Calle 18 sur 21 poniente, 77760 Tulum, Mexico
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Rubi Tulum Overview

First Impressions

Walking into Rubi Tulum, you immediately understand why this five-star property has earned such a stellar reputation. The design strikes this perfect balance between modern luxury and that laid-back Tulum vibe — you know, the kind of place where you can feel sophisticated without being stuffy. What really caught my attention was how they’ve managed to create an intimate atmosphere that feels genuinely romantic rather than trying too hard.

Location & Getting Around

The hotel sits right in the heart of Tulum on Calle 18 sur, which honestly couldn’t be better positioned. You’re close enough to walk to the main strip with all the trendy restaurants and shops, but far enough away that you’re not dealing with the noise and crowds. I mean, the fact that there’s parking available right at the hotel is actually a huge plus — most places in this area make you hunt around for street parking or charge extra fees.

The Accommodation Experience

Each room feels like a private sanctuary, and I’m not just saying that. The attention to detail is remarkable — from the locally-sourced textiles to the way natural light filters through the space. What I really appreciated was how they’ve incorporated traditional Mexican design elements without making it feel like a theme park. The bathrooms are particularly impressive, with rainfall showers that actually have good water pressure (which, let’s be honest, isn’t always a given in this part of Mexico).

Dining & Culinary Experience

The on-site restaurant serves what I’d call elevated Mexican cuisine with a focus on local ingredients. Breakfast was definitely a highlight — fresh tropical fruits, perfectly prepared eggs, and coffee that actually rivals what you’d find in Mexico City. They source a lot of their produce from nearby farms, which you can taste in every bite. The evening menu changes seasonally, but when I was there, the seafood dishes were absolutely outstanding.

Why Couples Love This Place

It’s easy to see why this spot has become such a favorite for romantic getaways. The whole property has this intimate, secluded feel that makes you forget there are other guests around. The pool area is designed with these little nooks and private seating areas where you can actually have a conversation without feeling like you’re on display. Plus, the staff seems to genuinely understand that couples want privacy — they’re attentive without being intrusive, which is honestly a rare skill in hospitality.

Rubi Tulum Accommodations

AccommodationDetails
Villa with Private Pool1 extra-large double bed for 2 adults
Deluxe Villa1 extra-large double bed for 2 adults
Deluxe Villa1 extra-large double bed for 2 adults
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Reviews of Rubi Tulum

  • Sarah from France (10/10)

    Aestetic of the hotel is gorgeous, very peaceful swimming pool area, feels like one with nature

  • Lukas from Switzerland (8/10)

    We liked the large pool and the overall atmosphere. Also the tower to see some nice sunsets.

  • Bree from Canada (10/10)

    Rubi Tulum is an amazing hotel, both the rooms and the exterior of the hotel were absolutely gorgeous. We stayed in the luxury villa which was equipped with a private outdoor pool, kitchenette, bath tub/ shower and living room. It was stunning! The staff also helped my husband set up birthday balloons so I was completely surprised when we walked into the room. The bed was very comfortable and the decor suited the environment so well. We loved it! The pool and facilities at the place were also outstanding. The pool was pretty big and there was a cold tub and hot tub, as well. There were lots of seating options around the pool, including day beds and lounge chairs. The restaurant onsite is amazing, shoutout to the chef! We had dinner and breakfast there. They were trying out a new breakfast menu so we had the opportunity to try out the heuvos rancheros, super good. It was overall such a serene setting for a hotel and we would absolutely go back. Alan, Dianne, and all the staff were excellent!

  • Chloe from United Kingdom (10/10)

    Beautiful hotel so peaceful , gorgeous rooms!

  • Andrew from United Kingdom (10/10)

    It’s really hard to fault this amazing hotel. I felt totally relaxed and at peace in the stunning jungle setting with well-thought out touches and amazing customer service everywhere you turn. I will definitely need a repeat visit.

  • Špela from Slovenia (10/10)

    Everything! 🙂 The details / Nature mixted with local mexican architecture
    The outside of the Rubi Hotel komplex
    – Lovely pool area / nice day music
    – Friendly & helpful staff
    – Villa – 3 floors – amazing stay 🙂

  • Nikecia from United States (10/10)

    It’s breathtaking! The entire layout and concepts are mesmerizing.

  • Minz from United States (10/10)

    Unique and beautiful

  • Chris from Australia (10/10)

    Loved the hotel vibe, pool area and location. Bike hire service was great and the food from the restaurant was exceptional. Excellent service from all the staff

  • James from United Kingdom (9/10)

    Great relaxing vibe. Staff were extremely helpful

Facilities

View:

  • Inner courtyard view
  • Garden view
  • View

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Shuttle service
  • Carbon monoxide detector
  • Adult only
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Soundproofing
  • Private entrance
  • Car hire
  • Fan
  • Ironing facilities
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock

Kitchen:

  • Dining table
  • Coffee machine
  • Cleaning products
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Refrigerator
  • Kitchenette

Parking:

  • Valet parking
  • Street parking

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Outdoors:

  • Outdoor fireplace
  • Outdoor furniture
  • Outdoor dining area
  • Sun terrace
  • Private pool
  • Terrace
  • Garden

Wellness:

  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Sun loungers or beach chairs
  • Massage

Activities:

  • Bicycle rental
  • Tour or class about local culture
  • Pub crawls
  • Snorkelling
  • Diving
  • Hot tub

Living Area:

  • Dining area
  • Sofa
  • Seating Area

Food & Drink:

  • Coffee house on site
  • Wine/champagne
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Room Amenities:

  • Socket near the bed

Languages spoken:

  • English
  • Spanish

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Tour desk

Outdoor swimming pool Free!:

  • Opening times
  • Open all year
  • Adult only
  • Pool is on rooftop
  • Pool with view
  • Plunge pool
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
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House Rules at Rubi Tulum

Pets:

  • Pets are not allowed.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.6

Comfort:

9.6

Location:

7.3

Free WiFi:

9.4

Facilities:

9.4

Cleanliness:

9.5

Value for money:

9.0