C. Lirio Mz 20 Lt 21 esq. C Palma, 77760 Tulum, Mexico
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Valhalla Residences by Biwa Overview

First Impressions

When I first pulled up to Valhalla Residences by Biwa, I honestly wasn’t sure what to expect from the name — but this four-star property in Tulum immediately caught my attention with its modern take on jungle chic. The entrance feels understated yet sophisticated, and you know what really impressed me? The free parking right on-site, which is actually a bigger deal than you might think in this part of Mexico where finding a secure spot for your rental car can be a real headache.

Location & Neighborhood

The location on Calle Lirio is pretty brilliant, actually — you’re close enough to Tulum’s main attractions without being stuck in the tourist chaos. I mean, couples absolutely love this spot (they rate it 8.9 out of 10), and after spending time here, I totally get why. You can walk to some fantastic local spots that most visitors never discover, and the beach zone is just a quick bike ride away. The neighborhood has this authentic Mexican residential feel that makes you feel less like a tourist and more like you’re actually experiencing how locals live.

The Room Experience

My room was spacious and thoughtfully designed — honestly, it felt more like staying in a well-appointed apartment than a typical hotel. The decor strikes this perfect balance between contemporary comfort and subtle nods to local culture, without going overboard with the whole “tropical paradise” theme that some places push too hard. The air conditioning works beautifully (trust me, you’ll appreciate this in Tulum’s humidity), and the bathroom setup is genuinely impressive with great water pressure and modern fixtures. Each unit is designed with meticulous attention to comfort and style.

Dining & Amenities

While there isn’t a full-service restaurant on-site, each unit comes with a well-equipped kitchenette that’s actually functional — not just for show like in some places. I found myself cooking breakfast most mornings, which saved money and gave me a chance to shop at the local markets for fresh ingredients. The property also features a lovely spa area where you can unwind after long days of exploring cenotes and ruins, though I’d recommend booking treatments in advance since they fill up quickly.

Why Guests Love It

What really sets Valhalla Residences apart is how it manages to feel both peaceful and connected to everything Tulum offers. Recent guests consistently rate the location highly (8.6 out of 10), and that 9.5 overall rating isn’t just a fluke — it reflects genuine attention to detail and service. The staff knows the area inside and out, so they’ll point you toward hidden cenotes and local eateries that aren’t overrun with tour groups. It’s the kind of place where you can have an authentic Tulum experience without sacrificing comfort or convenience. This property truly delivers on its promise of exceptional hospitality.

Tulum’s hotels balance barefoot luxury, mezcal tastings, and artisan pop-ups lining boho-chic beach roads.

Valhalla Residences by Biwa Accommodations

AccommodationDetails
Two-Bedroom Apartment1 extra-large double bed, 2 single beds and 1 sofa bed for 4 adults
One-Bedroom Apartment1 extra-large double bed and 1 sofa bed for 2 adults
Penthouse Apartment2 × 1 extra-large double bed and 1 sofa bed for 4 adults
Superior Apartment2 × 1 extra-large double bed and 1 sofa bed for 4 adults
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Reviews of Valhalla Residences by Biwa

  • Neza from Slovenia (10/10)

    The appartment was great, very spaceous, with big windows in bedrooms. Comftortable beds, clean bathroom and nice pool. And very kind host. Everything perfect! I sttongly recommend.

  • Lucy from United States (10/10)

    The kitchen was well equipped. The beds were comfortable and the blinds make the rooms super dark. The pool was nice and lovely to swim in, though they use too much chlorine because afterwards my fingers started peeling, which had never happened before after swimming in a pool. Antonieta was a nice host.

  • Fabiola from Mexico (10/10)

    Everything

  • Laree from Singapore (10/10)

    New clean facilities. Loved the apartment layout

  • Eri from Greece (10/10)

    Everything.Antoniela is the best. Thank you for everything.

  • Eileen from United Kingdom (10/10)

    Love everything and in particular the care and attention from Antoinetta to make sure we had everything we needed.

  • Carina from Germany (10/10)

    Safe and quiet area. Everything was spotlessly clean. Towels and linen white and soft. Seems to be quite new, too. I think I must have been the first one to cook in that kitchen. Antonietta was exceptionally friendly and helpful.

  • Alana from New Zealand (10/10)

    Great facilities, safe area and the staff we lovely

  • Stefano from United Kingdom (8/10)

    New building, excellent accommodation, great pool, great amenities

  • Bonnie from United States (10/10)

    Very well supplied kitchen and everything in the apartments were very nice. It’s easy to park and the woman who takes care of the property is extremely kind and helpful.

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

Kitchen:

  • Coffee machine
  • Stovetop
  • Kitchenware
  • Kitchen
  • Microwave
  • Refrigerator

Parking:

  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
  • Terrace
  • Garden

Wellness:

  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Sun loungers or beach chairs
  • Public Bath
  • Hot tub/Jacuzzi
  • Massage

Transport:

  • Bicycle rental
  • Shuttle service
  • Car hire
  • Airport shuttle

Living Area:

  • Dining area
  • Sofa
  • Seating Area
  • Desk

Common areas:

  • Shared lounge/T V area

Food & Drink:

  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by elevator

Miscellaneous:

  • Toilet with grab rails
  • Wheelchair accessible
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Outdoor & View:

  • Pool view

Room Amenities:

  • Socket near the bed
  • Sofa bed
  • Clothes rack
  • Mosquito net
  • Tile/marble floor
  • Private entrance
  • Fan

Languages spoken:

  • English
  • Spanish

Cleaning services:

  • Laundry

Safety & security:

  • Fire extinguishers
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk

Great for your stay:

  • Parking
  • Private bathroom
  • Air conditioning
  • Free WiFi
  • Kitchen
  • Free parking
  • Flat-screen TV
  • Family rooms
  • BBQ facilities
  • Airport shuttle

Outdoor swimming pool Free!:

  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
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House Rules at Valhalla Residences by Biwa

Pets:

  • Pets are not allowed.

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 15:00 to 21:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • From 07:00 to 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.7

Comfort:

9.7

Location:

8.3

Free WiFi:

9.4

Facilities:

9.6

Cleanliness:

9.8

Value for money:

9.5