Aldea Zama Ixchel , Zama, 77760 Tulum, Mexico
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Image 1 of Copal Tulum Hotel
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Hotel Description

Nestled in the heart of the vibrant Tulum, Mexico, Copal Tulum Hotel offers an oasis of tranquility and luxury for the discerning traveler. Situated in the enchanting Aldea Zama Ixchel, this 5-star resort boasts a stunning location that seamlessly blends the natural beauty of the Riviera Maya with the vibrant cultural essence of the region.

As you step into the hotel’s serene lobby, you’re immediately enveloped in a sense of sophistication and elegance. The interiors are a harmonious blend of traditional Mayan design elements and contemporary sophistication, creating a warm and inviting atmosphere that sets the tone for your unforgettable stay.

The hotel’s 78 luxuriously appointed guest rooms and suites are designed to provide the ultimate in comfort and relaxation. Each accommodation features a private balcony or terrace, offering breathtaking views of the lush tropical gardens or the sparkling azure waters of the Caribbean Sea. The rooms are adorned with high-end amenities, including plush bedding, state-of-the-art entertainment systems, and modern en-suite bathrooms with indulgent rain showers and premium toiletries.

One of the hotel’s crown jewels is its stunning infinity pool, which appears to blend seamlessly with the horizon, creating a serene and tranquil oasis. Guests can lounge on the poolside sun beds, sipping on refreshing cocktails or indulging in a light snack from the poolside bar and grill. For those seeking rejuvenation, the hotel’s on-site spa offers a range of pampering treatments, from indulgent massages to revitalizing facials, all performed by skilled therapists using natural and locally sourced products.

The culinary experience at Copal Tulum Hotel is a true celebration of the region’s vibrant flavors and rich culinary traditions. The hotel’s two on-site restaurants, each with its own unique ambiance and menu, offer an array of delectable dishes crafted using the finest local ingredients. From the traditional Mayan-inspired dishes to the innovative fusion creations, every bite is a testament to the hotel’s commitment to showcasing the best of Tulum’s gastronomic heritage.

Beyond the hotel’s boundaries, guests can immerse themselves in the rich cultural tapestry of Tulum. The hotel’s knowledgeable concierge team is on hand to curate personalized excursions and activities, whether it’s exploring the ancient Mayan ruins, discovering the region’s stunning cenotes, or indulging in the vibrant nightlife. Copal Tulum Hotel also offers a range of on-site activities, from yoga and meditation sessions to cooking classes and tequila tastings, allowing guests to fully immerse themselves in the local culture.

Throughout your stay, the hotel’s attentive and friendly staff will ensure that your every need is met with the utmost care and attention. From the personalized greeting upon arrival to the impeccable service throughout your stay, Copal Tulum Hotel is committed to creating an unforgettable experience that will leave a lasting impression.

With its stunning location, exceptional amenities, and unwavering commitment to providing the best possible guest experience, Copal Tulum Hotel has earned its well-deserved rating of 8.3 and 5 stars. Whether you’re seeking a romantic getaway, a family vacation, or a rejuvenating wellness retreat, this remarkable hotel is the perfect sanctuary to discover the magic of Tulum.

Rooms

  • Deluxe Double Jungle Room Terrace 1 King Bed with 1 extra-large double bed for 2 adults
  • Premium Double Jungle Room Rooftop Private Pool Garden View 1 King Bed with 1 extra-large double bed for 2 adults
  • Deluxe Studio Jungle Terrace Garden View 1 King Bed & 1 King Sofa Bed with 1 extra-large double bed and 1 sofa bed for 4 adults
  • Luxury Jungle Studio Private Pool Garden View 1 King Bed & 1 King Sofa Bed with 1 extra-large double bed and 1 sofa bed for 4 adults
  • Luxury 1 Bedroom Jungle Apartment Terrace Garden View 2 Single Beds & 1 King Sofa Bed with 2 single beds and 1 sofa bed for 4 adults
  • Luxury 1 Bedroom Jungle Apartment Private Pool Garden View 2 Single Beds & 1 King Sofa Bed with 2 single beds and 1 sofa bed for 4 adults
  • Premium 1 Bedroom Rooftop Apartment Private Pool Garden View 2 Single Beds & 1 King Sofa Bed with 2 single beds and 1 sofa bed for 4 adults
  • Luxury 2 Bedroom Jungle Apartment Terrace Garden View 1 King, 2 Single Beds & 1 King Sofa Bed with 2 single beds, 1 extra-large double bed and 1 sofa bed for 6 adults
  • Luxury 2 Bedroom Jungle Apartment Private Pool Garden View 1 King, 2 Single Beds & 1 King Sofa Bed with 2 single beds, 1 extra-large double bed and 1 sofa bed for 6 adults
  • Premium 2 Bedroom Rooftop Apartment Private Pool Garden View 1 King, 2 Single Beds & 1 King Sofa Bed with 2 × 2 single beds and 1 sofa bed for 6 adults
  • Luxury 3 Bedroom Jungle Apartment Private Pool Garden View 1 King, 4 Single Beds & 1 King Sofa Bed with 2 single beds, 2 × 1 extra-large double bed and 1 sofa bed for 8 adults
  • Premium 3 Bedroom Rooftop Apartment Private Pool Garden View 1 King, 4 Single Beds & 1 King Sofa Bed with 3 × 1 extra-large double bed and 1 sofa bed for 7 adults
  • Luxury 4 Bedroom Jungle Apartment Garden View 2 King, 4 Single Beds & 1 King Sofa Bed with 4 single beds, 2 extra-large double beds and 1 sofa bed for 10 adults
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Reviews

