

Hotel Description
Nestled in the heart of the vibrant city of Tulum, Mexico, the Unho Tulum hotel offers an unparalleled experience for travelers seeking a serene and luxurious escape. Rated 8.5 out of 10 and boasting a prestigious 4-star status, this remarkable establishment sets a new standard for hospitality in the region.
Located at Calle 7 Poniente #24, Region 15, 77760 Tulum, the Unho Tulum is perfectly positioned to provide guests with easy access to the area’s most captivating attractions. Surrounded by the stunning natural beauty of the Yucatan Peninsula, the hotel invites visitors to immerse themselves in the rich cultural tapestry and breathtaking landscapes that have made Tulum a sought-after destination.
As you step through the hotel’s grand entrance, you are immediately greeted by a serene and inviting ambiance that sets the tone for your stay. The thoughtfully designed lobby, with its high ceilings, natural stone and wood accents, and elegant furnishings, creates a sense of tranquility and sophistication that permeates throughout the entire property.
The Unho Tulum’s accommodations are a true testament to the hotel’s commitment to excellence. Each of the meticulously designed guest rooms and suites offers a private oasis of comfort and luxury. Featuring plush bedding, high-end amenities, and breathtaking views of the lush tropical gardens or the sparkling azure waters of the Caribbean Sea, every aspect of the rooms has been carefully curated to ensure the utmost satisfaction of our guests.
Indulge in the hotel’s remarkable culinary offerings at the on-site restaurant, where master chefs blend traditional Mexican flavors with modern culinary techniques to create a dining experience that is both delectable and visually stunning. From the locally sourced ingredients to the impeccable presentation, every dish is a testament to the hotel’s commitment to showcasing the best of Tulum’s gastronomic heritage.
Unwind and rejuvenate at the Unho Tulum’s full-service spa, where skilled therapists offer a range of rejuvenating treatments designed to soothe the mind, body, and soul. Lose yourself in the tranquil atmosphere of the spa’s serene treatment rooms, where the gentle sounds of nature and the scent of essential oils transport you to a realm of pure relaxation.
For the active traveler, the hotel boasts an impressive array of recreational facilities, including a sparkling outdoor pool, a state-of-the-art fitness center, and various outdoor activities such as yoga classes and guided eco-tours. Whether you’re seeking a peaceful day by the pool or an exhilarating adventure exploring the region’s natural wonders, the Unho Tulum has something to fulfill every desire.
Beyond the hotel’s exceptional amenities, the true essence of the Unho Tulum experience lies in the exceptional level of service provided by the dedicated staff. Committed to anticipating and exceeding the needs of each guest, the hotel’s team of hospitality professionals delivers a level of attentiveness and personalization that is unmatched in the region.
Whether you’re planning a romantic getaway, a family vacation, or a business retreat, the Unho Tulum is the perfect destination to immerse yourself in the beauty and culture of Tulum. With its unparalleled accommodations, exceptional dining, rejuvenating spa, and endless array of activities, this hotel offers an unforgettable experience that will leave you feeling refreshed, rejuvenated, and eager to return.
Book your stay at the Unho Tulum today and discover the ultimate in luxury and hospitality in the heart of this captivating Mexican paradise.
Rooms
- King Studio with 1 extra-large double bed for 2 adults, 1 child
- Deluxe King Studio with 1 extra-large double bed for 2 adults, 1 child
- Standard Apartment with 1 extra-large double bed and 2 single beds for 4 adults, 2 children
- Superior Apartment with 1 extra-large double bed and 2 single beds for 4 adults, 2 children
- Deluxe Apartment with 2 × 1 extra-large double bed and 2 single beds for 6 adults, 4 children
- Three-Bedroom Villa with 2 × 1 extra-large double bed and 2 single beds for 6 adults


Reviews
Karli from United Kingdom (9/10)
The customer service is one of the best that I have ever experienced – having staying at some of the world most highly regarded hotels. Gerardo the hotel manager provided top quality service on all rounds – booking taxi's, preparing room service, room upgrade, facilitating tours to other destinations, food recommendations – the list goes on. Through our entire time he was gracious, and highly personable. Essentially, UNHO would not be the great stay without him. I will be returning for sure.
Alejandro from United States (8/10)
Te pool area
Winona from Germany (9/10)
Everything
Staff was friendlyMarcia from Mexico (9/10)
The room we had for vacation was very nice and loved the private pool.
Lisa from Italy (9/10)
This hotel is amazing. It has by far the best finishes and architecture that we have found in all of our trip to Mexico. A fire is always burning in the courtyard in the night, the staff is beyond helpful and kind. I would go back there any day!
Jenny from Luxembourg (9/10)
relatively central, cool and modern style. really nice and good equipped. Good value for money with one private and public pool each.
Bojan from Serbia (8/10)
We have stayed for a week and used it as a hub to visit many sites around Tulum, therefore good value for the money, spacious and nicely designed apartment. Car is absolute must if you want to stay here.
Baptiste from Spain (8/10)
The place was really nice, cosy and safe!!
Ákos from Hungary (9/10)
Room, view, pool, everything was great.
Rasheeda from United States (7/10)
the private pool in the room I couldn't use because it wasn't clean .
Facilities
Bedroom:
- Linen
- Wardrobe or closet
- Extra long beds (> 2 metres)
General:
- Shuttle service
- Grocery deliveries
- Vending machine (snacks)
- Vending machine (drinks)
- Designated smoking area
- Air conditioning
- Tile/marble floor
- Car hire
- Laptop safe
- Family rooms
- Ironing facilities
- Non-smoking rooms
- Iron
- Room service
Kitchen:
- Coffee machine
- Tumble dryer
- Kitchenware
- Electric kettle
- Kitchen
- Washing machine
- Microwave
- Refrigerator
- Kitchenette
Parking:
- Valet parking
- Street parking
Bathroom:
- Toilet paper
- Towels
- Towels/sheets (extra fee)
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Outdoors:
- Outdoor furniture
- Sun terrace
- Patio
- Terrace
Wellness:
- Full body massage
- Sun loungers or beach chairs
- Public Bath
- Massage
Living Area:
- Dining area
- Seating Area
Food & Drink:
- Coffee house on site
- Tea/Coffee maker
Accessibility:
- Hearing accessible
- Upper floors accessible by stairs only
Room Amenities:
- Socket near the bed
Languages spoken:
- English
- Spanish
Cleaning services:
- Daily housekeeping
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Key card access
- 24-hour security
- Safety deposit box
Media & Technology:
- Flat-screen TV
- TV
Reception services:
- Invoice provided
- Private check-in/check-out
- Concierge service
- Tour desk
- 24-hour front desk
Outdoor swimming pool Free!:
- Opening times
- Open all year
- All ages welcome
- Pool is on rooftop
- Infinity pool
- Pool with view
- Plunge pool
- Pool/beach towels
- Sun loungers or beach chairs


Rules
Pets:
- Pets are allowed. Charges may be applicable.
Check-in:
- From 15:00 to 23:30
Check-out:
- Until 11:00
No age restriction:
- There is no age requirement for check-in
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Free WiFi:
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