Km 5 Carretera Tulum Boca-Paila, 77780 Tulum, Mexico
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Image 1 of Zamas Hotel
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Hotel Description

Nestled in the heart of the Riviera Maya, the Zamas Hotel is a true oasis of tranquility and luxury. Situated at Km 5 Carretera Tulum Boca-Paila, in the vibrant town of Tulum, Mexico, this stunning property offers an unparalleled experience for discerning travelers.

The hotel’s 4-star rating and impressive score of 8.6 on popular review platforms speak volumes about the exceptional level of service and amenities that guests can expect. From the moment you step foot on the property, you’ll be captivated by the stunning architecture, which seamlessly blends traditional Mexican design with contemporary elegance.

The Zamas Hotel boasts a total of 30 well-appointed rooms, each meticulously designed to provide the ultimate in comfort and relaxation. The rooms feature a range of amenities, including plush bedding, air conditioning, and private balconies or terraces, many of which offer breathtaking views of the lush tropical gardens or the sparkling Caribbean Sea.

One of the hotel’s standout features is its stunning infinity pool, which appears to blend seamlessly with the azure waters of the nearby ocean. Guests can lounge on the comfortable poolside cabanas, sipping refreshing cocktails and soaking up the warm Mexican sun. For those seeking a more active experience, the hotel also offers a range of activities, such as yoga classes, snorkeling, and guided tours of the nearby Mayan ruins.

Dining at the Zamas Hotel is a true culinary adventure. The on-site restaurant, which has earned rave reviews from guests, offers a tantalizing menu of authentic Mexican dishes, as well as a selection of international favorites. The chefs use only the freshest, locally sourced ingredients to create mouthwatering meals that are sure to delight the senses.

Beyond the hotel’s impeccable facilities and amenities, the Zamas Hotel is also known for its commitment to sustainability and environmental conservation. The property has implemented a range of eco-friendly practices, from using renewable energy sources to minimizing waste and water consumption. This dedication to sustainability not only benefits the local environment but also aligns with the values of many modern travelers.

For those seeking a truly exceptional getaway, the Zamas Hotel is the perfect destination. Whether you’re looking to relax and unwind, explore the rich cultural heritage of the Riviera Maya, or simply immerse yourself in the beauty of the natural world, this hotel has something to offer every traveler.

From the moment you arrive, you’ll be greeted with warm hospitality and a sincere commitment to ensuring your every need is met. The attentive staff, who are fluent in both English and Spanish, are always on hand to offer personalized recommendations and assistance, making your stay at the Zamas Hotel truly unforgettable.

In conclusion, the Zamas Hotel is a true gem in the heart of the Riviera Maya, offering a unique and enchanting experience that is sure to leave a lasting impression on all who visit. With its stunning natural setting, luxurious accommodations, and exceptional service, this hotel is a must-visit destination for anyone seeking an unforgettable vacation in one of the most beautiful regions of Mexico.

Rooms

  • Jungle Room with 2 single beds and 1 double bed for 4 adults
  • Garden Room with Partial Sea View with 2 double beds for 4 adults
  • Classic Room – Beach Front with 1 single bed and 1 extra-large double bed for 3 adults
  • Classic Room with Ocean View – Upper Floor with 1 single bed and 2 extra-large double beds for 5 adults
  • Bungalow – Beach Front with 1 extra-large double bed for 2 adults
  • Family Room with Garden View with 2 single beds, 1 extra-large double bed and 1 large double bed for 6 adults
  • Bungalow with Sea View with 1 single bed and 1 extra-large double bed for 3 adults
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Image 4 of Zamas Hotel

Reviews

  • Kim from India (9/10)

    Our "Jungle room" was superb – extremely large with a big outside area with seating and hammocks. Our family of 4 was very comfortable in the room. I also really appreciated the large water container provided – allowing us to refill water bottles rather than buying more. The restaurant is also located on a section of beach with one of the best views along this stretch. It is a great place to sit with a drink and enjoy the breeze and views.

  • Mengfei from United Kingdom (9/10)

    Everyone at the hotel was so friendly, we loved Fernando and Daniel at the front desk and cute buddy the hotel dog. Fernando helped us get two bigger rooms as we are group travellers without extra charge. Also helped us get taxis and tried to get us the best price. We had a really lovely stay overall.

