

Hotel Description
Nestled in the heart of the vibrant Tulum City Centre, the Los Arcos Hotel – TULUM is a true gem that beckons travellers seeking an unforgettable experience in the heart of the Riviera Maya. This 5-star oasis, rated an impressive 8.0 by past guests, offers a harmonious blend of modern luxury and the rich cultural heritage of the region.
As you step through the iconic arched entryway, you’ll be transported into a world of tranquility and elegance. The hotel’s architecture, inspired by the region’s Spanish colonial roots, seamlessly integrates with the lush, tropical surroundings, creating a sense of timeless beauty that is truly captivating.
The guestrooms at Los Arcos Hotel – TULUM are designed to provide the ultimate in comfort and relaxation. Each room is a sanctuary of its own, featuring plush bedding, high-end furnishings, and all the modern amenities you would expect from a world-class hotel. Balconies or terraces offer breathtaking views of the hotel’s manicured gardens or the vibrant city beyond, inviting you to savor the warmth of the Tulum sun and the gentle Caribbean breeze.
One of the hotel’s crown jewels is the stunning outdoor pool area, an oasis of tranquility that beckons guests to unwind and soak up the sun. Surrounded by lush tropical foliage and elegant cabanas, the pool offers a serene escape from the bustling city, where you can sip on refreshing cocktails and indulge in a delectable array of poolside snacks.
Dining at Los Arcos Hotel – TULUM is an experience in itself, with the on-site restaurant serving up a mouthwatering fusion of traditional Mexican cuisine and international flavors. Sit back and savor the vibrant tastes of the Yucatán Peninsula, complemented by an extensive selection of fine wines and handcrafted cocktails. The outdoor terrace, with its stunning views of the city, provides the perfect setting for alfresco dining under the stars.
For those seeking to indulge in some pampering, the hotel’s spa is a true sanctuary of relaxation. Offering a range of revitalizing treatments, from traditional Mayan-inspired therapies to modern massage techniques, the spa is a haven of tranquility where guests can escape the stresses of everyday life and emerge feeling refreshed and rejuvenated.
Beyond the hotel’s boundaries, the vibrant city of Tulum beckons with its rich cultural heritage, stunning natural wonders, and a thriving community of artists, artisans, and entrepreneurs. Explore the ancient Mayan ruins, discover the region’s breathtaking cenotes, or immerse yourself in the lively local markets and bustling culinary scene. The hotel’s concierge team is on hand to assist with arranging excursions and activities, ensuring that your stay is seamlessly tailored to your interests and preferences.
At the heart of the Los Arcos Hotel – TULUM experience is a dedication to exceptional service and a commitment to sustainability. The hotel’s staff, with their warm, genuine hospitality, strive to create an atmosphere of genuine care and attention, ensuring that every guest feels truly valued and cared for during their stay. Additionally, the hotel’s eco-friendly initiatives, such as the use of renewable energy sources and responsible waste management practices, reflect a deep respect for the local environment and a desire to minimize the hotel’s carbon footprint.
Whether you’re seeking a romantic getaway, a family vacation, or a rejuvenating wellness retreat, the Los Arcos Hotel – TULUM is the perfect destination to immerse yourself in the rich culture and stunning natural beauty of the Riviera Maya. With its unparalleled blend of luxury, comfort, and genuine hospitality, this 5-star oasis is poised to exceed your every expectation and leave you with memories that will last a lifetime.
Rooms
- Deluxe Twin Room with 2 double beds for 4 adults, 2 children
- Deluxe King Room with 1 extra-large double bed for 2 adults, 1 child
- Twin Room with 1 double bed and 1 extra-large double bed for 5 adults, 2 children
- Family Room with 1 single bed, 1 extra-large double bed and 1 sofa bed for 5 adults, 2 children


Reviews
Reshad from United States (8/10)
i wanted to stay in Tulum to explore it during my one day visit fir vacation. i booked this hotel in my last minute near to midnight. i was surprised by cleanliness, comfort and friendly staff in the front desk with an exceptionally an affordable prices. i would definitely recommend and consider to stay if my paths crossed.
Maiwenn from France (9/10)
Very well located, beautiful patio and nice and clean pool.
The room was spacious and clean and the breakfast was amazing! It was home cooked and varied every morning.William from New Zealand (9/10)
On most days the breakfast was very good. The room was very large and we appreciated the space. The staff worked very hard and were always helpful. Great to have a fridge and microwave.
Yvette from United Kingdom (8/10)
It was very central, with comfortable beds, a small pool, a basic breakfast and you can rent a bike for $200 pesos a day and cycle to the ruins and cenotes!
Gonzalez from Mexico (9/10)
Cool and quiet.
Ramón from Mexico (9/10)
The room
Celine from United Kingdom (9/10)
The staff were absolutely amazing and unbelievably helpful. I was here the days before the hurricane Beryl and she was very supportive and gave advise and shared the plans the hotel had for each scenario which was very ensuring.
The property is nice and clean and the rooms spacey. There is a well maintained pool and the hotel is close to all the tourist attractionsMelanie from United Kingdom (8/10)
Location good, near ado coach station and short distance from many local restaurants.
Iris from United States (7/10)
The location, it was close to the restaurants and main road.
Huto from Puerto Rico (7/10)
Facilities
View:
- Pool view
Bedroom:
- Linen
General:
- Designated smoking area
- Air conditioning
- Mosquito net
- Private entrance
- Fan
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Parking:
- Street parking
- Accessible parking
Bathroom:
- Toilet paper
- Towels
- Private bathroom
- Toilet
- Free toiletries
- Shower
Outdoors:
- Patio
- Terrace
- Garden
Services:
- Daily housekeeping
- Concierge service
- Luggage storage
- Tour desk
- 24-hour front desk
Wellness:
- Kids’ pool
- Sun loungers or beach chairs
- Public Bath
Activities:
- Bicycle rental
Accessibility:
- Wheelchair accessible
Room Amenities:
- Socket near the bed
Languages spoken:
- English
- Spanish
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Security alarm
- Key access
- 24-hour security
Media & Technology:
- Flat-screen TV
Reception services:
- Invoice provided
Great for your stay:
- Parking
- Private bathroom
- Air conditioning
- Free WiFi
- Free parking
- Flat-screen TV
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Tour desk
Outdoor swimming pool Free!:
- Open all year
- All ages welcome
- Pool/beach towels


Rules
Pets:
- Pets are not allowed.
Check-in:
- From 15:00 to 00:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- From 12:00 to 12:30
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Guest reviews
Staff:
Comfort:
Location:
Free WiFi:
Facilities:
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