Fraccionamiento Aldea Zama, Aldea Maya, Lote 3, Zama, 77760 Tulum, Mexico
map
Image 1 of Zereno Boutique Hotel
Image 2 of Zereno Boutique Hotel

Hotel Description

Welcome to the Zereno Boutique Hotel, a hidden gem nestled in the heart of Tulum, Mexico. Situated within the charming Fraccionamiento Aldea Zama, this oasis of tranquility offers an unparalleled experience that seamlessly blends the area’s rich Mayan heritage with modern luxury.

As you step through the hotel’s doors, you’ll be transported to a world of understated elegance and refined sophistication. The Zereno Boutique Hotel’s architecture pays homage to the region’s traditional styles, with its clean lines, natural materials, and earthy tones creating a harmonious and inviting atmosphere.

The hotel’s 4-star rating is a testament to the exceptional level of service and attention to detail that guests can expect. With a Scored 8.8 rating, the Zereno Boutique Hotel has earned a reputation for exceeding the expectations of even the most discerning travelers.

Each of the hotel’s 20 guest rooms and suites has been meticulously designed to provide the utmost in comfort and relaxation. Soft, natural fabrics, locally-sourced furnishings, and state-of-the-art amenities come together to create a serene and inviting sanctuary. Gaze out from your private balcony or terrace and soak in the stunning views of the surrounding lush gardens and the distant Caribbean Sea.

But the Zereno Boutique Hotel is more than just a place to rest your head. It’s a destination in its own right, offering a wealth of experiences and amenities that cater to the diverse needs and interests of its guests.

Indulge in the hotel’s rejuvenating spa, where skilled therapists offer a range of treatments that harness the healing powers of the region’s natural resources. Unwind in the tranquil outdoor pool or spend leisurely afternoons lounging in the shaded cabanas, sipping on refreshing cocktails and soaking up the warm Tulum sun.

For those seeking to explore the area, the hotel’s concierge service is on hand to curate personalized itineraries, from guided tours of the nearby Mayan ruins to snorkeling adventures in the crystal-clear cenotes. Discover the vibrant local culture, savor the flavors of traditional Mexican cuisine, and immerse yourself in the natural wonders that have made Tulum a beloved destination for travelers from around the world.

At the heart of the Zereno Boutique Hotel experience is a deep commitment to sustainability and environmental stewardship. The hotel has implemented eco-friendly practices that minimize its carbon footprint, from the use of renewable energy sources to the thoughtful curation of its organic, locally-sourced menu items.

Whether you’re seeking a romantic getaway, a rejuvenating wellness retreat, or a cultural immersion into the rich heritage of the Yucatán Peninsula, the Zereno Boutique Hotel offers a truly exceptional experience that will leave a lasting impression on your heart and mind.

Discover the beauty, serenity, and impeccable service that have made the Zereno Boutique Hotel a beloved destination for discerning travelers from around the world. Book your stay today and embark on an unforgettable journey into the heart of Tulum’s enchanting charm.

Rooms

  • Apartment – Split Level with 2 × 1 extra-large double bed and 1 sofa bed for 6 adults, 4 children
  • Apartment with 2 × 1 extra-large double bed and 1 sofa bed for 6 adults, 4 children
  • Studio with Terrace with 1 extra-large double bed for 2 adults, 1 child
  • Apartment – Split Level with 1 extra-large double bed and 1 sofa bed for 4 adults, 2 children
  • Standard Apartment with 1 extra-large double bed and 1 sofa bed for 4 adults, 2 children
  • Apartment – Split Level with 1 extra-large double bed and 1 sofa bed for 4 adults, 2 children
  • Suite with Private Pool with 2 × 1 extra-large double bed and 1 sofa bed for 6 adults
Image 3 of Zereno Boutique Hotel
Image 4 of Zereno Boutique Hotel

Reviews

  • Carolin from Denmark (9/10)

    Very nice little oasis. We liked that the room balcony was very private and facing nature. The apartment had two floors that we really liked. Breakfast was simple but nice. Big space.

  • Geraldine from United States (9/10)

    Beautiful, clean, cozy and the staff helpful and extremely nice. The apartment was very impressive , comfortable and spacious.

  • Maksymilian from Poland (9/10)

    Comfortable hotel in a cozy neighbourhood. Very nice and helpful stuff. I can truly recommend.

  • Isabel from United States (9/10)

    Staff was very profetional and friendly. Assisted when help was requested. Facilities were kept clean and location was very nice and well kept. Rooms were extremly cofortable, ample with excelent local touch for character. Definately met expecations and would recommend.

  • Damian from Trinidad and Tobago (9/10)

    I thoroughly enjoyed my stay here. Great secluded location and lovely compound. The staff was super helpful and accomodating. I'm returning in 2025 🙏✨️❤️

  • Tim from United Kingdom (8/10)

    Rooms and facilities and staff

  • Syed from Canada (9/10)

    Amazing place at a very reasonable price and received maximum help from the staff.

  • Onkar from United Kingdom (9/10)

    The rooms were fantastic. The apartment was really clean and had all the facilities we needed.

  • Filippo from Italy (9/10)

    Very spacious 2 floors apartment, recently built, nice look and feel, small plunging pool for exclusive use

  • Razvan from Romania (9/10)

    Great spacious apartment, with all necessary stuff. Jorge and everyone from the staff were very helpful with providing anything that we needed like charger adapter, iron or beach towels. The shower gel/soap/shampoo were top quality, we really appreciated them.

Facilities

Bedroom:

  • Wardrobe or closet
  • Alarm clock

General:

  • Shuttle service
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Mosquito net
  • Lift
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Room service

Kitchen:

  • Coffee machine

Parking:

  • Street parking

Bathroom:

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors:

  • Outdoor furniture
  • Sun terrace
  • Balcony
  • Terrace
  • Garden

Wellness:

  • Yoga classes
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa lounge/relaxation area
  • Sun loungers or beach chairs
  • Massage

Activities:

  • Bicycle rental

Food & Drink:

  • Wine/champagne
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • English
  • Spanish

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV

Reception services:

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Outdoor swimming pool Free!:

  • Opening times
  • Open all year
  • All ages welcome
  • Plunge pool
  • Shallow end
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
Image 5 of Zereno Boutique Hotel
Image 6 of Zereno Boutique Hotel

Rules

Pets:

  • Pets are not allowed.

Check-in:

  • From 15:00 to 00:00

Check-out:

  • From 06:00 to 11:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.3

Comfort:

9.3

Location:

7.9

Free WiFi:

8.9

Facilities:

9.0

Cleanliness:

9.4

Value for money:

8.9

Send Us a Message

Fill out the form below, and one of our concierge specialists will get back to you promptly.