

Valhalla Residences by Biwa Overview
First Impressions
When I first pulled up to Valhalla Residences by Biwa, I honestly wasn’t sure what to expect from the name — but this four-star property in Tulum immediately caught my attention with its modern take on jungle chic. The entrance feels understated yet sophisticated, and you know what really impressed me? The free parking right on-site, which is actually a bigger deal than you might think in this part of Mexico where finding a secure spot for your rental car can be a real headache.
Location & Neighborhood
The location on Calle Lirio is pretty brilliant, actually — you’re close enough to Tulum’s main attractions without being stuck in the tourist chaos. I mean, couples absolutely love this spot (they rate it 8.9 out of 10), and after spending time here, I totally get why. You can walk to some fantastic local spots that most visitors never discover, and the beach zone is just a quick bike ride away. The neighborhood has this authentic Mexican residential feel that makes you feel less like a tourist and more like you’re actually experiencing how locals live.
The Room Experience
My room was spacious and thoughtfully designed — honestly, it felt more like staying in a well-appointed apartment than a typical hotel. The decor strikes this perfect balance between contemporary comfort and subtle nods to local culture, without going overboard with the whole “tropical paradise” theme that some places push too hard. The air conditioning works beautifully (trust me, you’ll appreciate this in Tulum’s humidity), and the bathroom setup is genuinely impressive with great water pressure and modern fixtures. Each unit is designed with meticulous attention to comfort and style.
Dining & Amenities
While there isn’t a full-service restaurant on-site, each unit comes with a well-equipped kitchenette that’s actually functional — not just for show like in some places. I found myself cooking breakfast most mornings, which saved money and gave me a chance to shop at the local markets for fresh ingredients. The property also features a lovely spa area where you can unwind after long days of exploring cenotes and ruins, though I’d recommend booking treatments in advance since they fill up quickly.
Why Guests Love It
What really sets Valhalla Residences apart is how it manages to feel both peaceful and connected to everything Tulum offers. Recent guests consistently rate the location highly (8.6 out of 10), and that 9.5 overall rating isn’t just a fluke — it reflects genuine attention to detail and service. The staff knows the area inside and out, so they’ll point you toward hidden cenotes and local eateries that aren’t overrun with tour groups. It’s the kind of place where you can have an authentic Tulum experience without sacrificing comfort or convenience. This property truly delivers on its promise of exceptional hospitality.
Tulum’s hotels balance barefoot luxury, mezcal tastings, and artisan pop-ups lining boho-chic beach roads.
Valhalla Residences by Biwa Accommodations
| Accommodation | Details |
|---|---|
| Two-Bedroom Apartment | 1 extra-large double bed, 2 single beds and 1 sofa bed for 4 adults |
| One-Bedroom Apartment | 1 extra-large double bed and 1 sofa bed for 2 adults |
| Penthouse Apartment | 2 × 1 extra-large double bed and 1 sofa bed for 4 adults |
| Superior Apartment | 2 × 1 extra-large double bed and 1 sofa bed for 4 adults |


Reviews of Valhalla Residences by Biwa
Neza from Slovenia (10/10)
The appartment was great, very spaceous, with big windows in bedrooms. Comftortable beds, clean bathroom and nice pool. And very kind host. Everything perfect! I sttongly recommend.
Lucy from United States (10/10)
The kitchen was well equipped. The beds were comfortable and the blinds make the rooms super dark. The pool was nice and lovely to swim in, though they use too much chlorine because afterwards my fingers started peeling, which had never happened before after swimming in a pool. Antonieta was a nice host.
Fabiola from Mexico (10/10)
Everything
Laree from Singapore (10/10)
New clean facilities. Loved the apartment layout
Eri from Greece (10/10)
Everything.Antoniela is the best. Thank you for everything.
Eileen from United Kingdom (10/10)
Love everything and in particular the care and attention from Antoinetta to make sure we had everything we needed.
Carina from Germany (10/10)
Safe and quiet area. Everything was spotlessly clean. Towels and linen white and soft. Seems to be quite new, too. I think I must have been the first one to cook in that kitchen. Antonietta was exceptionally friendly and helpful.
Alana from New Zealand (10/10)
Great facilities, safe area and the staff we lovely
Stefano from United Kingdom (8/10)
New building, excellent accommodation, great pool, great amenities
Bonnie from United States (10/10)
Very well supplied kitchen and everything in the apartments were very nice. It’s easy to park and the woman who takes care of the property is extremely kind and helpful.
Facilities
Bedroom:
- Linen
- Wardrobe or closet
Kitchen:
- Coffee machine
- Stovetop
- Kitchenware
- Kitchen
- Microwave
- Refrigerator
Parking:
- Accessible parking
Bathroom:
- Toilet paper
- Towels
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Outdoors:
- Outdoor furniture
- Sun terrace
- BBQ facilities
- Terrace
- Garden
Wellness:
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Sun loungers or beach chairs
- Public Bath
- Hot tub/Jacuzzi
- Massage
Transport:
- Bicycle rental
- Shuttle service
- Car hire
- Airport shuttle
Living Area:
- Dining area
- Sofa
- Seating Area
- Desk
Common areas:
- Shared lounge/T V area
Food & Drink:
- Tea/Coffee maker
Accessibility:
- Upper floors accessible by elevator
Miscellaneous:
- Toilet with grab rails
- Wheelchair accessible
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Outdoor & View:
- Pool view
Room Amenities:
- Socket near the bed
- Sofa bed
- Clothes rack
- Mosquito net
- Tile/marble floor
- Private entrance
- Fan
Languages spoken:
- English
- Spanish
Cleaning services:
- Laundry
Safety & security:
- Fire extinguishers
- Security alarm
- Key access
- 24-hour security
- Safety deposit box
Media & Technology:
- Streaming service (like Netflix)
- Flat-screen TV
- TV
Reception services:
- Invoice provided
- Private check-in/check-out
- Concierge service
- Luggage storage
- Tour desk
Great for your stay:
- Parking
- Private bathroom
- Air conditioning
- Free WiFi
- Kitchen
- Free parking
- Flat-screen TV
- Family rooms
- BBQ facilities
- Airport shuttle
Outdoor swimming pool Free!:
- Open all year
- All ages welcome
- Heated pool
- Pool/beach towels
- Sun loungers or beach chairs
- Sun umbrellas


House Rules at Valhalla Residences by Biwa
Pets:
- Pets are not allowed.
Parties:
- Parties/events are not allowed
Smoking:
- Smoking is not allowed.
Check-in:
- From 15:00 to 21:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- From 07:00 to 12:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
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Location:
Free WiFi:
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