

Hotel Description
Nestled in the heart of the vibrant Tulum City Centre, the Una Vida hotel stands as a beacon of modern luxury and tranquility. This 5-star oasis, boasting a Scored 9.4 rating, offers an unparalleled experience for discerning travelers seeking to immerse themselves in the captivating beauty of Mexico’s Riviera Maya.
As you step through the hotel’s grand entrance, you are immediately enveloped in a serene ambiance that seamlessly blends the region’s rich cultural heritage with contemporary design. The lobby, adorned with locally-sourced materials and artisanal accents, sets the tone for the hotel’s commitment to celebrating the essence of Tulum.
The accommodation at Una Vida is a true masterclass in sophisticated elegance. Each of the meticulously appointed guest rooms and suites exudes a sense of tranquility, with clean lines, neutral tones, and natural textures that create a soothing retreat from the outside world. Floor-to-ceiling windows flood the spaces with natural light, offering breathtaking views of the lush tropical gardens or the shimmering Caribbean Sea beyond.
Unwind in the privacy of your own private terrace or balcony, where you can sip a refreshing beverage and watch the sun dip below the horizon, painting the sky in vibrant hues. The en-suite bathrooms are true sanctuaries, featuring indulgent soaking tubs, rainfall showers, and premium amenities that cater to your every need.
At the heart of the Una Vida experience lies the exceptional dining offerings. The hotel’s signature restaurant, “Ixchel,” is a culinary masterpiece that celebrates the flavors of the Yucatán Peninsula. Led by a team of renowned chefs, the restaurant’s menu is a harmonious blend of traditional Mexican techniques and innovative culinary creations, using the freshest locally-sourced ingredients.
Pair your gourmet feast with a selection from the restaurant’s extensive wine cellar, where you’ll find a curated collection of both local and international varietals. For a more casual dining experience, the hotel’s poolside bar and lounge, “La Palapa,” offers a relaxed ambiance and an array of refreshing cocktails and light bites.
Immerse yourself in the hotel’s wellness oasis, where the Thalasso Spa by Una Vida awaits. This sanctuary of tranquility offers a range of indulgent treatments, from signature massages and body rituals to rejuvenating facials and hydrotherapy sessions. Unwind in the soothing steam rooms, saunas, and relaxation lounges, allowing your mind and body to find true equilibrium.
Beyond the hotel’s boundaries, the surrounding Tulum City Centre offers a wealth of opportunities to explore the region’s rich cultural heritage and natural wonders. Venture out to discover the ancient Mayan ruins, wander through the vibrant local markets, or embark on eco-adventures in the nearby biosphere reserves and cenotes.
Whether you’re seeking a romantic getaway, a family vacation, or a wellness-focused retreat, the Una Vida hotel is the perfect oasis to immerse yourself in the enchanting essence of Tulum. With its impeccable service, world-class amenities, and commitment to sustainable practices, this 5-star gem promises an unforgettable experience that will leave a lasting impression on your heart and soul.
Rooms
- One-Bedroom Suite with 1 extra-large double bed and 1 sofa bed for 3 adults, 2 children
- Three-Bedroom Luxury House with 2 × 1 extra-large double bed, 2 double beds and 1 sofa bed for 7 adults, 3 children
- Tropical Room with Plunge Pool and Private Garden with 1 extra-large double bed for 2 adults, 1 child
- Tropical Room with Terrace with 1 extra-large double bed for 2 adults, 1 child
- Jungle Studio with 1 extra-large double bed for 2 adults, 1 child


