Av Kukulkan sur entre calle Xel-ha y Sac-beh, Tulum City Centre, 77780 Tulum, Mexico
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Hotel Description

Nestled amidst the lush, tropical splendor of the Yucatan Peninsula, XscapeTulum is a captivating oasis that seamlessly blends modern luxury with the rich cultural heritage of Tulum. Situated in the heart of the city center, this enchanting hotel invites guests to embark on a transformative journey, where every moment is an opportunity to escape the ordinary and immerse themselves in the vibrant essence of this mesmerizing destination.

As you approach the hotel, the striking architecture immediately captivates the senses. The sleek, contemporary design effortlessly juxtaposes with the verdant, palm-fringed landscape, creating a harmonious interplay between the built and natural environments. The hotel’s facade, adorned with clean lines and subtle textures, exudes a sense of understated elegance that sets the tone for the exceptional experience that awaits within.

Stepping through the doors of XscapeTulum, guests are greeted by a warm and inviting atmosphere that immediately puts them at ease. The lobby, with its high ceilings and natural light filtering through expansive windows, sets the stage for a truly remarkable stay. Warm wood tones, plush furnishings, and subtle nods to Mayan artistry create a serene and welcoming ambiance, inviting visitors to sit back, relax, and immerse themselves in the hotel’s calming energy.

The guest rooms at XscapeTulum are designed to be true sanctuaries of tranquility. Each accommodation, whether a spacious suite or a cozy standard room, has been meticulously curated to offer the ultimate in comfort and relaxation. Crisp, white linens, plush bedding, and carefully selected furnishings create a sense of unparalleled sophistication, while floor-to-ceiling windows provide breathtaking vistas of the surrounding landscape or the shimmering waters of the Caribbean Sea.

One of the standout features of XscapeTulum is its exceptional attention to detail and personalized service. The hotel’s dedicated staff are committed to anticipating the needs and preferences of each guest, ensuring that every aspect of the stay is tailored to individual preferences. From arranging private excursions and reserving the finest dining experiences to providing expert recommendations on the local culture and attractions, the team at XscapeTulum goes above and beyond to create truly unforgettable memories for their guests.

The culinary offerings at XscapeTulum are a true feast for the senses, celebrating the vibrant flavors and rich culinary traditions of the Yucatan region. The hotel’s signature restaurants, helmed by acclaimed chefs, present a harmonious blend of local ingredients and modern culinary techniques, creating dishes that are not only visually stunning but also bursting with sophisticated, complex flavors. Whether indulging in a leisurely breakfast overlooking the lush gardens or savoring a gourmet dinner under the stars, guests are treated to a dining experience that is nothing short of exceptional.

For those seeking to indulge in moments of tranquility and rejuvenation, the hotel’s spa sanctuary is a true oasis of calm. Offering a range of holistic treatments and therapies, the spa invites guests to embark on a journey of self-discovery, where they can reconnect with their mind, body, and spirit. From rejuvenating massages and nourishing facials to custom-designed wellness rituals, the spa’s experienced professionals create bespoke experiences that leave guests feeling refreshed, revitalized, and deeply restored.

Beyond the hotel’s exquisite accommodations and amenities, XscapeTulum’s prime location provides guests with unparalleled access to the region’s most captivating attractions and experiences. Just steps away, the hotel’s guests can explore the ancient Mayan ruins of Tulum, a UNESCO World Heritage site that offers a glimpse into the rich cultural legacy of the region. The pristine beaches of the Riviera Maya, with their powdery white sands and turquoise waters, are mere moments away, inviting guests to soak up the sun, snorkel in the crystal-clear cenotes, or simply bask in the natural beauty that surrounds them.

Whether travelers are seeking a romantic getaway, a family-friendly vacation, or a rejuvenating wellness retreat, XscapeTulum offers a truly unparalleled experience. With its commitment to excellence, its focus on personalized service, and its embrace of the region’s rich cultural heritage, this remarkable hotel stands as a beacon of sophisticated elegance and authentic Mexican hospitality. A stay at XscapeTulum is not just a vacation – it is a transformative journey that leaves a lasting impression on the heart and soul.

