

Hotel Description
Nestled in the heart of the vibrant Tulum, Mexico, the Puerta Azul, Luum Zama hotel stands as a beacon of tranquility and charm. Boasting a stunning location on the 6G2W+7C coordinates, this enchanting establishment invites travelers to immerse themselves in the essence of the Riviera Maya.
As you approach the hotel, the striking azure hues of the Puerta Azul, Luum Zama beckon you to embark on a journey of relaxation and discovery. The hotel’s facade, with its harmonious blend of contemporary and traditional architectural elements, sets the tone for the exceptional experience that awaits.
Step through the grand entrance, and you’ll be greeted by a warm and welcoming staff, eager to ensure your stay is nothing short of extraordinary. The lobby, adorned with locally sourced artisanal pieces and vibrant botanical accents, immediately immerses you in the rich cultural tapestry of the region.
The Puerta Azul, Luum Zama’s guestrooms are designed to provide the ultimate in comfort and serenity. Each room is a masterful blend of modern amenities and traditional Mexican influences, creating a harmonious sanctuary where you can unwind and recharge. Sink into the plush bedding, gaze out at the stunning vistas, and let the soothing sounds of nature lull you into a state of pure bliss.
One of the hotel’s standout features is its stunning outdoor pool area. Nestled amidst lush, tropical foliage, the pool provides a refreshing oasis where you can float, soak up the sun, and sip on delectable cocktails from the poolside bar. Surrounding the pool, cozy cabanas and plush loungers offer the perfect spots to indulge in a good book, reconnect with loved ones, or simply bask in the warm Mexican sun.
The culinary experience at the Puerta Azul, Luum Zama is a true celebration of the region’s vibrant flavors. The on-site restaurant, helmed by a talented culinary team, showcases a menu that blends traditional Mexican cuisine with innovative, modern twists. From the freshest seafood dishes to the aromatic spices and local produce, every bite is a gastronomic delight that transports your taste buds on a journey through the flavors of Tulum.
For those seeking to indulge in a more holistic approach to wellness, the hotel’s spa offers a sanctuary of tranquility. Immerse yourself in luxurious treatments that harness the healing power of natural ingredients, such as locally sourced herbs and essential oils. Unwind in the serene treatment rooms, where the stresses of the day melt away, leaving you feeling rejuvenated and revitalized.
Beyond the hotel’s walls, the Puerta Azul, Luum Zama invites you to explore the captivating wonders of Tulum and its surrounding areas. Venture out to discover ancient Mayan ruins, swim in the crystal-clear cenotes, or indulge in the vibrant beach culture that has made this destination a sought-after haven for travelers from around the world.
With its impeccable service, luxurious amenities, and unwavering commitment to providing an authentic and unforgettable experience, the Puerta Azul, Luum Zama hotel in Tulum, Mexico, is a true gem that embodies the very essence of the Riviera Maya. Whether you’re seeking a romantic getaway, a family-friendly vacation, or a rejuvenating retreat, this hotel is poised to exceed your every expectation and leave you with lasting memories of your time in this enchanting corner of the world.
Rooms
- Two-Bedroom Apartment with 1 large double bed and 2 double beds for 6 adults


Reviews
Redouane from Morocco (4/10)
Luis from Mexico (8/10)
Fue una experiencia súper agradable, una excelente escapada express agradezco muchísimo la atención de Sahian Mancera todo fue super
Max from Canada (8/10)
Facilities
Bedroom:
- Linen
Kitchen:
- Dining table
- Coffee machine
- Cleaning products
- Stovetop
- Oven
- Tumble dryer
- Kitchenware
- Kitchen
- Washing machine
- Microwave
- Refrigerator
Bathroom:
- Toilet paper
- Towels
- Private bathroom
- Toilet
- Hairdryer
- Shower
Outdoors:
- Outdoor furniture
- Private pool
- Patio
- Terrace
- Garden
Wellness:
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Sun umbrellas
- Sun loungers or beach chairs
- Massage
Transport:
- Bicycle rental
- Shuttle service
- Car hire
- Airport shuttle
Activities:
- Aerobics
- Live sport events (broadcast)
- Live music/performance
- Cooking class
- Tour or class about local culture
- Happy hour
- Themed dinner nights
- Bike tours
- Walking tours
- Movie nights
- Pub crawls
- Temporary art galleries
- Beach
- Water park
- Snorkelling
- Diving
- Cycling
- Fishing
- Tennis court
Living Area:
- Sofa
- Seating Area
Food & Drink:
- Grocery deliveries
Accessibility:
- Entire unit located on ground floor
Miscellaneous:
- Air conditioning
- Non-smoking throughout
- Family rooms
- Non-smoking rooms
Outdoor & View:
- Pool view
- Garden view
Room Amenities:
- Private entrance
- Iron
Languages spoken:
- English
- Spanish
Cleaning services:
- Daily housekeeping
- Trouser press
- Ironing service
- Dry cleaning
- Laundry
Safety & security:
- CCTV in common areas
- Smoke alarms
- Key access
Media & Technology:
- Flat-screen TV
- TV
Reception services:
- Private check-in/check-out
- Concierge service
- Tour desk
- Express check-in/check-out
- 24-hour front desk
Building characteristics:
- Private apartment in building
Outdoor swimming pool Free!:
- Opening times
- Open all year
- All ages welcome
- Pool/beach towels
- Sun loungers or beach chairs
- Sun umbrellas


Rules
Pets:
- Pets are not allowed.
Parties:
- Parties/events are not allowed
Smoking:
- Smoking is not allowed.
Check-in:
- From 15:00
- You’ll need to let the property know in advance what time you’ll arrive.
Check-out:
- Until 11:00
No age restriction:
- There is no age requirement for check-in
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Facilities:
Cleanliness:
Value for money:
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