  • Sean from United Kingdom (9/10)

    The internal garden area is absolutely stunning. The rooms are spacious and the staff were great. There are good bar/restaurant facilities on site and the hotel felt very safe. The pool area on the roof is awesome!

  • Verena from Austria (7/10)

    the jungle pool and the restaurant in the middle of the hotel are great, the rooms are spacious and the aircon worked well

  • Joyful from Netherlands (8/10)

    The friendly staff!

  • Lucas from United States (7/10)

    The hotel is nice and the restaurant staff was friendly.

  • Ikott from United States (9/10)

    The rooms were clean and comfortable

  • Michelle from United States (9/10)

    What we did like was the restaurants, the people were polite and helpful. I would say they're honest as well. Someone lost something and they came and brought it back to us.

  • Jorgen from United States (9/10)

    Our room was very nice, clean and met expectations. On site restaurant was really good, breakfast selection was great and the quality of the food was really high. Pool area was also a highlight for us.

  • Katie from United Kingdom (8/10)

    Relaxing, pool surrounded by jungle
    Rooms big and clean
    Comfy and king size bed
    Staff friendly
    Food good!

  • Elizabeth from United States (7/10)

    We loved the ambiance, the food, and easy access to the concierge. There was always someone there to help us. It was a very clean resort and the apartment was beautiful. Nice and cool! Fast delivery for all food, whether you were in the restaurant or ordering room service. We took beautiful pictures beside the pool! Beautiful place!

  • Sophia from United States (8/10)

    I LOVED that they burned copal every night. I found myself wanting to get back to the room every night or time when we left out so I could be cleansed everyday!!!!

Facilities

Bedroom:

  • Linen
  • Wardrobe or closet

Kitchen:

  • Cleaning products
  • Refrigerator

Parking:

  • Street parking

Bathroom:

  • Toilet paper
  • Towels
  • Additional toilet
  • Bath or shower
  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Sun terrace
  • Patio

Wellness:

  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Body scrub
  • Body treatments
  • Manicure
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Open-air bath
  • Massage
  • Spa and wellness centre
  • Fitness centre

Transport:

  • Bicycle rental
  • Shuttle service
  • Car hire
  • Airport shuttle

Activities:

  • Bike tours
  • Walking tours
  • Pub crawls
  • Snorkelling
  • Diving

Living Area:

  • Desk

Food & Drink:

  • Wine/champagne
  • Grocery deliveries

Miscellaneous:

  • Air conditioning
  • Lift
  • Family rooms

Room Amenities:

  • Socket near the bed
  • Clothes rack
  • Tile/marble floor
  • Private entrance
  • Heating
  • Fan

2 swimming pools:

  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Infinity pool
  • Pool with view
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Opening times
  • Open all year
  • All ages welcome
  • Pool with view
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas

Languages spoken:

  • English
  • Spanish

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • Safety deposit box

Media & Technology:

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Laptop safe
  • Satellite channels
  • TV

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out

Great for your stay:

  • Parking
  • Private bathroom
  • Spa and wellness centre
  • Air conditioning
  • Free WiFi
  • Free parking
  • Fitness centre
  • Flat-screen TV
  • Family rooms
  • Airport shuttle

Entertainment and family services:

  • Babysitting/child services
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Image 6 of Copal Tulum Hotel

Rules

Pets:

  • Pets are not allowed.

Groups:

  • When booking more than 5 rooms, different policies and additional supplements may apply.

Parties:

  • Parties/events are not allowed

Smoking:

  • Smoking is not allowed.

Check-in:

  • From 15:00 to 00:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • From 01:00 to 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

8.6

Comfort:

8.7

Location:

7.6

Free WiFi:

7.6

Facilities:

8.6

Cleanliness:

8.8

Value for money:

8.3

Send Us a Message

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