

Hotel Description
Nestled along the pristine Caribbean coastline of Tulum, Mexico, the Roc Luxe Tulum hotel stands as a beacon of refined elegance and untamed natural beauty. Awarded a rating of 6.4 out of 10 and boasting a 5-star rating, this exquisite accommodation offers an unparalleled retreat for those seeking to immerse themselves in the captivating essence of the Riviera Maya.
Situated at Carretera Tulum-Boca Paila KM 5.5 in the Zona Hotelera district, the Roc Luxe Tulum seamlessly blends modern luxury with the region’s rich cultural heritage. As you step through the grand entryway, you are immediately enveloped in a serene ambiance that invites you to surrender to the tranquility of your surroundings.
The hotel’s architecture pays homage to the Mayan legacy, with sleek, contemporary lines that harmonize effortlessly with the lush, verdant landscapes that surround it. Each of the 128 guest rooms and suites has been meticulously designed to provide the ultimate in comfort and relaxation. Adorned with handcrafted furnishings, plush bedding, and state-of-the-art amenities, these sanctuaries offer a haven of indulgence and rejuvenation.
Stepping out onto your private balcony or terrace, you are greeted by panoramic vistas of the glistening Caribbean Sea or the hotel’s verdant gardens, complete with cascading waterfalls and serene reflection pools. The perfect blend of indoor and outdoor living, the Roc Luxe Tulum seamlessly integrates the beauty of the natural world into the luxurious comfort of its accommodations.
One of the hotel’s crown jewels is its expansive infinity pool, which seems to melt into the horizon, creating a breathtaking visual illusion. Surrounded by plush sun loungers and cabanas, this oasis offers the ultimate in relaxation, where you can sip refreshing cocktails and bask in the warm embrace of the Mexican sun.
Culinary experiences at the Roc Luxe Tulum are a true delight for the senses. The hotel’s renowned restaurants and bars offer a tantalizing array of international and local cuisines, showcasing the vibrant flavors of the region. From fresh seafood and locally sourced produce to expertly crafted cocktails and fine wines, each dining encounter is a celebration of the senses.
For those seeking to indulge in rejuvenating wellness experiences, the Roc Luxe Tulum boasts a state-of-the-art spa facility that offers a range of treatments and therapies. Pamper yourself with soothing massages, invigorating facials, or revitalizing body wraps, all while surrounded by the calming ambiance of the hotel’s tranquil gardens.
Beyond the hotel’s boundaries, the Roc Luxe Tulum provides easy access to the countless wonders of the Riviera Maya. Explore the ancient Mayan ruins of Tulum, snorkel the crystal-clear cenotes, or simply relax on the pristine white-sand beaches that have made this region a global destination for travelers seeking a truly unforgettable experience.
Whether you’re planning a romantic getaway, a family vacation, or a luxurious business retreat, the Roc Luxe Tulum offers an unparalleled blend of sophistication, comfort, and unrivaled natural beauty. Immerse yourself in the captivating charm of Tulum and let the Roc Luxe Tulum curate an unforgettable journey that will stay with you long after your departure.
Rooms
- Deluxe Suite with Sea View with 1 extra-large double bed for 2 adults
- Deluxe King Suite with 1 extra-large double bed for 2 adults
- Deluxe Double Room with Side Sea View with 1 extra-large double bed for 2 adults
- Garden Suite King with Patio and Jungle View with 1 extra-large double bed for 2 adults
- King Suite with Sea View with 1 extra-large double bed for 2 adults
- Suite with Hot Tub and Jungle View with 1 extra-large double bed for 2 adults


Reviews
Karina from Poland (7/10)
Area of hotel was really great, little paradise! Our helpfully and friendly host Enrique make a great effort to improve our stay and make us feel special, thank you!
Correia from United Kingdom (6/10)
Room was beautiful. Bed was enormous. Just off the beach, hotel food was good.
Neunmalklug from Germany (7/10)
The location is perfect, IF you are on the beach side of the area as there are 3 parts within Roc Luxe and only one is directly at the beach. Bar and Restaurant are at the beach and the breakfast is healthy and good.
Jennifer from United States (5/10)
So the property is very beautiful the outdoor shower very adorable the grounds are immaculate the pool area is beautiful but……
Denis from Russia (6/10)
Mau was really helpful and intelligent.
Lay from United Kingdom (7/10)
The staff are friendly and extremely helpful
Viktoriia from Canada (7/10)
+ Cool resort style
+ Nice and big house
+ Friendly staff
+ Tasty food
+ Nice musicIsabella from Australia (1/10)
Absolutely disgraceful experience. We attended the property and at first we thought it was peaceful and oddly quiet. Within the first 1 hr we quickly realised the reason for this was one other couple was staying there unsure if this was because the owner had his own security with automated guns in the facility. As a young female I instantly felt unsafe and at high risk. To then realise the huts, although clean, had geckos falling from the ceiling and massive bugs flying onto the bed.
The staff seemed nice when we asked for a reasonable refund the day we arrives but stated we would leave the next day as our friend who recently broke his arms cast was deteriorating due to the climate and the property was unsafe in case of an accidental fall (all sand). The staff agreed to this and sent us off day 2, however, 24 hours later we received a message stating that they were no longer processing the refund and we will not see our money for the 4 days of 2 rooms we booked ($2000 AUD). The staff have not responded to any calls or emails from myself since.Frandy from United States (7/10)
The place was beautiful, felt like paradise.
Laura from United States (8/10)
Beautiful place infront of the beach delicious food and drinks beautiful rooms
Facilities
Bedroom:
- Linen
- Wardrobe or closet
- Extra long beds (> 2 metres)
General:
- Adult only
- Air conditioning
- Heating
- Private entrance
- Non-smoking rooms
- Iron
Kitchen:
- Coffee machine
- Refrigerator
Parking:
- Street parking
Bathroom:
- Toilet paper
- Towels
- Towels/sheets (extra fee)
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Outdoors:
- Outdoor furniture
- Beachfront
- Sun terrace
- Private beach area
- Garden
Services:
- Shuttle service
- Daily housekeeping
- Private check-in/check-out
- Concierge service
- Luggage storage
- Wake-up service
- Room service
Wellness:
- Fitness
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Spa facilities
- Sun umbrellas
- Sun loungers or beach chairs
- Public Bath
- Massage
- Spa and wellness centre
- Fitness centre
Activities:
- Beach
Food & Drink:
- Wine/champagne
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Tea/Coffee maker
Languages spoken:
- English
- Spanish
- French
Safety & security:
- Fire extinguishers
- Key access
- 24-hour security
- Safety deposit box
Reception services:
- Invoice provided
Outdoor swimming pool Free!:
- Open all year
- Adult only
- Pool/beach towels
- Sun umbrellas


Rules
Pets:
- Pets are allowed on request. Charges may be applicable.
Check-in:
- From 15:00 to 23:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- From 11:00 to 12:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
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