arranging excursions to the area’s renowned archaeological sites, cenotes, and pristine beaches. From guided tours of the ancient ruins of Tulum to snorkeling adventures in the crystal-clear Caribbean waters, the concierge ensures that every moment of your stay is filled with enriching experiences and unforgettable discoveries.

Pacha Tulum is more than just a hotel; it is a sanctuary that embodies the very essence of the Riviera Maya. With its impeccable service, exceptional amenities, and unparalleled attention to detail, this 4-star haven has solidified its reputation as one of the premier destinations in Tulum. Whether you’re seeking a romantic escape, a family-friendly getaway, or a rejuvenating wellness retreat, Pacha Tulum promises to exceed your expectations and leave you with memories that will linger long after your departure.

Rooms

  • King or Twin Room with 2 single beds and 1 extra-large double bed for 2 adults
  • Deluxe Bungalow with Garden View with 1 extra-large double bed for 2 adults
  • Junior Suite with Pool View with 2 double beds and 2 sofa beds for 6 adults, 2 children
  • Deluxe Room (2 Adults + 1 Child) with 1 extra-large double bed and 1 sofa bed for 3 adults, 2 children
  • Standard King Room with 1 extra-large double bed for 2 adults
  • Presidential Suite with 1 extra-large double bed and 1 sofa bed for 3 adults
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Image 4 of Pacha Tulum

Reviews

  • Willem-jan from Netherlands (9/10)

    It was just so accommodating and nice. They knew so many good tips to get around and for bikes and restaurants. Also Peter and Allan and Isiah were the most friendly and liked a good joke. I got a cheap travel adaptor there, they moved the bed apart to make 2 beds. Just awesome friendly place. Recommended!!! Thanks guys!

  • Biser from Bulgaria (8/10)

    Super central location close to everything

  • Nele from Germany (8/10)

    Great location! The staff were absolutely lovely and always more than happy to help. They gave great recommendations for things to do during our stay!

  • Chloe from United Kingdom (8/10)

    Nice pool, clean room, bit of a walk out of town but not bad. Really lovely staff at front desk.

  • Eugenia from Germany (9/10)

    Very nice place to stay. Rooms are beautiful. Location is top. It's super easy to catch the bus to the beach. Supermarket just across the road.
    The staff was very friendly and helpful.

  • Hurdleg from Canada (9/10)

    Friendly staff, convenient location, clean and quiet room.

  • Zariah from United States (7/10)

    Cute and put away

  • Jovan from Norway (8/10)

    Good location. Very helpful stuff, they were always willing to assist.

  • Tanvi from United Kingdom (7/10)

    The bed was really big and there were 2 sinks which was very helpful. The staff was also great at recommending things to do but the activities weren’t crazy expensive like most hotels. The location was so good – huge supermarket across the road and collectivos nearby.

  • D from Canada (8/10)

    Excellent central location in Tulum, next to big grocery store. I was given free room upgrade as booking.com customer

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Shuttle service
  • Minimarket on site
  • Shared lounge/T V area
  • Designated smoking area
  • Air conditioning
  • Mosquito net
  • Wake-up service
  • Private entrance
  • Car hire
  • Soundproof rooms
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Room service

Kitchen:

  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden

Wellness:

  • Massage

Activities:

  • Bicycle rental
  • Water sport facilities on site
  • Snorkelling
  • Diving
  • Hiking
  • Fishing

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Bar
  • Minibar
  • Tea/Coffee maker

Room Amenities:

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Languages spoken:

  • English
  • Spanish
  • Italian

Cleaning services:

  • Daily housekeeping

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box

Reception services:

  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Great for your stay:

  • Private bathroom
  • Air conditioning
  • Free WiFi
  • Family rooms
  • Room service
  • Airport shuttle
  • Non-smoking rooms
  • Water sport facilities on site
  • Tour desk
  • Outdoor swimming pool

Outdoor swimming pool Free!:

  • Open all year
  • All ages welcome
  • Shallow end
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Image 6 of Pacha Tulum

Rules

Pets:

  • Pets are not allowed.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.4

Comfort:

8.7

Location:

8.5

Free WiFi:

9.3

Facilities:

8.3

Cleanliness:

8.6

Value for money:

8.4

Send Us a Message

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