  • Robert from United States (8/10)

    The location and service here was great. The staff were amazing and very friendly and helpful. I would definitely stay here again when in Tulum. I liked the on site restaurant, which gave us the option to go out for dinner/lunch or stay in. The daily happy hour at the hotel bar was nice.

  • Beth from United Kingdom (9/10)

    The accomodation at Zamas was the favourite of our whole trip across Mexico. We stayed in the coconut grove and had a cabana with two bedrooms (one room had two doubles, the other two singles). Our bed was easily the biggest and comfiest of all we've stayed in – but what really makes the room special is the gorgeous Mexican styling. Colourful tiling, Mexican embroidered throws and cushions, thick walls, soaring ceilings, white adobe walls, built in shelving… It's all just gorgeous. There's a huge bathroom, good shower, plus a fridge. We also had an enormous terrace right on the sand, with hammocks and chairs and a view of the palm trees. It's a few steps to the gorgeous swimming pool on the other side of the road which we had to ourselves for the most part.
    Room service is available via WhatsApp and the concierges Fernando and Daniel were an absolute delight. Super helpful with advice and ideas, and they can book taxis, recommend restaurants etc. We rented bikes from across the road on two days and cycled to Playa Maya, the most incredible beach. There's a good restaurant there called Pancho Villa which doesn't charge a fee and the food is really good. We also loved the restaurant Negro Huilacoxe in town.
    If you're staying in Tulum, Zamas is perfect – not at all exclusive or glitzy but welcoming and authentic. We loved it. Thank you for making us so welcome.

  • Luisa from United States (9/10)

    It was authentic very clean very Zen and the best part was the staff Fernando Daniel and Maria were great but in general the whole staff, I felt very secure there securities 24 seven and the Security gentleman is very nice and is always looking out for the guest. But would really make this place Special was the staff.

  • Tracy from United States (8/10)

    Staff was very pleasant and helpful. Rooms were large and clean.

  • Ivan from United States (9/10)

    Very attentive. Brought a fan upon request. Food was delicious. Clean facilities and felt safe with the securities around. Hot and cold water for the entire family was available and potable drinkable water on the side.

  • Keith from United States (9/10)

    Everything! Beautiful location, great restaurant, terrific service. The staff was helpful and the beach / pool were beautiful. We'll certainly be visiting again.

  • Yvonne from Netherlands (9/10)

    Jungleroom 10!!! Wauw!!

  • Simon from Italy (8/10)

    Great position pn the beach

Facilities

View:

  • View

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Shuttle service
  • Pet bowls
  • Carbon monoxide detector
  • Grocery deliveries
  • Shared lounge/T V area
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Mosquito net
  • Wake-up service
  • Tile/marble floor
  • Car hire
  • Packed lunches
  • Fan
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Room service

Parking:

  • Parking garage

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Private beach area
  • Terrace
  • Garden

Wellness:

  • Personal trainer
  • Yoga classes
  • Fitness
  • Full body massage
  • Couples massage
  • Spa/wellness packages
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Massage

Activities:

  • Live sport events (broadcast)
  • Live music/performance
  • Happy hour
  • Beach
  • Evening entertainment
  • Snorkelling
  • Diving
  • Games room
  • Fishing

Food & Drink:

  • Fruits
  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Bar
  • Restaurant

Accessibility:

  • Wheelchair accessible

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • English
  • Spanish

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • Smoke alarms
  • Key access
  • 24-hour security
  • Safety deposit box

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Tour desk

Great for your stay:

  • Parking
  • Restaurant
  • Private bathroom
  • Pets allowed
  • Air conditioning
  • View
  • Free WiFi
  • Free parking
  • Room service
  • Airport shuttle

Outdoor swimming pool Free!:

  • Opening times
  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs

Entertainment and family services:

  • Board games/puzzles
  • Board games/puzzles
  • Babysitting/child services
Image 5 of Zamas Hotel
Image 6 of Zamas Hotel

Rules

Pets:

  • Pets are allowed. Charges may be applicable.

Check-in:

  • From 15:00 to 00:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.5

Comfort:

9.1

Location:

8.6

Free WiFi:

7.9

Facilities:

8.6

Cleanliness:

9.1

Value for money:

8.1

Send Us a Message

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