Calle 12 Sur, 77765 Tulum, Mexico
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Palacio Tremendo Overview

First Impressions

Walking into Palacio Tremendo, you immediately sense this isn’t your typical Tulum hotel. The four-star property has this refined colonial charm that feels both grand and intimate — honestly, the name “tremendous palace” isn’t just marketing speak. The lobby strikes that perfect balance between upscale sophistication and the laid-back Tulum vibe, with local artisans’ work displayed alongside carefully curated furnishings. You know what really caught my attention? The staff genuinely seems to care about making your stay memorable, not just checking boxes on a service list.

Prime Tulum Position

The location on Calle 12 Sur puts you right in the sweet spot of Tulum — close enough to everything that matters but far enough from the chaos to actually relax. You’re walking distance to some incredible cenotes (I mean, this is cenote country after all), and the beach is just a quick bike ride away. What I love about this spot is that you can easily explore Tulum’s famous ruins in the morning, then head back for a siesta before hitting the beach clubs. The free parking is actually a huge deal here since most places in Tulum either don’t have it or charge premium rates for it.

The Rooms

My room had this wonderful blend of modern comfort and Mexican character — think handcrafted furniture paired with excellent air conditioning (trust me, you’ll appreciate this in the Yucatan heat). The bathrooms are particularly well-designed, with beautiful tile work that feels authentically local rather than resort-generic. Windows are positioned to catch the morning light perfectly, and the beds are genuinely comfortable — not always a given in boutique properties. The attention to detail shows in small touches like locally-made soaps and thoughtful lighting that creates the right mood for evening relaxation.

Exploring the Neighborhood

What makes Palacio Tremendo special is how it connects you to authentic Tulum life. You’re surrounded by local taquerias where you can grab incredible cochinita pibil for a fraction of resort prices, and there’s this fantastic little market just two blocks away where locals actually shop. The hotel staff pointed me toward a cenote that most tourists never find — honestly, having that local knowledge makes such a difference. You can walk to several excellent restaurants for dinner, then stroll back through streets that feel safe and welcoming even after dark.

Why Guests Love It

Couples consistently rate this place highly, and after staying here, I totally understand why. There’s something romantic about the colonial architecture combined with Tulum’s natural beauty — it creates this perfect backdrop for a getaway. The property manages to feel intimate without being cramped, upscale without being pretentious. You get that boutique hotel experience with genuine Mexican hospitality, plus practical perks like the free parking that make your trip smoother. It’s the kind of place where you can have an authentic Tulum experience while still enjoying refined comfort — and honestly, that balance is harder to find than you’d think.

Palacio Tremendo Accommodations

AccommodationDetails
One-Bedroom Apartment1 extra-large double bed and 1 sofa bed for 3 adults
Loft1 extra-large double bed and 1 sofa bed for 3 adults
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Reviews of Palacio Tremendo

  • Lorenz from Germany (9/10)

    super cosy and luxury penthouse! with nice pool and whirlpool. the staff was amazing friendly! for now the best we had in Tulum! 10+++

  • Amanda from United States (7/10)

    Great location near Calle 7 restaurants and bars! The host was very responsive and friendly and helped us with taxi service to the airport as well. Property looked better in person. Friendly cat on the property as well!

  • Laura from Spain (9/10)

    ideal para pasar un buen rato con amigos o familia. La terraza es increíble y la casa grande y bonita. Altamente recomendable

  • Manuela from Mexico (9/10)

    El diseño del departamento y que es muy espacioso

  • Gabe-e from Canada (8/10)

  • Lorenz from Germany (9/10)

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet
  • Extra long beds (> 2 metres)

Kitchen:

  • Dining table
  • Cleaning products
  • Stovetop
  • Oven
  • Tumble dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Microwave
  • Refrigerator

Bathroom:

  • Toilet paper
  • Towels
  • Additional toilet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower

Outdoors:

  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • Private pool
  • Patio
  • Balcony
  • Terrace

Wellness:

  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage

Transport:

  • Bicycle rental
  • Shuttle service
  • Airport shuttle

Activities:

  • Beach
  • Snorkelling
  • Diving
  • Cycling
  • Windsurfing
  • Fishing

Living Area:

  • Dining area
  • Sofa
  • Seating Area
  • Desk

Food & Drink:

  • Grocery deliveries
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by stairs only

Miscellaneous:

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Non-smoking rooms

Room Amenities:

  • Socket near the bed
  • Sofa bed
  • Fan
  • Iron
  • Hot tub

Languages spoken:

  • English
  • Spanish

Cleaning services:

  • Daily housekeeping
  • Laundry

Safety & security:

  • Key access
  • Safety deposit box

Media & Technology:

  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Express check-in/check-out

Building characteristics:

  • Private apartment in building

Outdoor swimming pool Free!:

  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Pool/beach towels
  • Sun loungers or beach chairs

Entertainment and family services:

  • Babysitting/child services
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House Rules at Palacio Tremendo

Pets:

  • Pets are not allowed.

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 16:00
  • You’ll need to let the property know in advance what time you’ll arrive.

Check-out:

  • Until 11:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

10

Comfort:

9.6

Location:

9.6

Facilities:

9.2

Cleanliness:

8.3

Value for money:

9.2