Rooms

  • Apartment with Patio or Balcony with 1 large double bed and 1 sofa bed for 4 adults, 2 children
  • Apartment with Garden View with 1 large double bed and 1 sofa bed for 4 adults, 2 children
  • Studio with Pool View with 1 large double bed for 2 adults, 1 child
  • Deluxe Queen Studio with 1 large double bed for 2 adults, 1 child
  • Premium King with Bath Tub with 1 extra-large double bed for 2 adults
  • Premium Queen with Balcony with 1 double bed for 2 adults
  • Premium King with Balcony with 1 extra-large double bed for 2 adults
  • Luxury King with Private Lounge with 1 extra-large double bed for 2 adults
  • Luxury King with Private Hot Tub with 1 extra-large double bed for 2 adults
  • Deluxe Suite King with 1 extra-large double bed for 2 adults
  • Superior Apartment with 1 extra-large double bed for 2 adults
  • Superior Apartment with 1 extra-large double bed and 1 sofa bed for 3 adults
  • Penthouse Apartment with 1 large double bed and 1 sofa bed for 2 adults
  • Standard Apartment with 1 extra-large double bed for 2 adults, 1 child
  • Deluxe Apartment with 1 extra-large double bed for 2 adults, 1 child
  • Apartment with Terrace with 1 extra-large double bed for 2 adults, 1 child
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Reviews

  • Liel from Israel (9/10)

    The staff was everything! Everyone was so nice and helpful. The place is beautiful and the room was perfect. Location is great – 10 minute walk from the bus station. They also have a restaurant which serves great food.

  • Bence from Hungary (9/10)

    Super room, well equipped. Beautiful greenery and pool.

  • Jorge from Australia (8/10)

    The room.

  • Olivia from United Kingdom (9/10)

    Everything! Great location, stunning grounds, beautiful and well maintained rooms / apartments, and super lovely staff 🙂

  • Timo from Netherlands (9/10)

    The place was really nice and quiet. And for the money I don’t think there is a better alternative. Also the restaurant at the place has really good food.

  • Drew from Ireland (8/10)

    Staff were very helpful with any requests we had
    Would recommend renting bikes for the day to see the ruins and beaches

  • Nicholas from United States (9/10)

    Location was great close to bus station and good restaurant onsite

  • Sezin from Turkey (8/10)

    The main area is really nice. We wanted to feel like we are in Tulum and we did with Xscape. The staff were really helpful and friendly. The room was huge and the balcony with bathtub was really nice. Hotel was quiet and peaceful. We enjoyed our stay. Thanks!

  • Fran from United Kingdom (7/10)

    – pool area was lovely, very relaxing and in nature
    – close to the town
    – the restaurant in the hotel is reasonable priced and delicious (great portions!)
    – room was nice

  • Tommy from Netherlands (7/10)

    We loved the facilities of the hotel, the pool was gorgeous and it really gives you holiday vibes. Loved the jacuzzi in the room and the decorations. Good price for the quality of the place.

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Shuttle service
  • Shared lounge/T V area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Private entrance
  • Car hire
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Room service

Kitchen:

  • Refrigerator

Parking:

  • Street parking

Bathroom:

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Garden

Wellness:

  • Spa lounge/relaxation area
  • Massage

Activities:

  • Bicycle rental
  • Tour or class about local culture
  • Happy hour
  • Bike tours
  • Walking tours
  • Snorkelling
  • Horse riding

Food & Drink:

  • Wine/champagne
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • English
  • Spanish

Cleaning services:

  • Daily housekeeping

Safety & security:

  • Fire extinguishers
  • Key access
  • 24-hour security
  • Safety deposit box

Reception services:

  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk

Outdoor swimming pool Free!:

  • Opening times
  • Open all year
  • Adult only
  • Pool/beach towels

Entertainment and family services:

  • Board games/puzzles
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Rules

Pets:

  • Pets are not allowed.

Check-in:

  • From 15:00 to 23:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • From 07:00 to 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.3

Comfort:

8.8

Location:

8.1

Free WiFi:

7.4

Facilities:

8.6

Cleanliness:

8.8

Value for money:

8.7

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