Reviews
Agustin from Switzerland (10/10)
we loved everything about this hotel. the service was wonderful and the amenities were very pretty and calming. also we enjoyed the access to the Bardo amenities and restaurants. the yoga and wellness included was a plus plus. very good instructors and classes. we would definitely come back.
Priyaanka from New Zealand (10/10)
Everything was tranquil and beautiful. Great location and lovely staff. Especially Sam. There was even a sister property that you could go to and use the pool and facilities.
Erica from Italy (9/10)
Very beautiful place, the hotel is newly renovated, with parking options, a pool, a very good restaurant where we had both breakfast (included) and dinner as well as spa services among others. Menus are varied with many healthy options. Overall we found a very clean space with very comfortable rooms, minutes by car to the beach.
Highly recommendedPaul from Netherlands (9/10)
We were staying in an amazing apartment, with separate bedroom and living area. The layout is great. Level of cleanliness and comfort is amazing .
Franck from France (10/10)
Great hotel and super helpful team
Reza from Canada (9/10)
pool , room , bike , nature , view , breakfast
Cherbon from United States (9/10)
Sam and Niko omg they were the absolute best! They need a raise. The property was calm, spiritual. Everyone was so nice and helpful. They had cleaning service everyday. Asked if you needed anything. The food was great. I like that you could spend time at their sister villa;hotel bardo.
Daisy from United States (8/10)
Near enough to the center of the city. Walkable distance but the heat was unbearable. They had a pool, a restaurant, and the rooms had AC. The rooms were large and they had kitchen appliances to cook and make your own food to save some money. Staff was incredibly helpful and friendly and gave us tips about places to go and how to get there. When there was a problem they fixed it right away.
Manuel from Germany (10/10)
Sadly, we only stayed for 2 night. If we had known better, we would have stayed at least 4. The Room with the private pool was very Beautiful.
I really had the best experience in my life regarding service staff.
You can choose from a few breakfast options a la carte.Tim from New Zealand (10/10)
That it was beautiful and stylish and a peaceful retreat to come back to after being out in the heat all day. We also loved all the recommendations from Fernando he was a great host
Facilities
Bedroom:
- Linen
- Extra long beds (> 2 metres)
General:
- Shuttle service
- Grocery deliveries
- Air conditioning
- Mosquito net
- Private entrance
- Car hire
- Laptop safe
- Fan
- Family rooms
- Airport shuttle
- Non-smoking rooms
- Iron
- Room service
Kitchen:
- Cleaning products
Parking:
- Street parking
- Accessible parking
Bathroom:
- Toilet paper
- Towels
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Outdoors:
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Wellness:
- Yoga classes
- Full body massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Spa lounge/relaxation area
- Sun umbrellas
- Sun loungers or beach chairs
- Public Bath
- Open-air bath
- Massage
Activities:
- Happy hour
- Themed dinner nights
- Water park
- Snorkelling
- Diving
- Darts
- Fishing
Food & Drink:
- Fruits
- Wine/champagne
- Kid meals
- Snack bar
- Bar
- Restaurant
Accessibility:
- Entire unit located on ground floor
Room Amenities:
- Socket near the bed
- Clothes rack
2 swimming pools:
- Heated pool
- Shallow end
- Pool/beach towels
- Sun loungers or beach chairs
- Open all year
- All ages welcome
- Heated pool
- Pool/beach towels
- Pool bar
- Sun loungers or beach chairs
- Sun umbrellas
Languages spoken:
- English
- Spanish
Cleaning services:
- Daily housekeeping
- Dry cleaning
- Laundry
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Key access
- 24-hour security
- Safety deposit box
Reception services:
- Invoice provided
- Private check-in/check-out
- Concierge service
- Tour desk
Business facilities:
- Fax/photocopying
Great for your stay:
- Parking
- 2 restaurants
- Private bathroom
- Pets allowed
- Air conditioning
- Free WiFi
- Free parking
- Family rooms
- Room service
- Airport shuttle


Rules
Pets:
- Pets are allowed. Charges may be applicable.
Groups:
- When booking more than 3 rooms, different policies and additional supplements may apply.
Check-in:
- From 15:00 to 00:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 12:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Free WiFi:
Facilities:
Cleanliness:
Value for money:
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